Retain Top Talent
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Retain Top Talent
Hiring top talent is only the start. Now you have to work hard to keep your very best talent. Most companies stink at structured and systematic retention of their top performers. Discover how to prevent turnover and keep your best people.
Curated by Barry Deutsch
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Your Employee Wants A Raise. Here Are 7 Ways You Can Afford It.

Your Employee Wants A Raise. Here Are 7 Ways You Can Afford It. | Retain Top Talent | Scoop.it
Think you can't afford to pay your people more? Think again.
Barry Deutsch's insight:

Most of my clients are under tremendous pressure to increase salaries - especially given cost of living increases over the last few years. Add to this an incredibly difficult candidate-driven job market, and the pressure is very intense.

 

Here are some ideas that might offset raising salaries to an unreasonable leve - but temper the pressure given the short-term (2-3 year cycle) increasing job market.

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Let’s Call Quiet Quitting What It Often Is: Calibrated Contributing

Let’s Call Quiet Quitting What It Often Is: Calibrated Contributing | Retain Top Talent | Scoop.it
Employees who do their work without going above and beyond are often simply behaving rationally in response to unfair circumstances.
Barry Deutsch's insight:

I don't buy the quiet quitting argument. I think this article summarizes a key point we are all aware of - that employees who are not engaged give very low levels of effort - the minimum while engaged employees show discretionary effort like initiative and proactivity. THIS IS NOT AN EMPLOYEE PROBLEM - IT IS AN EMPLOYER PROBLEM.

 

It's particularly scary since the latest Gallup engagement research shows engaged employee levels just slightly above 20 percent - down almost 10 points in just 2 years.

 

The big question is when we're going to start implementing initiatives to engagement - simple, basic, fundamental issues like helping people understand what's expected of them and improving recognition, praise,  appreciation, and rewards?

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Onboarding success can help employers avoid the Great Regret

Onboarding success can help employers avoid the Great Regret | Retain Top Talent | Scoop.it
Workers leaving their jobs in hopes of greener pastures sometimes wish they had stayed put. Learn how onboarding success can help prevent the Great Regret.
Barry Deutsch's insight:

Onboarding is that one element that either starts a great relationship with a company and reinforces why you joined - or it causes the new employee to have immediate regrets and remorse about joining your company.

 

Why do so many companies treat the process of on-boarding as basically watching a company video and filling out HR forms. Is it time to move beyond this 1970s comical model?

 

When was the last time you took a hard look at your on-boarding process and moved it to an emotional level of helping the new employee realize they just made the best decision of their career to join your company?

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Why New Hires Fail (The Landmark "Hiring For Attitude" Study)

Why New Hires Fail (The Landmark "Hiring For Attitude" Study) | Retain Top Talent | Scoop.it
In this landmark Hiring For Attitude study, Leadership IQ discovered that 46% of newly-hired employees will fail within 18 months, while only 19% will achieve unequivocal success. And 89% of hiring failures come from having poor or incompatible attitudes, not a lack of technical skills!
Barry Deutsch's insight:

Here's an interesting study on hiring manager's perspective on their ability to hire successful employees. The results are scary at best.

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Strategies To Prevent Toxic Work Culture

Strategies To Prevent Toxic Work Culture | Retain Top Talent | Scoop.it
Let’s dig into the numerous ways in which you can ensure there is no toxicity in your work environment.
Barry Deutsch's insight:

Are there elements of your culture that are toxic? Do some employees get "tolerated? What would you change? You've heard the old statement about culture eating strategy. Why then do so few CEOs pay attention to  it? Heck - most companies couldn't define their culture to start with - most of the time it falls into the swamp of our culture is what we tolerate. Does this sound dysfunctional?

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How to Create a Work Culture That Will Survive Anything

How to Create a Work Culture That Will Survive Anything | Retain Top Talent | Scoop.it
In the age of the Great Resignation, executives are struggling to both attract and retain talent. Here's how to create a culture that no one wants to leave.
Barry Deutsch's insight:

Good article on key elements of improving culture and connecting employees. Very important point here about recognition and bringing people together - whether that be virtually or in-person.

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How to build a strong culture in your organisation

How to build a strong culture in your organisation | Retain Top Talent | Scoop.it
Culture is an organization's tacit social order: it forms attitudes and behaviours in broad and enduring ways.Hill and Jones (2009) define organisational culture as the collection of norms and values shared by people and groups in an organisation an...
Barry Deutsch's insight:

A good reminder of the importance of culture on hiring and retention. The problem is that so many companies cannot articulate their culture - and many times their is a disconnect between what management perceives the culture is and what the remainder of the workforce perceives it is. Do you have this disconnect? The key is clear, transparent communication and agreement on what the culture is and should be.

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The New Era of Employee Engagement Begins with Events

The New Era of Employee Engagement Begins with Events | Retain Top Talent | Scoop.it
Here’s a hard truth: Employee collaboration and networking should be done in-person.That’s not to say remote collaboration tools aren’t valuable or don’t have a place – they do.  But when it comes to building trusting relationships and elevating employee engagement, there is no substitute for events...
Barry Deutsch's insight:

This is an interesting article on building relationships, trust, and culture. The recommendations is to occassionally bring people together, and leverage online collaboration tools for individual one-to-ones.

