Retain Top Talent
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Retain Top Talent
Hiring top talent is only the start. Now you have to work hard to keep your very best talent. Most companies stink at structured and systematic retention of their top performers. Discover how to prevent turnover and keep your best people.
Curated by Barry Deutsch
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Creating a culture of success at work

Creating a culture of success at work | Retain Top Talent | Scoop.it
Unlock the key to creating a culture of success. Discover strategies to foster employee success, increase retention, and boost overall satisfaction.
Barry Deutsch's insight:

I really liked this blog article on creating a culture of success. As you cycle through the bullet points in this article - does this resemble your culture Or is it more of an aspirational model and vision? When are you going to start implementing initiatives to crate a culture of success?

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5 Virtual Employee Engagement Tips

5 Virtual Employee Engagement Tips | Retain Top Talent | Scoop.it
If you stick to the virtual employee engagement tips we've listed in this article, you should have no trouble keeping your remote teams engaged. Virtual employee engagement is one of the most difficult management challenges of our time.
Barry Deutsch's insight:

I am not a believer that your physical space defines your culture. Some of my most successful clients have built virtual/remote organizations. The issue is that you have to work much harder in a virtual organization to sustain a great culture and build employee engagement.

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Organizations Should Proactively Monitor the Employee Experience

Organizations Should Proactively Monitor the Employee Experience | Retain Top Talent | Scoop.it
A gap analysis can identify shortcomings in the employee experience. Here are five proven activities where you can get employee feedback.
Barry Deutsch's insight:

How deeply do you collect feedback from your employees - starting with on-boarding and ending with exit interviews. Most companies are not interested in what their employees think or believe. They don't want to hear this information - they don't want to be forced to change and evolve for the better. The executive "thinks" they know what all the issues are - and employee opinions get deeply discounted.

 

Does this describe your culture?

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How Kudoboard is making employee recognition a part of company culture

How Kudoboard is making employee recognition a part of company culture | Retain Top Talent | Scoop.it
From sympathy cards to birthday slideshows, employers should be recognizing employees however they can.
Barry Deutsch's insight:

There are a wealth of apps flooding the market around human capital-talent management, ranging from defining and managing success factors for performance management to non-monetary reward and recognition programs.

 

Are you leveraging technology to dramatically improve hiring and retention - culture and employee engagement? If not, you might be missing some dramatic opportunities for leverage and impact.

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Employee Satisfaction Survey: How Happy Are Your Employees?

Employee Satisfaction Survey: How Happy Are Your Employees? | Retain Top Talent | Scoop.it
Here are the best employee satisfaction survey tips to help you improve employee engagement, productivity, and retention.
Barry Deutsch's insight:

The most successful clients I work with have employee engagement scores in the 75-80 percent range - not the average level Gallup shows which is around 25-30%.

 

The first step along the path of improving employee engagement (effort, productivity, impact, motivation, happiness, customer engagement) is to measure it with an employee engagement survey.

 

Why do you resist taking the pulse of your workforce on how they feel about working in your organization?

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Want to Improve Productivity? Increase Employee Engagement

Want to Improve Productivity? Increase Employee Engagement | Retain Top Talent | Scoop.it
According to Gallup, 59% of employees are “quiet quitting” and 18% are “loud quitting,” or fully disengaged. The result? Low productivity, poor performance, and high risk of turnover. Fortunately, there are some simple things employers can do to re-engage employees and turn things around.
Barry Deutsch's insight:

60-80 percent of your workforce is disengaged. It's a shame that most companies don't see anywhere near the productive power of their workforce because so many of your employees are turned-off, disengaged, disgusted by the environment they work in. Very few companies obtain stellar engagement numbers in the 75-80 percent range.

 

How do they do it? By working employee engagement initiatives, creating process and structure around employee engagement, and constantly measuring it - and attacking areas of improvement continuously. That's how you see dramatic improvements in employee engagement. The impact - there's a fairly high correlation between employee engagement and customer satisfaction.

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How employee engagement impacts customer satisfaction

How employee engagement impacts customer satisfaction | Retain Top Talent | Scoop.it
How does employee satisfaction relate to customer satisfaction? When employees are engaged, they walk the extra mile to serve customers in the best way.
Barry Deutsch's insight:

Another example of the direct link between employee engagement and customer satisfaction - how can we not accept the need to start launching initiatives to raise employee engagement?

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Leaders Who Coach Improve Employee Engagement

Leaders Who Coach Improve Employee Engagement | Retain Top Talent | Scoop.it
Leaders who coach their teams are increasingly being recognized as the driving force behind employee engagement...
Barry Deutsch's insight:

Organizations who embrace a coaching culture among their leadership see better outcomes and results. The problem is that most managers are terrible coaches - they've never been trained, coached themselves, guided, mentored, or taught best practices in coaching.

 

Yet this is fundamental to the issue that over 70 percent of employee engagement (read: productivity and effort) is tied to their manager.

 

When are you going to start teaching your management team how to coach?

