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Survey Reveals Top Opportunities to Improve Employee Engagement

Survey Reveals Top Opportunities to Improve Employee Engagement | Retain Top Talent | Scoop.it
Aon Hewitt recently released their 2012 Trends in Global Engagement. Several findings were unsurprising, but worthy of highlighting as many organizations still struggle with getting these basic factors of engagement success right.


Good ideas to start improving your culture and creating an environment of employee engagement. - Barry Deutsch

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Retain Top Talent
Hiring top talent is only the start. Now you have to work hard to keep your very best talent. Most companies stink at structured and systematic retention of their top performers. Discover how to prevent turnover and keep your best people.
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3 Controversial Ways to Get Your Managers Coaching

3 Controversial Ways to Get Your Managers Coaching | Retain Top Talent | Scoop.it
If you’re committed to helping your managers coach but the actual practice of coaching hasn’t stuck, try these surprising tips.
Barry Deutsch's insight:

73 percent of managers had some form of coaching training, but only 23 percent of people being coached (fewer than one in four!) thought that the coaching had a positive effect on their job. That statistic stinks! Employees want to be coached like a championship team - if you can't provide it - they'll go somewhere else to get it.

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(8) Hiring Frustration: What Am I Measuring? | LinkedIn

(8) Hiring Frustration: What Am I Measuring? | LinkedIn | Retain Top Talent | Scoop.it

"Most Job Descriptions are worthless as a tool for predicting future performance"

Barry Deutsch's insight:

Why do you still use job descriptions as the core document in defining work? It does not define outcomes, deliverables, expectations, performance, results, KPIs and metrics. It has a unfurling roll of irrelevant lists of experiences, education, skills, and knowledge. The traditional job description doesn't come close to describing how someone would apply all these items in the context of their role.

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Employee engagement’s little-known benefit: it’s contagious

Employee engagement’s little-known benefit: it’s contagious | Retain Top Talent | Scoop.it
There are many benefits of employee engagement, but there’s one benefit that isn’t as well known - employee engagement is contagious!
Barry Deutsch's insight:

Engagement is contagious. However, when so few of your employees are engaged, it's hard to build a momentum of contagious engagement. When you have more engaged employees, their energy, enthusiasm, passion spreads like wildfire.

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Are You Scared About NOT Having A Retention Strategy?

Are You Scared About NOT Having A Retention Strategy? | Retain Top Talent | Scoop.it

"We’re in a full-fledged candidate’s job market. The frightening news for employers is that we’re nowhere near the peak."

Barry Deutsch's insight:

Just like a hiring process, you should also have a retention process. Praying that employees love their job and your company because they show up for work every day could lead to your best talent exiting over the next few years. You need to be intentional about working on culture, feedback, engagement, mediocrity, non-monetary rewards and recognition to mention a few key areas. When should be the best time to create a retention process or system?

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The Employee Experience Should Come Before Everything

The Employee Experience Should Come Before Everything | Retain Top Talent | Scoop.it
Happy employees = happy customers. It seems obvious, so why do so many companies overlook the employee experience when they set out to improve the customer experience? For one, companies often strugg…
Barry Deutsch's insight:

The author writes from the perspective of improving the customer experience - but talks about how the employee experience has to come first. Interesting trend developing in recent surveys - particularly among the younger generations - is that they want a more flexible work schedule and opportunity to work from home. What does this say about supervision, performance management, and work productivity - particularly for companies that are not prepared to manage flex time and remote working?

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Why Culture Doesn't Just Beat Strategy, It Must Be the Strategy

Why Culture Doesn't Just Beat Strategy, It Must Be the Strategy | Retain Top Talent | Scoop.it

"A strong culture that aligns with a specific vision and strategy is a winning combination."

Barry Deutsch's insight:

Think about the most successful organizations - for-profit, non-profit, educational, start-ups, large companies - my experience in 30 years - like the author of this article - is that the most successful organizations focus around culture. Are you spending time defining it, managing it, and communicating about it?

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Two Big Reasons Why Work “Culture” Is Overrated

Two Big Reasons Why Work “Culture” Is Overrated | Retain Top Talent | Scoop.it
The fixation on “culture fit” might be steering us wrong on both sides of the hiring table.
Barry Deutsch's insight:

Opposing view of the argument to work on your culture. The author suggests that perhaps all the work on "culture" is over-rated and harmful. Do you hold this same view? Do you think the obsession with creating a better culture has negative effects?

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The Difference Between Job Satisfaction and Employee Engagement

The Difference Between Job Satisfaction and Employee Engagement | Retain Top Talent | Scoop.it
Employee engagement and job satisfaction are not as similar as you think. Learn the difference to effectively recruit and retain developers
Barry Deutsch's insight:

Interesting article separating the idea of employee happiness and employee engagement. Which one yields the greatest additional discretionary effort? Although the article is focused around hiring developers - it could apply to any position.

