Retain Top Talent
4.5K views | +0 today
Follow
Retain Top Talent
Hiring top talent is only the start. Now you have to work hard to keep your very best talent. Most companies stink at structured and systematic retention of their top performers. Discover how to prevent turnover and keep your best people.
Curated by Barry Deutsch
Your new post is loading...
Your new post is loading...
Scooped by Barry Deutsch
Scoop.it!

#WorkTrends: Why Employee Engagement is a Joke

#WorkTrends: Why Employee Engagement is a Joke | Retain Top Talent | Scoop.it
Worktrends’ host Meghan M Biro and WorqIQ president Mark Babbitt took apart the myth of employee engagement and came up with a plan to save the world of work.
Barry Deutsch's insight:

Counter-Intuitive article about employee engagement. Author claims current tactics have not moved the needle on employee engagement. I think the author is out of touch. For companies that have implemented effective employee engagement programs, they have moved the needle dramatically on NPS, engagement scores, employee satisfaction, customer satisfaction, turnover, and retention.

 

The problem is that so few companies have implemented effective programs, the needle appears in aggregate not to move very much.

 

The tactics of employee engagement are very basic, yet most companies don't want to make the effort. Simple things like listening, coaching, autonomy, praise, recognition, development, training, challenges - all basic fundamental work motivations -- and most companies are failing miserably at execution,

 

It's not the tactics that are wrong, it's the issue of poor execution on change management.

No comment yet.
Scooped by Barry Deutsch
Scoop.it!

This Remarkable Chick-fil-A Employee Does Something Every Day That You Wish Every Employee Did

This Remarkable Chick-fil-A Employee Does Something Every Day That You Wish Every Employee Did | Retain Top Talent | Scoop.it
They say he's been doing it for years. I wonder how.
Barry Deutsch's insight:

What if this was a trait we looked for in interviews - enthusiasm, energy, positive, friendly, helpful. Do we measure it, score it, role play for it, and seek to understand when we are doing references.

 

The attitude of these folks is contagious. They are the epitome of Gallup's definition of an engaged employee.

 

Just imagine what would happen if you added a few more of these folks to your team.

 

The big question I've got is why your hiring process is not focused around finding, attracting, and recruiting these magical employees?

No comment yet.
Scooped by Barry Deutsch
Scoop.it!

Why performance management and engagement should be linked

Why performance management and engagement should be linked | Retain Top Talent | Scoop.it
Employee engagement and performance management have traditionally been two separate facets of HR’s role. But both need to be better aligned for organisations to get the most from their people.
Barry Deutsch's insight:

I like the idea proposed by the article on linking performance management and engagement. There is no question performance goes up as engagement goes up. Although the article cites the HBR on this subject, and makes a number of key points, it lacks specific recommendations on how to link them together.

No comment yet.
Scooped by Barry Deutsch
Scoop.it!

Salespeople Retention | How to Manage Your Retention

Salespeople Retention | How to Manage Your Retention | Retain Top Talent | Scoop.it
Salespeople retention is often overlooked. Don't assume your top people will stick around just because they are your top people. Here's how to manage...
Barry Deutsch's insight:

Wondering why your top sales folks have 2-3 offers sitting on the table, and why your competitors feel so confident that they can attract your most successful reps - this article dives into the issues that could mean the difference between keeping the Pareto group and being stuck with a team of average people.

No comment yet.
Scooped by Barry Deutsch
Scoop.it!

Seven Team Building Activities That Actually Build Stronger Teams

Seven Team Building Activities That Actually Build Stronger Teams | Retain Top Talent | Scoop.it
If team building exercises suck, then why are they so popular? We cover the research behind strong teams and have suggestions for real, meaningful team bonding.
Barry Deutsch's insight:

Great teams bond together through activities that encourage overcoming shared pain and fears and learning about each other. It doesn't happen naturally in the course of sitting in closed-off cubicles. You have to force it to occur by putting employees in situations where they must work together intimately as a team, learn to "get each other's back", and rely on each other. All l high performing teams use team-building exercises to improve the way they work together. Have you considered the results you could get if your team was hi-performing?

