Retain Top Talent
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Retain Top Talent
Hiring top talent is only the start. Now you have to work hard to keep your very best talent. Most companies stink at structured and systematic retention of their top performers. Discover how to prevent turnover and keep your best people.
Curated by Barry Deutsch
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How To Avoid Employee Paranoia In The Workplace

How To Avoid Employee Paranoia In The Workplace | Retain Top Talent | Scoop.it
7 measures leaders can employ to reduce employee paranoia over losing their jobs, a fear that can adversely impact productivity and growth.
Barry Deutsch's insight:

I liked this article. It addresses the proverbial "elephant in the room" with many of your employees. In my executive search practice, I am amazed at the sheer number of folks who are willing to talk about future opportunities because they are scared they might lose their current job through a RIF.

 

Some good ideas here to reinformce positive thinking. Obviously, you can't make guarantees - but you can go a long way to show people who important they are, how they matter, and how much you care.

 

What's your plan?

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Peer to Peer Recognition at the Workplace: The Complete Guide

Peer to Peer Recognition at the Workplace: The Complete Guide | Retain Top Talent | Scoop.it
Wondering what is a peer to peer recognition, and how can you build a recognition program in your organization? Read this complete guide.
Barry Deutsch's insight:

As you probably know, I talk extensively about how rewards, recognition, and appreciation is the next most important element to employee engagement (productivity) after defining success for the role.

 

Do you have a strong peer to peer recognition as a best practice in rewards and recognition for your organization?

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New Research Indicates Desire for Recognition, Feedback

New Research Indicates Desire for Recognition, Feedback | Retain Top Talent | Scoop.it
Jennifer Toton of Reflektive highlights meaningful trends behind the performance benchmark study for 2020, and insights into the current state of work.
Barry Deutsch's insight:

It's interesting to see the same issues crop up again and again related to tactics of employee engagement. Here's the quote:

 

"We did identify a major communication gap: only 20% of employees reported that they receive weekly feedback. So it appears that managers and employees are talking regularly about ongoing work and projects, but employees still aren’t receiving the coaching that they desire."

 

Why are employees not getting the coaching they want - because most managers don't know how to coach. Is it time for some remedial training for managers on coaching?

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How To Accomplish The Mammoth Task Of Employee Engagement

How To Accomplish The Mammoth Task Of Employee Engagement | Retain Top Talent | Scoop.it
There are many benefits of good engagement.But achieving benefits is not as easy when tackling the mammoth task of employee engagement...
Barry Deutsch's insight:

Good reminders of very basic elements of engaging employees and being a good boss to work for vs. a jerk. In this time of extraordinary stress - Covid,  business depression, and social unrest - we sometimes forget or skip the basics.

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4 Ways to Boost Employee Engagement for Frontline Workers

4 Ways to Boost Employee Engagement for Frontline Workers | Retain Top Talent | Scoop.it
Employee engagement links to your bottom line. Here are four ways to boost employee engagement for your frontline workers...
Barry Deutsch's insight:

Many of my clients struggle to think about strategies and tactics to engage frontline employees. Here is a good article on how to engage those frontline folks. How many of these tactics are you using in your organization?

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Employee Experience: Using Empathy Maps - #HR Bartender

Employee Experience: Using Empathy Maps - #HR Bartender | Retain Top Talent | Scoop.it
The employee experience drives engagement and retention. As we bring employees back to the workplace, focus on the employee experience.
Barry Deutsch's insight:

Here's a radically different approach to thinking about the experience your employees have around engagement, recognition, and culture. You might want to consider an empathy map.

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How to Successfully Manage Culture Change in the Workplace

How to Successfully Manage Culture Change in the Workplace | Retain Top Talent | Scoop.it
Discover the challenges HR experts have identified with implementing cultural change in an organization and how to overcome them.
Barry Deutsch's insight:

Pretty good article on company culture. Unfortunately, in smaller organizations the entire culture is dictated by the CEOs personality -  it's almost a cult of personality. As your organizational needs grow beyond this cult mentality - are you prepared to shift your culture and fix some basic problems.

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The Dos and Don’ts of Engaging Remote Employees

The Dos and Don’ts of Engaging Remote Employees | Retain Top Talent | Scoop.it
Remote work isn't just about making sure your team members have the right technology and security. Keeping your teams engaged is vital to success.
Barry Deutsch's insight:

Key points in this article about keeping it personal and not micro-managing. Unfortunately, we seem to violate both ideas.

 

While folks are working from home, many managers appear to have slipped into a mode of only talking about tasks and activities, and have forgotten how to show empathy, appreciation, caring, and sensitivity for their team members. Maybe it's time for some remedial managerial training on empathy.

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Keep Employees Engaged by Personalizing Appreciation

Keep Employees Engaged by Personalizing Appreciation | Retain Top Talent | Scoop.it
Employee engagement has recently been a major topic for leaders. Learn about its benefits and how personalized appreciation keeps employees engaged.
Barry Deutsch's insight:

I thought this was a good breakdown of different elements of the language of appreciation. Most employees don't feel appreciated enough and most managers don't know how to appreciate their employees.