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Hiring Mistake #1: Your Job Description is Worthless

Hiring Mistake #1: Your Job Description is Worthless | Retain Top Talent | Scoop.it
In my last post, I mentioned that I would take the Study we did within the Vistage/TEC CEO and Senior Executive Community on Hiring Failure before we
Barry Deutsch's insight:

One of the worst elements of the hiring process is the traditional and tribal reliance on job descriptions. They are worthless useless as a predictor and management tool for performance - as they are typically used in most organizations. There must be a better way!

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Employee Engagement: Moving the Bus in the RIGHT Direction

It's great to have everyone pulling in the same direction, but what if it's the wrong direction?
Barry Deutsch's insight:

I had the opportunity to present our Vistage workshop "You're NOT the Person I Hired" today to a group of CEOs in the LA area. We did a role play around defining success for the team on product development. As we got deeper into the role-play it was obvious not everyone was on the same page for the results needed by the company. This article I just read makes that same point using different words - the need to align everyone on the team on what are the outcomes - this is probably the greatest failure in execution by most companies. How good a job does your company do in aligning expectations around business goals?

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How Rudeness Stops People from Working Together

How Rudeness Stops People from Working Together | Retain Top Talent | Scoop.it
Incivility can fracture a team.
Barry Deutsch's insight:

I loved this article on the impact of rudeness in working together - whether it be non-profit teams, executive management groups, or on projects. Rudeness, incivility is one of the killers of motivation and high performing teams. In my own work as a non-profit Board President, I get to improve the civility of how people interact, and continually reinforce group norms around civility. One of the books I am reading right now is titled "Choosing Civility". What do you tolerate with your team?

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How to give effective feedback to improve employee performance

How to give effective feedback to improve employee performance | Retain Top Talent | Scoop.it
When employees don't perform, it's often the fault of management, not the employee. Effective feedback improves performance, builds confidence and self-esteem
Barry Deutsch's insight:

I find the vast majority of managers and leaders are disgusted by their performance management process. What's the worst part - zero training on how to give effective feedback. We just assume because someone has a manager or executive title, they should be great at giving feedback. Nothing could be further from the truth. How much are you investing to teach your executives and managers to give outstanding feedback?

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How work friendships improve employee engagement

How work friendships improve employee engagement | Retain Top Talent | Scoop.it
This infographic reports that 50 percent of employees who have a best friend at work say they feel a strong connection to their company.
Barry Deutsch's insight:

Great infographic on the importance of friendships at work. My perception is that most leaders and managers do not give this subject much thought - however, Gallup has shown through their surveys and in the book "First Break All The Rules" that it's one of the most important elements of employee satisfaction. What are you doing to foster work friendships and relationships?

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How accidental managers are draining productivity

How accidental managers are draining productivity | Retain Top Talent | Scoop.it
A recent article from The Times shined a spotlight on the seemingly perennial problem of low productivity facing UK Plc, and how proper management training can help
Barry Deutsch's insight:

I loved this article headline. Do you have managers in your organization who were great "doers" - thus you promoted them to oversee other "doers"? The problem is that they are "accidental managers" and are draining your productivity, not to mention a number of other terrible ills they inflict upon your organization. What are you doing about fixing the problem of accidental managers - folks you are supervising the bulk of your employees and have no right to be in a managerial role?

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Five Ways To Get Optimal Outcomes From Your Team

Five Ways To Get Optimal Outcomes From Your Team | Retain Top Talent | Scoop.it
There are five keys to cultivating optimal teams, and they all come back to safety, belonging and mattering. Here's how to know where your team is lacking and what to focus on to fix it.
Barry Deutsch's insight:

Have you had a chance to review the research Goggle did on the conditions or elements that led to optimal team work. Fascinating stuff to improve how your teams work. Are you focused around any of these issues in improving the results and outcomes your teams generate?

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If You Want to Keep Your Best Employees From Quitting, Ask Yourself These 5 Questions

If You Want to Keep Your Best Employees From Quitting, Ask Yourself These 5 Questions | Retain Top Talent | Scoop.it
Getting new hires off on the right foot can make all the difference.
Barry Deutsch's insight:

Sometimes we forget about the importance of the on-boarding process as an effective retention tool. How do we wrap our arms around our new hire, making them feel coming aboard was one of the decisions of their life. Why do we sometimes cast them aside making them feel isolated and lonely?

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8 Ways to Keep Your Employees Happy

8 Ways to Keep Your Employees Happy | Retain Top Talent | Scoop.it
We've rounded up tips and tactics for building employee retention and fostering a happy workplace that makes people want to stick with you.
Barry Deutsch's insight:

Great article on Mashable about keeping employees happy. How many studies have you read over the last 4-5 years that talks about the importance of feedback - yet nothing has really changed.

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What If Your Boss Will NOT Develop You?