No comment yet.
Scooped by Barry Deutsch
Scoop.it!

The #1 Employee Recognition Tool of All-Time! «

The #1 Employee Recognition Tool of All-Time! « | Retain Top Talent | Scoop.it
At the Michigan Recruiter’s Conference last week I got into a side conversation with a TA leader who had her team at the event.She was talking about motivating and recognizing her team, and …...
Barry Deutsch's insight:

What a great story that reflects praise, gratitude, appreciation, and recognition. A letter to the parents. Duh! Why haven't I thought of that as a tactic around motivation? How many of you have written a note to an employee's parents?

No comment yet.
Scooped by Barry Deutsch
Scoop.it!

How To Create A More Inclusive Workplace Culture

How To Create A More Inclusive Workplace Culture | Retain Top Talent | Scoop.it
A series of steps that leaders and organizations can take to gradually create a more inclusive and positive environment where employees feel inspired to do the best work of their lives.
Barry Deutsch's insight:

I am a huge proponent of inclusiveness - whether it be in a community non-profit, religious institution, or work setting.

 

Have you done an assessment, survey, self-reflection on whether your work environment or culture is inclusive? It doesn't happen naturally - as the author indicates you have to be purposeful.

 

For those in the younger generational categories, working in an inclusive culture is important.

No comment yet.
Scooped by Barry Deutsch
Scoop.it!

Lagging Employee Engagement? Four Ways to Fix It

Lagging Employee Engagement? Four Ways to Fix It | Retain Top Talent | Scoop.it
Employee engagement is often a challenging thing to get right, especially long term. But a focus on cultural needs and offering the right resources could help rekindle a flagging employee’s mojo.
Barry Deutsch's insight:

When was the last time you tried to measure employee engagement? Are you behind your competitors? Have you tried to calculate the cost of low employee engagement?

 

There are some very simple fixes. This article mentions a few fixes that mostly focus on thinking about employees differently. How to care, nurture, and develop them. Why do most companies still treat employees like they did in the 1980s and 1990s?

 

What's holding you back on creating an outstanding work culture?

No comment yet.
Scooped by Barry Deutsch
Scoop.it!

50 Employee Behaviors Worth Recognizing and Rewarding

50 Employee Behaviors Worth Recognizing and Rewarding | Retain Top Talent | Scoop.it
To help you quickly identify employee behaviors that are aligned with your core values and business objectives, we created a manager’s guide with 50 common behaviors worth recognizing and rewarding.
Barry Deutsch's insight:

Interesting list of behaviors centered around initiative, proactivity, an self-motivation. In what ways does this number one trait of success get exhibited? How can you recognize and reward it?

No comment yet.
Scooped by Barry Deutsch
Scoop.it!

My Employee Onboarding Was a 600-Person Ice Breaker

My Employee Onboarding Was a 600-Person Ice Breaker | Retain Top Talent | Scoop.it
You find out where you sit, where the coffee machine is, and you start a day full of icebreakers. But how can you make your onboarding experience special?...
Barry Deutsch's insight:

Great example of a company going far beyond the typical on-boarding process. How do you make your on-boarding process "special" and unique - so that your new employees RAVE about it??

No comment yet.
Scooped by Barry Deutsch
Scoop.it!

The Key to Happy Customers? Happy Employees

The Key to Happy Customers? Happy Employees | Retain Top Talent | Scoop.it
An analysis of Glassdoor data.
Barry Deutsch's insight:

An interesting article published on HBR from Glassdoor data about employee happiness/engagement/satisfaction compared to customer satisfaction.

 

Although this point has been proven in numerous studies already, it reinforces this basic link between the two.

 

What are you doing to raise your employee engagement to drive the best customer satisfaction among your competitors?

 

No comment yet.
Scooped by Barry Deutsch
Scoop.it!

