Retain Top Talent
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Retain Top Talent
Hiring top talent is only the start. Now you have to work hard to keep your very best talent. Most companies stink at structured and systematic retention of their top performers. Discover how to prevent turnover and keep your best people.
Curated by Barry Deutsch
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The Most Important 2021 Employee Engagement Trends

The Most Important 2021 Employee Engagement Trends | Retain Top Talent | Scoop.it
This will be a momentous year for employee engagement, an issue that nearly every organizational leader has thought about recently. Learn about the most influential trends that will help employees feel like part of a larger mission, grow professionally, and understand the impact they make on others.
Barry Deutschs insight:

Interesting elements of employee engagement to think about for the coming year. Where do you stand around significant initiatives on each of these key points? The job market is starting to heat up again in anticipatin of Covid ending. Are you prepared to retain your best performers or if you do nothing is there a risk of some of these folks being poached?

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9 Best Practices for Onboarding New Employees

9 Best Practices for Onboarding New Employees | Retain Top Talent | Scoop.it
Onboarding isn’t just dropping off an employee handbook; it’s an intentional framework for future employee success. Learn how to create a great onboarding experience for new employees with these best practices.
Barry Deutschs insight:

One of the elements I find most companies fail at in the hiring and engagement process is the bridge experience between them of on-boarding. How do you help your new employee feel like they've made the best decision of their life to join your organization. Here are some simple ideas/reminders of things to be done during that first 90 days so your new employee doesn't have "buyers remorse".

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The Five Fundamentals Of Employee Satisfaction

The Five Fundamentals Of Employee Satisfaction | Retain Top Talent | Scoop.it
Satisfied employees stay longer and do better work. You can help motivate employees and provide deeper satisfaction by managing the things that really motivate people at work.
Barry Deutschs insight:

Although I've been beating the drums in my workshops on employee retention, engagement, and productivity around these concepts in the article based on Gallup's research in First Break All The Rules, the authors at BambooHR phrase it a little differently. This article serves as a great reminder of the key elements that drive employee engagement and productivity (I would rank understanding performance expectations NUMBER ONE).

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How To Sustain Company Culture In A Hybrid Work Model

How To Sustain Company Culture In A Hybrid Work Model | Retain Top Talent | Scoop.it
Hybrid work is likely here to stay, and as a result, leaders will need to be intentional about how to create and sustain constructive and productive cultures....
Barry Deutschs insight:

Good article from Forbes pointing out key issues to sustain your culture in a hybrid model of part-time and full-time tele-commuters. How do you connect people to purpose, accountability, and shared experiences when they are seperated from their bosses, peers, and subordinates?

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Employee Recognition: The Key to Customer Satisfaction

Employee Recognition: The Key to Customer Satisfaction | Retain Top Talent | Scoop.it
Employee recognition is crucial to companies' business success. Learn in what specific ways it improves customer satisfaction.
Barry Deutschs insight:

Many Vistage size companies treat recognition and non-monetary rewards like it's an afterthought. Many abandoned whatever they were doing when Covid hit. My belief is that you should double down on recognition when some or all of your workforce is virtual. The thing I liked most about this article was the linkage between recognized employees/engaged employees and customer satisfaction.

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6 super successful people who were fired from their “dream job”

6 super successful people who were fired from their “dream job” | Retain Top Talent | Scoop.it
From Anna Wintour to Mark Cuban, here are a handful of well-known visionaries who got their real start only after being fired.
Barry Deutschs insight:

Interesting article about failure leading to success. I've been a deep reader of ideas around "failing forward" over the years. One of my core interview subject areas I recommend that clients probe is failure and the learning that comes from it. How people demonstrate resilience around failure. My own experience is that I got fired from my first job out of  college.

 

How has failure lit a fire under you and contributed to your success?

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How to Stay Motivated When You’re (Still) Stuck at Home

You’re tired, mad, and lonely. So, what can you do about it?
Barry Deutschs insight:

Here's an interesting article published by HBR that caused me to reflect and perhaps put myself in my "employee's shoes". I started thinking about their perspective of working from home and feeling isolated, separated from the company culture, loss of interaction and communication, a sudden drop off in feedback from my boss, a complete stop of any engagement/motivational strategies, and a level of fear of losing my job since no one is communicating what's happening with the company. It almost might feel like the management team has put their head in their hands with a "woe is me" attitude, praying that things might get better.

 

Layer that onto the stress of paycuts, furloughs, lack of direction, home schooling, and 2 spouses working from home.

 

Might our employees not become angry, upset, frustrated, feeling disconnected? What can we do about it?

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Build Success in the Workplace Using the Employee Engagement Lifecycle

Build Success in the Workplace Using the Employee Engagement Lifecycle | Retain Top Talent | Scoop.it
Workplace engagement is essential to having happy and effective employees. Here is how to build success with the employee engagement lifecycle....
Barry Deutschs insight:

Here's different lens through which to view your employees - new term: the employee engagement lifecycle - also referred as the employee experience. Are we considering our employee's journey from the hiring process through to when they leave? What are the touchpoints, how to build their loyalty and committment, and show them they've made the best decision of their career to be part of our organization? That's a radically different approach than you show up for work and we pay you for being here. Are we ready to make that transition?