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Should Sales Teams Expect Higher Churn in 2023?

Should Sales Teams Expect Higher Churn in 2023? | Retain Top Talent | Scoop.it
Should sales teams expect even higher churn in 2023? Read on as we answer both of these questions and more.
Barry Deutsch's insight:

Some interesting and thought provoking ideas around sales team turnover and retention. Are you at risk of losing 1/3 of your sales team in the coming year - perhaps some of your best performers since those are the ones who tend to go first.

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Your Gen Z Co-Worker Is Hustling More Than You Think

Your Gen Z Co-Worker Is Hustling More Than You Think | Retain Top Talent | Scoop.it
Ambitious 20-somethings are trying to knock down the stereotype that they aren’t into hard work...
Barry Deutsch's insight:

This is a good example that you can't apply generic sterotypes to different age groups. Top performers exist at every level. The question is whether you want to work hard enough to attract them?

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Your Guide For Improving Engagement And New Hire Performance

Your Guide For Improving Engagement And New Hire Performance | Retain Top Talent | Scoop.it
How do you improve new hire performance and get them fully engaged from day one? Download this guide for insider tips.
Barry Deutsch's insight:

Is your on-boarding effective. One of the statements in this article that caught my eye was "28% of new employees were unsure of their responsibilities and goals." Gallup shows this metric as 50% or more of all employees don't know what's expected of them. This sounds trite and simplistic but it is the most fundamental element of employer and employee success.

 

How well does your on-boarding program reinforce the expectations, outcomes, deliverables, metrics, and KPIs for the role?

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One on One Meetings Help Employee Engagement and Retention

One on One Meetings Help Employee Engagement and Retention | Retain Top Talent | Scoop.it
The one on one meeting creates opportunities for managers. They can increase employee engagement and help with retention.
Barry Deutsch's insight:

One to ones are the most valuabe tool in enhancing employee performance, engagement and trust. Nothing remotely comes close to this managerial/executive activity. It's at the heart of the Vistage CEO program.

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How to Tell If a Potential Employer Has a Burnout Culture

How to Tell If a Potential Employer Has a Burnout Culture | Retain Top Talent | Scoop.it
How can you identify whether a potential employer has a burnout culture? Will the company support your well-being and productivity? Or will they leave you exhausted and looking for a new job again? The authors offer signals to look for, questions to ask, and ways to evaluate answers during your...
Barry Deutsch's insight:

Here's an interesting article from HBR for candidates trying to assess in the interview process whether you chew people up and burn them out - or is their a fair balance of workload, and challenges?

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Navigating the Aftermath of the Great Resignation: Challenges and Strategies for Attracting and Retaining Talent

Navigating the Aftermath of the Great Resignation: Challenges and Strategies for Attracting and Retaining Talent | Retain Top Talent | Scoop.it
Some observers believe the Great Resignation itself may finally be over.
Barry Deutsch's insight:

Has it come to an end? Are your employees shifting from the great resignation to quiet quitting? Gallup shows that most employees are dissatisfied and disengaged in their current role. It's a crying shame how many of your employees are not giving you their full productive effort - and the issue is squarely in your lap as the CEO or key executive.

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Managers Are Burned Out. Here’s How to Help Them Recharge.

Managers Are Burned Out. Here’s How to Help Them Recharge. | Retain Top Talent | Scoop.it
As a leader of leaders, you “create the weather” for your team. It’s your job to not only support your burned-out leaders, but also to keep burnout at bay going forward. In this article, the author offers six strategies to help recharge the burned-out managers on your team: 1) Recognize and...
Barry Deutsch's insight:

Great article by HBR on the issue of burn-out. More responsibility, faster expectations, less staff - a recipe for burning out your brightest stars. Are you aware of when burn-out occurs - and do you have specific tactics to prevent overcome this black hole of declining productivity, effort, and impact?

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Gamification And Employee Engagement: Making Work Fun

Gamification And Employee Engagement: Making Work Fun | Retain Top Talent | Scoop.it
Read our all-inclusive guide to learn how to use gamification to improve employee engagement and productivity in your company.
Barry Deutsch's insight:

Motivating employees to participate in various employee engagement, learning, and team building activities has always been a challenge - turning it into a game, competitive element, or fun activity can significantly increase participation, enjoyment, and the outcomes. Here are a few examples of how "gamification" around human capital and talent can have an impact.

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The Power of Company Culture and Employee Engagement | theHRD

The Power of Company Culture and Employee Engagement | theHRD | Retain Top Talent | Scoop.it
Having recently spearheaded Cardinal Global Logistics’ move to become the largest employee-owned logistics company in the world, CEO Brian Hay explains the elements that build a lasting legacy for growth and explores the importance of establishing a company culture that stands the test of time.
Barry Deutsch's insight:

I am in awe of the power of employee engagement. Unfortunately, very few companies invest around initiatives to improve employee engagement. Most companies actually repel and disgust their workforce by their lack of interest in employee engagement - or the words are hollow without specific initiatives and action plans.