IT Pyramid of Pain: How the CIO of IBM retains top tech talent

IT Pyramid of Pain: How the CIO of IBM retains top tech talent | Retain Top Talent | Scoop.it
Supplying employees with the tools they need to be successful will keep them more engaged and satisfied, according to IBM's CIO.
Barry Deutsch's insight:

I spend a lot of time teaching my clients how Maslow's Hierarchy of Needs is still relevant for success around retention, engagement, and employee motivation.

 

This article is an interesting adaptation in the IT world for Maslow's Hierarchy of Needs.

 

Have you considered applying the lessons from Maslow in your own organization, and perhaps creating your own pyramid - perhaps with a focus on the foundation level?

No comment yet.
Scooped by Barry Deutsch
Scoop.it!

How Should You Be Defining Employee Engagement? Here's How We Do It

How Should You Be Defining Employee Engagement? Here's How We Do It | Retain Top Talent | Scoop.it
Most companies evaluate employee engagement based on data that might not be helpful. See how the Delivering Happiness team approaches engagement in a way that looks at the employee experience on the individual level to maximize the impact and profits of your organization.
Barry Deutsch's insight:

This article comes at the idea of employee engagement a little differently than most articles - it tackles the idea of creating a sense of purpose - both at the ME and WE levels.

 

Interesting statistic on how purpose-driven organizations outperform their non-purpose driven competitors.

 

Would your employees say that you are a purpose-driven organization?

No comment yet.
Scooped by Barry Deutsch
Scoop.it!

Using Data to Help Managers Improve Employee Engagement

Using Data to Help Managers Improve Employee Engagement | Retain Top Talent | Scoop.it
What drives of employee engagement?
Barry Deutsch's insight:

I'm a huge fan of metrics and KPIs. I liked this article's focus around HR/retention/engagement KPIs. What do you measure? Are you holding your managers accountable for making great hiring decisions and sustaining/retaining high performing teams?

No comment yet.
Scooped by Barry Deutsch
Scoop.it!

Employee Engagement Strategies for the Year Ahead

Employee Engagement Strategies for the Year Ahead | Retain Top Talent | Scoop.it
Employee engagement produces dramatic and tangible benefits. Yet across the US, statistics show only about one-third of employees are engaged.
Barry Deutsch's insight:

Interesting perspective on empathy in the organization as being a key element of employee engagement. the striking statistic to me was the gap between the CEOs perception of being an empathetic organization and employee perception.

No comment yet.
Scooped by Barry Deutsch
Scoop.it!

The New and Painful Truth About Employee Loyalty

The New and Painful Truth About Employee Loyalty | Retain Top Talent | Scoop.it
New generations entering the workforce have completely different expectations, and it is companies that need to adapt.
Barry Deutsch's insight:

Interesting perspective on the issue of loyalty by the younger generations. Are you seeing these issues pop up in your organization?

No comment yet.
Scooped by Barry Deutsch
Scoop.it!

Before You Label an Employee as Ungrateful, Ask Yourself This Question

Before You Label an Employee as Ungrateful, Ask Yourself This Question | Retain Top Talent | Scoop.it
Employee recognition without appreciation feels like an obligation....
Barry Deutsch's insight:

Interesting article distinguishing between recognition and appreciation. Most companies have some form of minimal recognition initiatives, yet very few focus on the element of appreciation. Is your lack of appreciation and gratitude undermining your employee engagement and ability to retain to top performers?

No comment yet.
Scooped by Barry Deutsch
Scoop.it!

Continuous Performance Management begins to gain ground

Continuous Performance Management begins to gain ground | Retain Top Talent | Scoop.it
Continuous Performance Management software is inching into companies as the annual appraisal continues to show its age and lack of business value.
Barry Deutsch's insight:

I've been recommending this idea for over a decade now. Let's kill the traditional sadistic exercise of annual performance reviews and move to Continuous Peformance Management of monthly one-to-ones and regular feedback. Not only will see performance soar, but you'll also see motivation and employee engagement explode.