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3 Steps to Building a Connected Remote Work Culture

3 Steps to Building a Connected Remote Work Culture | Retain Top Talent | Scoop.it
Remote work provides flexibility and work-life balance, but can also lead to misalignment among teams. Learn how to build a connected remote work culture.
Barry Deutschs insight:

Good reminders about managing with a hybrid or remote workforce = key points of being intentional about cultural issues/change, feedback, and ensuring employees are connected to your purpose - that they matter.

 

I've been talking about these issues in my Vistage Workshop on Managing Remotely in a Crisis for 9 months - yet companies seem to be very slow to adopt some of these basic elements. Why? Are they too fuzzy, no one available to lead the charge, or the CEO doesn't buy into creating a great remote workforce culture?

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3 Tenets of a Strong Remote Culture

3 Tenets of a Strong Remote Culture | Retain Top Talent | Scoop.it
Leading consulting firms like McKinsey have done it for years. Here’s what they’ve learned.
Barry Deutschs insight:

Good article on ideas of working and managing remotely. We're not all McKinsey-type companies, but there may be a few nuggets we can take away from this article - as work evolves toward permanent remote or a hybrid environment.

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Retention Attention: Metrics and Best Practices That Up Your Retention Game

Retention Attention: Metrics and Best Practices That Up Your Retention Game | Retain Top Talent | Scoop.it
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Barry Deutschs insight:

I am huge proponent of metrics and KPIs to determine are your initiatives having an impact. Here are some ideas for measuring retention and related scores.

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Should the Chief Happiness Officer be your next hire?

Should the Chief Happiness Officer be your next hire? | Retain Top Talent | Scoop.it
More and more businesses are hiring a Chief Happiness Officer. What is it and where does it come from? And more importantly, do you need one?
Barry Deutschs insight:

At first I had to laugh at this article - but then it hit me: Shouldn't your HR person be the individual tasked with ensuring employee happiness - along with employee engagement, employee satisfaction, employee learning and development, employee experience?

 

Why do we need to hire or contract with someone when that should be our chief people person? The issue is if you're not a big enough organization yet to support a full time senior professional HR person who drive these initiatives, what's your options? You could hire a "fractional" or part-time HR exec that supports you one day a month or one a week to drive these initiatives and set the programs up. Don't let your size or lack of a full time permanent person stop you from moving foward on the critical initiatives that dictate high or low productivity.

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Slack Is the Right Tool for the Wrong Way to Work

Slack Is the Right Tool for the Wrong Way to Work | Retain Top Talent | Scoop.it
If Slack, which improves a fundamentally flawed approach to collaboration, is worth tens of billions of dollars, imagine the value in fixing the underlying problems.
Barry Deutschs insight:

I've have been recommending using a messaging app like Teams or Slack in my workshops on Managing Remotely in a Crisis to replace the informal collaboration that naturally occurs when we are all in the office together. Here's an interesting take on Slack given Saleforce's acquisition of the company.

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How to Use Employee Spotlights to Grow Sales

How to Use Employee Spotlights to Grow Sales | Retain Top Talent | Scoop.it
Employee spotlights are a great way to show appreciation to your employees, but they can also boost sales. Here's how to create them.
Barry Deutschs insight:

Here's an interesting I had not considered before regarding employee recognition - employee spotlights. There seems to be many ways to use these from on-boarding, to team recognition, to recognizing specifc employees who knocked it out of the park. A lot of faith-based communities use this technique to enable relationships to be built among their members. Have you thought of strengthening your employee at-work relationships through the idea of employee spotlights - particularly since strong work relationships is a key component of high-performing teams.

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WFH: Get ready for the WFH appraisal season: Smart tips for managers to assess employee performance

WFH: Get ready for the WFH appraisal season: Smart tips for managers to assess employee performance | Retain Top Talent | Scoop.it
Inspiring employees to remain engaged and productive is a growing issue....
Barry Deutschs insight:

Almost all of my clients are struggling with giving effective feedback and conducting on-going performance management. This article emphasizes some of the key points to having a discussion around performance with your team members. I like the idea of showing empathy as a starting point.

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Half of workers say HR policy doesn't support pandemic working | theHRD

Half of workers say HR policy doesn't support pandemic working | theHRD | Retain Top Talent | Scoop.it
Half of workers say HR policy doesn't support pandemic working.Dissatisfaction rises 81% of employees despite organisation did a good job...
Barry Deutschs insight:

Is there an increasing trend of employees being disappointed in their employer's response/support of working from home? How does this effect productivity and engagement in the coming hybrid work environment?

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What is the Best Employee Onboarding Process

What is the Best Employee Onboarding Process | Retain Top Talent | Scoop.it
The best employee onboarding process will steer new hires toward success in their roles and create alignment with a company’s values.
Barry Deutschs insight:

Have you given thought to improving your on-boarding process? How do you create a scenario in which the new employee thinks they've made the best decision of their life to join your organization - from the moment of the offer to their first 90 days on the job.