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How to Boost Employee Engagement in a Remote Workforce

How to Boost Employee Engagement in a Remote Workforce | Retain Top Talent | Scoop.it
Learn how to increase employee engagement during a time when COVID-19 and remote work has impacted your brand's company culture.
Barry Deutsch's insight:

Some really good suggestions and ideas - simple to implement to bolster engagement and strengthen your culture with remote workers. How many of the items on this list are you currently working on?

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Ideas for Creating a Sense of Culture, Community Amid Social Distancing and Work-From-Home Mandates

Ideas for Creating a Sense of Culture, Community Amid Social Distancing and Work-From-Home Mandates | Retain Top Talent | Scoop.it
Here are some examples of Zoom virtual events/ideas centered around culture & community that you can bring to your organization while you work from home.
Barry Deutsch's insight:

Some good ideas from the Zoom blog about the problems and issues around culture when everyone is working from home. Have you tried some of these ideas yet?

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Cousins sub shop fights turnover by treating employees like family

Cousins sub shop fights turnover by treating employees like family | Retain Top Talent | Scoop.it
"It's tough out there," for food-service employers, one exec admits, yet the chain thrives in part by being intentional about giving thanks.
Barry Deutsch's insight:

I'm not sure I would call this treating employees like Family - rather it's a very personal level of interaction using very basic ideas of connecting with employees - unfortunately most companies don't consider how impactful these small elements are in building happiness, engagement, and retention. Quote from the article:

 

"calls on them to be "recognition detectives." On Tuesdays, he'll bring in a congratulations card for each manager to take back with them and give to someone they want to thank. Cousins' area directors, each of whom own multiple corporate locations, have a budget for recognition."

 

"Store managers are encouraged to be specific about how they celebrate employees. Cousins hands employees birthday cards as well as "wild cards," given for high performance or going above and beyond. The company also hosts group outings to baseball games, giveaways and other events."

 

Small low-cost effort that results in a strong desire by employees to want to work in this company. What do you do to create that culture?

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How CEOs Can Boost Engagement By Harnessing Trust

How CEOs Can Boost Engagement By Harnessing Trust | Retain Top Talent | Scoop.it
A study of Glassdoor data reveals a startlingly high correlation between the ratings for “company culture” and “senior leadership”—showing that the two are mutually dependent.
Barry Deutsch's insight:

Good short perspective on employee engagement in Chief Executive Magazine. Bottom line - formalizing communication made a big difference. I assume it was along the lines of communicating vision, mission, purpose, recognition, and feedback.

 

It could also be along the lines of teaching/training managers to be coaches - how to listen, how to give praise, how to give feeback.

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'Thank you' from a boss can boost employee satisfaction, study says

'Thank you' from a boss can boost employee satisfaction, study says | Retain Top Talent | Scoop.it
Human Resources and Workforce Management News...
Barry Deutsch's insight:

In my workshops and consulting on employee engagement, I spend a lot of time focusing on saying thank you - showing appreciation, gratitude, thankfulness. Most companies suffer greatly from not doing this enough.

 

The problem is that most individuals in management lack enough empathy and sensitivity to say thank you when appropriate. Is it time for some management/supervisor training on when it's appropriate, what to say, and the vehicle/medium for presenting the thank you?

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Council Post: How To Create A Culture Of Appreciation In Your Team

Council Post: How To Create A Culture Of Appreciation In Your Team | Retain Top Talent | Scoop.it
Appreciation culture is an effective way to develop emotional connections between your employees and your company, which in return can motivate them to stay loyal and dedicated to the company culture.
Barry Deutsch's insight:

Most companies I come across in my executive search and consulting practice claim they have a great culture - but they lack a core element of appreciation, gratitude, recognition, and thankfulness. How do your managers execute on a daily basis around showing appreciation? Is it time for some remedial training of your management team around this critical element of an outstanding culture.

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2020: An employee engagement roller coaster

2020: An employee engagement roller coaster | Retain Top Talent | Scoop.it
It probably comes as no surprise that today’s employee engagement trends are volatile – a reflection of the unprecedented times we’re living in.  In early May, following employers quick response to COVID-19, Gallup reported a record rise of engaged employees – those who are highly involved in, enthusiastic...
Barry Deutsch's insight:

Notice the information linking to Gallup's work on employee engagement. For those of you that have seen me do my Vistage One Hour Complimentary Webinar on Managing Remotely in a Crisis - communication, setting clear expectations, and providing appropriate rewards and recognition. No brainer initiatives - what's holding you back from moving down the path of starting to do these basic fundamental initiatives that lead to high productivity.

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How to Apply the Employee Experience Model for a Happier Workplace

How to Apply the Employee Experience Model for a Happier Workplace | Retain Top Talent | Scoop.it
Discover how one business owner applies the employee experience model to create a happier, more productive workplace....
Barry Deutsch's insight:

Good article around the idea of employee experience - which contributes to employee engagement and thus higher productivity. Are you executing on a few of these tactics to improve your employee experience?