What If Your Boss Will NOT Develop You? | Retain Top Talent | Scoop.it

"Just yesterday, a CEO in one of my workshops on retaining people, “You’re the Person I WANT to KEEP”, asked me what to do about a manager in his company that refused to train and develop his team because he felt he was training people for other companies - does this sound dysfunctional to you?"

Barry Deutsch's insight:

Training and personal development are two of the most effective levers you control to improve employee happiness, engagement, and satisfaction. Studies show that companies who invest in training and development attract, retain, and have above average results. Why are you not investing more in training?

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How Many of Your Employees Think the Grass Is Greener Somewhere Else?

How Many of Your Employees Think the Grass Is Greener Somewhere Else? | Retain Top Talent | Scoop.it

"How many of your employees in any given month are going on-line to a job board (Monster, Craig’s List, CareerBuilder, Indeed, or LinkedIn), and looking at job openings. Most CEOs and Senior Executives have told us that this number fluctuates between 40-60% - for IT and Engineering roles it can be hovering near mercenary levels."

Barry Deutsch's insight:

Do you have a strong retention program in place to prevent your best talent from thinking about whether the grass is greener somewhere else. Just like having a strong hiring program - you also need to have a strong retention program. Most companies have zero to bits/pieces of a retention program. Are you willing to see your best talent head for the door as the job market continues to heat up?

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7 High Performing Team Lessons Learned From Coaching High School Girls Basketball

7 High Performing Team Lessons Learned From Coaching High School Girls Basketball | Retain Top Talent | Scoop.it
After almost a decade of coaching high school girls’ basketball, I’ve discovered a few lessons that enable groups of diverse individuals to become a
Barry Deutsch's insight:

I've been coaching HS Girls Basketball for 10 years - and before that another decade around coaching club basketball.  Many of my greatest lessons about employee engagement, teamwork, happiness, satisfaction, and discretionary effort (proactivity and initiatve) come from coaching at the HS level. Many of the girls who have played for me don't realize these lessons until long after they've left high school.

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The Big Problem with Employee Engagement

The Big Problem with Employee Engagement | Retain Top Talent | Scoop.it
Employee engagement can and should simply be measured by asking employees one question.
Barry Deutsch's insight:

Should measuring employee engagement boil down to just one question. Not sure I agree with this article on INC - seems too simplistic of a recommendation/solution to a very complex and difficult issue. What are your thoughts? Would you use just one question?

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Victimized by The Top Ten Hiring Mistakes?

Victimized by The Top Ten Hiring Mistakes? | Retain Top Talent | Scoop.it
Over the past 25 plus years, my partner, Brad Remillard, and I have researched why hiring mistakes and errors occur. Between us we’ve conducted over
Barry Deutsch's insight:

How many times do you find yourself and your fellow executives making the same hiring mistakes over and over again? Is this not the best example of insanity by something again and again - hoping that it will finally work? Fix your hiring mistakes and errors now - boost your hiring success well above the standard of a 50/50 batting average.

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What your boss is not giving you that you need to win

What your boss is not giving you that you need to win | Retain Top Talent | Scoop.it
Employees across the world have the same core needs —including recognition, feedback, personal growth, and work-life balance— to succeed at work.
Barry Deutsch's insight:

This Office Vibe study is gaining a lot of attention.  It's one of the largest studies conducted in recent years and mirrors a lot of the research from the Gallup organization on employee happiness, satisfaction, and engagement. Note the statistic that only slightly over 50% of employees would recommend their company to friends. If your Net Promoter Score was that low, you would fire your Marketing-Customer Success-Sales Executive. How can you allow such a low level of satisfaction to exist in your organization?

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Google Spent 2 Years Studying 180 Teams. The Most Successful Ones Shared These 5 Traits

Google Spent 2 Years Studying 180 Teams. The Most Successful Ones Shared These 5 Traits | Retain Top Talent | Scoop.it
Insights from Google's new study could forever change how teams are assembled.
Barry Deutsch's insight:

Interesting practical research by Google on team research that extends into why people enjoy working in a company or with a particular team. This article focuses on teams - but could actually be an article about retention. Notice the points about work being meaningful to each person, and that it matters to others. This goes all the way back to Maslow's Hierarchy of Needs and basic motivation.

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5 Easy-to-Execute Strategies to Skyrocket Your Employee Engagement

5 Easy-to-Execute Strategies to Skyrocket Your Employee Engagement | Retain Top Talent | Scoop.it
Employee engagement isn’t something that’s nice to have. It’s necessary for a productive, fulfilled, and loyal workforce. Fortunately, there are five ways to improve engagement within your company.
Barry Deutsch's insight:

We all know that it's important to focus on employee engagement. This article talks about some easy tactics to implement to boost employee engagement. One of the things I zeroed in on with this article was the need to set goals. As you know this is my mantra of the number one reason hiring and retention fails is through a lack of goal setting. I find the statistic interesting that goal setting can improve impact/productivity by 12-15%. I actually think that statistic is dramatically understated for the true impact of flawless execution through effective goals setting.

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