“We have a great culture.” We have all heard it. We have all said it. But what does that mean? Ping-Pong tables, free meals, and beer on tap? No.
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Good summary on issues related to culture, including observation of executives and managers in the execution of values. Perhaps, most importantly was the comment about employees wanting to know what's expected of them - which is now amplified exponentially given that most of the work force is at home "out of sight/out of mind".
Fear and uncertainty will cause your best performers to leave your organization - they'll find jobs instantly no matter what is happening in the economy. You'll be left with average and mediocre employees unless you being to start taking action now on your culture.