 

When should you start taking a hard look at the entire employee experience - starting with on-boarding and extending through every element of the work experience?

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How to Manage an Employee Who Always Makes Excuses

How to Manage an Employee Who Always Makes Excuses | Retain Top Talent | Scoop.it
If an employee repeatedly fails, one of the reasons is often that they don’t know what showing up would look like. It’s common for managers to shortchange upfront alignment conversations in the name of speed.
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The State of Employee Recognition and Rewards

The State of Employee Recognition and Rewards | Retain Top Talent | Scoop.it
2023 study on employee rewards & recognition preferences. Discover impactful rewards programs and ways to keep employees engaged and motivated.
Barry Deutsch's insight:

Only 30% of employees feel that the rewards their employer offers are adequate and dissatisfaction with the way they are administered. Are we fooling ourselves - most employers think they are offering plenty of rewards and would probably peg themselves at least an 8 on a 10 point scale.

 

Why the difference between employee and employer perceptions?

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Managing the Cultural Pitfalls of Hybrid Work

Managing the Cultural Pitfalls of Hybrid Work | Retain Top Talent | Scoop.it
The authors offer 11 strategies for leading more effective hybrid teams based on a recent survey of marketing leaders.
Barry Deutsch's insight:

Interesting research article from Sloan on the implications of hybrid work - both the positive and negative elements. Do you allow your employees a hybrid work environment? How hard do you work to overcome the culture obstacles?

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Quiet Hiring And Other Ways To Neglect Internal Talent

Quiet Hiring And Other Ways To Neglect Internal Talent | Retain Top Talent | Scoop.it
How a company fills a vacancy significantly impacts culture and success. Approach turnover wrong and you’ll quickly see resentment, burnout, and more resignation letters.
Barry Deutsch's insight:

The story here doesn't folllow cause and effect. Too easy to pin blame on the company. We don't know any of the background issues of why the existing staff was not promoted. However, I would fault the company for a lack of honesty, trust, and openness in communicating the role expectations and the exact reasons an internal promotion was not made.

 

Almost all my clients first look to internal promotions before hiring from the outside. Sometimes, the internal candidates are not strong enough. I always recommend being very clear with everyone about expectations and interview process. All candidates, regardless of source (recruiter, internal, ads, off the street) should be put through the same exact steps, questions, and process to compare apples to apples.

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Workplace Productivity: Myths and Truths

Workplace Productivity: Myths and Truths | Retain Top Talent | Scoop.it
When we think about an extraordinary workplace, we picture a destination where success is constant, collaborations seamless, and employee happiness abounds.
Barry Deutsch's insight:

I couldn't stop laughing when reading this short article on workplace myths - what false assumptions do you hold for your workforce or team?

 

In the 5 workshops I did this week on our Vistage program titled "You're NOT the Person I Hired" for Terry Buske and Robin Stanaland in Houston - I shared the Gallup categorization of 3 groups of employees - one of which is that roughly 50 percent of your workforce is disengaged - at first no one could believe that most of their employees couldn't be happy and satisfied.

 

Myth Number 1 - engagement and satisfaction is not magical. You have to launch a series of tactics that allow your employees to become engaged and self-motivated. #PowerofVistage

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Positive Vibes Only: Strategies that Foster Employee Happiness and Success

Positive Vibes Only: Strategies that Foster Employee Happiness and Success | Retain Top Talent | Scoop.it
Learn how to create a positive employee experience that attracts, retains, and motivates top talent in your organization. Discover practical strategies and best practices for designing a workplace culture that prioritizes employee well-being, engagement, and growth.
Barry Deutsch's insight:

One of the sad trughts about working life is that many organizations have negative vibes or toxic elements. As an executive recruiter, I hear these stories every day. 

 

How do your employees view your culture - negative or positive? What initiatives are you working on to make the culture more positive?

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Work is Not Like Family - HR Bartender

Work is Not Like Family - HR Bartender | Retain Top Talent | Scoop.it
Employers may be tempted to portray the workplace as family. That may be an outdated pretense. Employees respond to open and honest language.
Barry Deutsch's insight:

So many of my small business and entrepreneurial clients want to portray their organization as a family-oriented culture. Here's an opposing viewpoint on the idea of a family-oriented culture. Where do you draw the line - what type of culture are you trying to create?

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The art of building the dream team

The art of building the dream team | Retain Top Talent | Scoop.it
As a woman in business, I know firsthand the challenges that come with building and retaining a strong and trusted team.
Barry Deutsch's insight:

I made some comments in my last few posts on the idea of building a dream team. Executive hiring has been well documented in research studies to show it fails over 50% of the team. The number ONE reason - not defining the outcomes, deliverables, expectations, results, metrics, and KPI improvement desired.

 

The result is that half or more of the candidates you hire fail to achieve your desired results. I'm probably understating this issue by a dramatic margin.

 

How many of the department heads and executives you've hired failed to live up to or exceed your expectations?

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