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Proving the Value of Employee Engagement

Proving the Value of Employee Engagement | Retain Top Talent | Scoop.it
Patti P. Phillips and Jack J. Phillips No topic is more frequently discussed in the talent development area than employee engagement. Articles, conferences, and books are filled with issues about employee engagement, usually for good reason. Fully engaged employees will remain with their organization, be more productive, deliver better quality, and be more efficient. In […]
Barry Deutschs insight:

I am a huge proponent of measuring and evaluating. My experience in executive search is that over 80 percent of executive level initiatives - in manufacturing or HR - fail miserably to have a significant impact. One of the primary reasons is that we don't use metrics, KPIs, and data to be informed of our decisions, initiatives, execution, and impact.

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How to Keep Employees Engaged During COVID-19

How to Keep Employees Engaged During COVID-19 | Retain Top Talent | Scoop.it
How do we adapt without compromising employee engagement?Here are 4 tips on how to reinvent your company culture and have better employee engagement:...
Barry Deutschs insight:

I've done about 75 workshops since mid-March on Managing Remotely in a Crisis covering similar points for Vistage groups and members.

 

Some really good ideas here that most companies are violating during Covid and remote work. First, building trusting relationships through effective one-to-ones, and showing a little bit of caring, sensitivity, and empathy by not making every conversation about goals and KPIs - building this conversation through effective use of video and chat technology. Are you failing to engage your workforce for the highest productivity levels because you're failing on some of these most basic elements of managing remotely?

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There's something better than Employee Engagement | HR Examiner

There's something better than Employee Engagement | HR Examiner | Retain Top Talent | Scoop.it
As an employee, it is natural that my engagement will rise and fall. There's something better to measure than Employee Engagement.
Barry Deutschs insight:

Here's counter argument to employee engagement. I do not agree with the author's statement that the most we can expect from an organization is 35% engagement.

 

Problems: First, I do agree that the engagement number has hovered around 25-33 percent for 20 years. Why? Is there a limitation or is it due to some other factor? I'll contend that you will always have a group of engaged employees no matter what you do. Second, the group that offers the greatest opportunity to raise the engagement number is the disengaged group - we're failing to engage this category of employee. In fact, I'll suggest that 80 percent of all engagement initiatives fail for lack of effective execution. Finally, we're leaving the actively disengaged in our companies dragging down the numbers. Get rid of these folks - they are negative influence on everyone else.

 

The solution might be better execution from the HR team in driving initiatives and programs around engagement.

 

 

 

 

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How to Drive Employee Engagement During Challenging Times

How to Drive Employee Engagement During Challenging Times | Retain Top Talent | Scoop.it
Employee engagement matters in all the aspects of whether you are a marketer or a business owner. Here are 7 ways to drive employee engagement..
Barry Deutschs insight:

Are you using this Covid crisis to raise your employee engagement - even though many employees might not be in the office. Notice the first item on the list is employee well-being - which I've discovered is the last thing most organizations are thinking about rather than the first.

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How to revamp your remote onboarding process for 2021

How to revamp your remote onboarding process for 2021 | Retain Top Talent | Scoop.it
Human Resources and Workforce Management News...
Barry Deutschs insight:

I get a lot of questions in my workshops about on-boarding - particularly about remote on-boarding. Here's a good resource with some ideas to consider for your next hire.

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7 Employee Engagement Tools to Help You Increase Engagement

7 Employee Engagement Tools to Help You Increase Engagement | Retain Top Talent | Scoop.it
Take your employee success strategy to the next level with the right employee engagement tools and learn the importance of an integrated solution.
Barry Deutschs insight:

Although the article ends with a ptich for their services, I like the list of suggestions that might improve employee engagement. Not sure this is an all encompassing list - and it's mostly centered around performance/feedback/goal setting type issues. However, most companies are not coming close to fulfilling these most basic of employee engagement criteria.

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Employee Experience: Combining Performance Management and Learning

Employee Experience: Combining Performance Management and Learning | Retain Top Talent | Scoop.it
Let’s consider how integrating the right performance management technologies and culture can help organizations create a comprehensive employee experience.
Barry Deutschs insight:

Lots of buzz around this idea of the "employee experience". I liked this article for the recommendation they make about integrating learning and development with performance management - instead of looking at these two elements as completely separate. 

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Council Post: Performance Management: Employee Accountability

Council Post: Performance Management: Employee Accountability | Retain Top Talent | Scoop.it
At their most primitive, reviews offer documentation of company communication to the employee. At their best, however, they facilitate an ongoing conversation between supervisor and employee.
Barry Deutschs insight:

Interesting article in Forbes regarding the annual performance appraisal process. I've been recommending in my workshops on Feedback and Performance Management that companies should kill this sadistic exercise and move toward regular coaching conversations. The problem is that most managers don't know how to coach - so their focus is on highlighting the negatives in the annual performance review. Why don't we teach our managers to coach?

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