A new global study commissioned by WorkJam found that 63 percent of retail companies are currently short frontline staff, but that only 8 percent of those organizations plan to invest in improving the frontline experience this year to help attract and retain store associates.
5 interesting ideas to improve employee engagment, working conditions, and retention without wage hikes. The article was written from a retail perspective - but could apply to any frontline roles in healthcare, service, or manufacturing. Have you attempted to implement any of these initiatives with your frontline employees?