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The pandemic’s surprising impact on employee engagement and enablement

The pandemic’s surprising impact on employee engagement and enablement | Retain Top Talent | Scoop.it
A new Korn Ferry study examined how employee attitudes evolved during different phases of the COVID-19 crisis.
Barry Deutsch's insight:

Interesting perspective on the evolution of employee engagement over the last few years. More important is where all of this is headed and how do we proactively handle changes in employee desires and beliefs about work life.

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Is Your Employee Recognition Program Falling Flat?

Is Your Employee Recognition Program Falling Flat? | Retain Top Talent | Scoop.it
Rewards programs recognize workers for their efforts and attitudes, but what do employees really think about them? And are internally managed programs more meaningful than the online options so widely available these days?
Barry Deutsch's insight:

Many of my clients are extremely disappointed in their rewards programs that don't move the needle on employee engagement. Here is some of the underlying metrics and issues related to reward programs - are you implementing any of these initiatives?

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5 Ways to Beat the Great Resignation by Boosting Employee Engagement 

5 Ways to Beat the Great Resignation by Boosting Employee Engagement  | Retain Top Talent | Scoop.it
If the Great Resignation has taught us one thing, it’s that people aren’t willing to stay in jobs they hate. But why are so many people deciding to throw in the towel and move on to greener pastures?The answer is simple: it’s a combination of factors that all add up to make quitting your […]...
Barry Deutsch's insight:

The steps to fixing the problem that 50 percent of your workforce is looking for a new job are fairly simple. The challenge that I have is why are more companies not implementing these initiatives now?

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How 4 Leaders Are Building Greater Transparency Into Their Businesses

How 4 Leaders Are Building Greater Transparency Into Their Businesses | Retain Top Talent | Scoop.it
Today, transparency is critical for improving client and employee satisfaction, retention, and engagement. Here's what a few forward-thinking leaders have been doing to build it into their operations.
Barry Deutsch's insight:

What a novel concept - transperancy and trust. Maybe starting with groups defining goals and outcomes together for each team member. Most companies treat employees like they are mushrooms in a dark cave.

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What is the Performance Management Cycle?

What is the Performance Management Cycle? | Retain Top Talent | Scoop.it
The performance management cycle helps set your employees up for success and continued growth and development. Find out the cycles of an effective performance management system.
Barry Deutsch's insight:

Interesting model for performance management. Would some of these ideas help to improve the process, tracking, and reporting of performance management.

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11 Ways to Reward Hardworking Employees (and Encourage More Exemplary Behavior)

11 Ways to Reward Hardworking Employees (and Encourage More Exemplary Behavior) | Retain Top Talent | Scoop.it
When an employee succeeds at work, leaders should make sure that employee feels recognized for their efforts. Here are 11 ways to reward hardworking employees.
Barry Deutsch's insight:

Next to NOT defining success - making sure all employees know what is expected of them in clear precise language with KPIs and metrics, the number two de-motivator resulting in your employees giving you weak effort and productivity is the lack of a comprehensive system for non-monetary reward and recognition.

 

This article highlights a few simple things that might allow your employees to self-motivate: providing positive feedback, public praise, demonstrating how their work supports company values, and highlighting the impact of their work.

 

Many of these ideas cross over from just recognition and rewards into reinforcing key elements such as do I matter, company values, retention, and engagement.

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So You Administered an Employee Engagement Survey. Now What?

So You Administered an Employee Engagement Survey. Now What? | Retain Top Talent | Scoop.it
Thoughtful survey follow-up ensures engagement momentum and prevents a disengaged workforce.
Barry Deutsch's insight:

Good short article on what to do with results from an employee engagement survey by Gallup. I find so many companies fail to execute on the info that comes out of these surveys.

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With So Many People Quitting, Don’t Overlook Those Who Stay

With So Many People Quitting, Don’t Overlook Those Who Stay | Retain Top Talent | Scoop.it
The marketplace for talent has shifted. You need to think of your employees like customers and put thoughtful attention into retaining them. This is the first step to slow attrition and regain your growth curve. And this does not happen when they feel ignored in the fever to hire new people or underappreciated for the effort they make to keep business moving forward. They need to be seen for who they are and what they are contributing, and leadership needs to ensure this is happening. The authors offer four steps for leaders to take.
Barry Deutsch's insight:

Harvard Business Review article on the Quiet Quitting problem - layered on the Quiet Firing issue of managers ignoring some members of their staff.

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Quiet Firing: What It Is and How to Stop Doing It

Quiet Firing: What It Is and How to Stop Doing It | Retain Top Talent | Scoop.it
Quiet firing describes how managers fail to adequately provide coaching, support and career development to an employee, which results in pushing the employee out of an organization.
Barry Deutsch's insight:

Quiet firing describes how managers fail to adequately provide coaching, support and career development to an employee, which results in pushing the employee out of an organization.

 

Are you guilty of quiet firing some members of your team?