No comment yet.
Scooped by Barry Deutsch
Scoop.it!

Google released research on what makes a good boss

Google released research on what makes a good boss | Retain Top Talent | Scoop.it
Let us know what you think about what qualities and flaws the best and worst bosses have...
Barry Deutsch's insight:

Do you agree these are some of the most important criteria for a good boss? Are there any others you might add to the list?

No comment yet.
Scooped by Barry Deutsch
Scoop.it!

Exceptional feedback ensures employee development and engagement

Exceptional feedback ensures employee development and engagement | Retain Top Talent | Scoop.it
Developing your employees is among the most important responsibilities of your credit union’s leadership.  Helping employees to grow, learn and evolve requires a continuum of communication. Providing productive feedback is essential to the mix.
Barry Deutsch's insight:

Are you stuck in old school feedback?

 

Your Managers who are not well trained in how to provide on-going positive feedback?

 

A performance review process that is once a year?

 

Employees who are not getting enough feedback to become engaged?

No comment yet.
Scooped by Barry Deutsch
Scoop.it!

Why Managers Shouldn’t Mistake Employee Happiness for Employee Engagement | Modern Restaurant Management | The Business of Eating & Restaurant Management News

Why Managers Shouldn’t Mistake Employee Happiness for Employee Engagement | Modern Restaurant Management | The Business of Eating & Restaurant Management News | Retain Top Talent | Scoop.it
Why employee engagment is vital for restaurants...
Barry Deutsch's insight:

Although the article is focused on the restaurant industry, they are a lot of good lessons for all segments. I really liked the author's ability to separate employee happiness from employee engagement. Just because they are happy at work, doesn't mean they are engaged.

No comment yet.
Scooped by Barry Deutsch
Scoop.it!

Driving Employee Engagement

Driving Employee Engagement | Retain Top Talent | Scoop.it
Nearly 70% of the American workforce is disengaged in the office, and we're going about the solution completely wrong.
Barry Deutsch's insight:

Another reminder that 70% of your workforce is disengaged. Small incremental differences of improving that metric can have a significant impact on organizational success and customer satisfaction.

 

If we all accept this statement as a given truth through all the studies and research - why then do so few companies work on engaging their employees?

No comment yet.
Scooped by Barry Deutsch
Scoop.it!

What actually motivates people at work? —

What actually motivates people at work? — | Retain Top Talent | Scoop.it
Are awards motivating your employees? Or are they making things worse?
Barry Deutsch's insight:

Counter-intuitive perspective on financial rewards and motivation. What works best in your organization?

No comment yet.
Scooped by Barry Deutsch
Scoop.it!

6 Things We All Hate About Employee Recognition

6 Things We All Hate About Employee Recognition | Retain Top Talent | Scoop.it
People now have more reasons to snub an employee recognition and rewards program, than to accept it.Here are few of those reasons;...
Barry Deutsch's insight:

Usually, I'm posting positive articles with tips, tactics, and recommendations. This article takes a different approach by looking at why recognition programs fail. One interesting learning element for me was that recognition is not frequent enough.

No comment yet.
Scooped by Barry Deutsch
Scoop.it!

How To Create A Work Culture Where People Choose To Be 'All In'

How To Create A Work Culture Where People Choose To Be 'All In' | Retain Top Talent | Scoop.it
Having trouble getting your people "engaged" on the job? Maybe double talk is part of the problem. Mind-numbing jargon can render good intentions meaningless. Here's some expert coaching.
Barry Deutsch's insight:

Yesterday I published an article on the importance of creating a purpose-driven organization. On the heels of that article, this one pops up on Forbes about giving your employees a "cause" for being part of your organization.

 

The SEALs get it, Starbucks gets it. Do your Employees understand the purpose and cause behind your organization?  IF NOT, are you at risk of losing good people when they hear this message from your competitors as the job market shifts from advertising to poaching.

No comment yet.