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The Old Model of Manager is Broken—It's Time to Start Fresh

The Old Model of Manager is Broken—It's Time to Start Fresh | Retain Top Talent | Scoop.it
It's time to replace the tired, outdated model we have for identifying, developing, and tasking managers in our world.
Barry Deutsch's insight:

Outstanding article on the pain points of managers today. The biggest one I see is a lack of training and coaching on how to be a manager instead of a worked/contributor on the team. Many executives assume that if you have the technical skills you should be able to manage people with similar technical skills. Nothing could be further from the truth.

 

Most managers have no clue how to effectively manage - they are just winging it by the seat of their pants. The companies that made them managers never provided training, coaching, advice, mentoring. Poof - now you are a manager - fail or succeed - not our fault.

 

Scary when the research indicates that 70 percent of employee engagement and effort is due to the manager.

 

When do we change our approach to training and developing the manager - who has more capability to influence customer satisfaction, employee engagement, and productivity?

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Research Shows Human-Centric Work Models Boosts Employee Performance and Other Key Talent Outcomes

Research Shows Human-Centric Work Models Boosts Employee Performance and Other Key Talent Outcomes | Retain Top Talent | Scoop.it
Employees who operate in human-centric work models – where they are seen as people, not just resources – are 3.8 times more likely to be high performing, according to a survey by Gartner, Inc.
Barry Deutsch's insight:

Interesting research from Gartner on flexible and hybrid work environments along with accountability and a management style that is more empathetic. How badly do you want to move the needle on employee productivity, customer satisfaction, and retention? Do any of these initiatives make sense in your business model?

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10 Best Employee Engagement Strategies That Actually Work

10 Best Employee Engagement Strategies That Actually Work | Retain Top Talent | Scoop.it
Here are 10 Employee Engagement Strategies That Actually Work; 1. Conducting Surveys of Employee Engagement Strategies, 2. Establish a committee for the participation of employees, 3. Ensure that dispersed teams and people working from a distance remain engaged, 4.
Barry Deutsch's insight:

Some good ideas as a check-list of best practices. The one that caught my attention was "just 62 percent of respondents were pleased with the career to help their employer offered."

 

Sometimes just communicating what the future path/vision/direction the company is headed and how your employee fits into that evolution is enough. Career development doesn't have to be about title changes.

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2023 will bring about ‘The Great Reset’ at work, study says

2023 will bring about ‘The Great Reset’ at work, study says | Retain Top Talent | Scoop.it
Employees will continue to reconsider their working arrangements based on flexibility, promotions and more.
Barry Deutsch's insight:

All of my clients are screaming that they cannot find enough people, and they are starting to have trouble hanging onto their best employees. How is this shaping up for 2023?

 

Here's a quote from the article that stopped me in my tracks: "Only 30% of survey respondents reported loving their jobs, and one in four said they were just waiting for either a promotion or another opportunity to show up, a sign of a lack of full commitment."

 

Those numbers are depressing. Instead of burying our head in the sand, what initiatives willl help us proactively deal with a declining level of trust and effort in our workforce?

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Is a Servant Leadership Style Right For You?

Is a Servant Leadership Style Right For You? | Retain Top Talent | Scoop.it
Servant leadership is a style of management that focuses on serving those you lead. It’s not always easy, but it can help managers increase employee engagement and boost their own sense of purpose. Servant leadership is about serving those you lead.
Barry Deutsch's insight:

I found this to be a summary of SERVANT style leadership. What type of leadership defines you, and perhaps the members of your management team. Do they understand the differences of various management styles and the impact on employee engagement?

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Employee Satisfaction is the Key to Improving Productivity

Employee Satisfaction is the Key to Improving Productivity | Retain Top Talent | Scoop.it
The solution is shifting the company narrative from employee retention to employee satisfaction. This approach consists of three major steps.
Barry Deutsch's insight:

Here is another article extolling the virtues of putting intiaitives in place to raise employee engagement. What really struck me was the point about Gallup's research that 70% of the variation in employee engagement is due to an employee's manager.

 

The problem is that most managers are clueless about managing  - they've never been trained, developed, coached, mentored in how to manage from hiring to giving feedback. Good people - just a complete lack of understanding what it takes to drive exceptional team performance.

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How to Build Right Workplace Culture for Remote Employees

If you're managing a remote team or plan to start one, it's important to build the right workplace culture for remote employees. Here are some tips for doing so.
Barry Deutsch's insight:

In a few of my recent Vistage Presentations on retention and employee engagement titled "You're the Person We Want to KEEP". many of the members of the group lamented the remote/hybrid workforce and the disconnect from the culture of the mothership.

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Guide to Measuring Employee Engagement ROI [with Calculator]

Guide to Measuring Employee Engagement ROI [with Calculator] | Retain Top Talent | Scoop.it
The ROI of employee engagement is multifaceted, affecting productivity, profitability, quality and more. Learn what to measure & use our free ROI calculator!
Barry Deutsch's insight:

I am a huge proponent of measuring what we manage - especially around hiring and retention/engagement initiatives. Are we moving the needle forward on our efforts and activities to improve employee engagement? Would some of these metrics/KPIs help to shift direction, focus initiatives and resources, and tell us whether we are hitting our goals?

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