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How Recognition Helps in Retaining Employees

How Recognition Helps in Retaining Employees | Retain Top Talent | Scoop.it
Failure to recognize top performers leads to low retention rates. Learn how leaders can retain talent through changes in the company culture.
Barry Deutsch's insight:

Recognition is the second most important element of engaging employees to drive high productivity. Why then do most companies give it little focus or effort. In at least 75% of the companies I have engaged with in the 60 complimentary 90 minute workshops I've done for Vistage Groups there is no comprehensive program for non-monetary rewards and recognition.

 

The result is a shameful level of low productivity since the majority of your employees believe that you don't care if they work hard and put in extra effort.

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Employee Engagement trends during a pandemic

Employee Engagement trends during a pandemic | Retain Top Talent | Scoop.it
The early stages of the COVID-19 pandemic were spent firefighting and figuring out how to sustain some degree of operations.But now a new reality dawned on HR and leadership teams: How to look after and support the workforce in this new world order...
Barry Deutsch's insight:

The part of expressing caring, interest, sensitivity, support, and empathy goes down the tubes when we feel isolated, lonely, and separated from our boss, organization, and co-workers.

 

As I've been reminding everyone in our Managing Remotely in a Crisis Workshop:

 

"Instead of jumping right to agenda item no 1 (or as soon as Harold finally located his unmute button) we should take 5 min. to ask how people are. Or take a virtual lunch or coffee break without any other purpose, than sharing how we are feeling on, what feels like day 913 of working in the same pants"

 

How much of this dialogue is happening in your organization - or is it only about the numbers and the metrics in conversations?

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Is Your Leadership Disengaged?

Is Your Leadership Disengaged? | Retain Top Talent | Scoop.it
When you as a leader are disengaged, it causes your employees to be disengaged.
Barry Deutsch's insight:

Are some of your managers who lead the bulk of your employees having issues about their own engagement. Front line employees observe this attitude and become disengaged when their boss is disengaged.

 

Here's the quote that reinforced this idea:

 

"Leader disengagement often happens for the same reasons as employee disengagement. They don’t feel respected by their manager, they don’t feel like they have a say in decision making, and they aren’t kept in the loop in terms of communication. Finally, they usually don’t receive enough positive feedback and appreciation themselves as leaders. Lack of leader motivation and engagement tends to breed cynicism, sarcasm, and negativity in the leader."

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6 Simple Things Managers Can Say to Keep Employees Motivated

6 Simple Things Managers Can Say to Keep Employees Motivated | Retain Top Talent | Scoop.it
How to keep employees motivated and happy? It's the million-dollar question all managers ask themselves at some point in their tenure. Connecting and communicating with employees is key. Managers can drive employee happiness and motivation by expressing these simple statements regularly.
Barry Deutsch's insight:

Teach your managers these six simple phrases to say to their teams and you'll see a dramatic improvement in happiness, engagement, and job satisfaction.

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20 Creative Employee Recognition and Appreciation Ideas for 2020

20 Creative Employee Recognition and Appreciation Ideas for 2020 | Retain Top Talent | Scoop.it
Wondering what is the best way to recognize employees? In this guide, you’ll discover 20 creative employee recognition ideas your employees will love.
Barry Deutsch's insight:

Good ideas and reinforcement about employee recognition and appreciation. I liked giving shout-outs on social media to teams and individual employees and having managers write hand-written notes to their subordinates who then post those notes on the refrigerator so the whole family can see how much they are appreciated.

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Why In-House Employee Recognition Programs Don't Work

Why In-House Employee Recognition Programs Don't Work | Retain Top Talent | Scoop.it
A look at why in-house employee recognition programs fail, and the potential solutions...
Barry Deutsch's insight:

Here's a contrarian view of why self-run internal employee recognition programs fail. Granted, the authors are biased since they are recommending their software SaaS model. However, I've see an extraordinary explosion in some very good SaaS apps for companies to more effectively manage employee engagement - apps for tracking success factors, projects, recognition programs, employee satisfaction, and many others.

 

Is now a good time to look at some of these app-based tools as many of your team members are remote?

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The Positive Spiral of Frequent Employee Appreciation

The Positive Spiral of Frequent Employee Appreciation | Retain Top Talent | Scoop.it
Here's a look at some of the ways frequent employee appreciation throughout the workplace can cause a positive spiral effect.
Barry Deutsch's insight:

You know I'm a huge proponent of praise, recognition, and non=-monetary rewards to stimulate retention, engagement, and employee happiness. This article gives some good examples and shares some of the primary research around this topic.

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7 Easy Ways to Show Employees Some Love!

7 Easy Ways to Show Employees Some Love! | Retain Top Talent | Scoop.it
Top 10 Human Resources Recruiter in Michigan...
Barry Deutsch's insight:

Sometimes in the rush and pressure of business, we forget that we're dealing with human beings who require a little praise, empathy, encouragement, interaction, and kindness.

 

Although the author mentions a number of very simple things, like celebrating birthdays, I still find that many companies show tthat they don't care about their people by ignoring some of these most basic elements. 

 

Where are you on the spectrum of caring, empathy, and specific tactics? When I help my clients develop compelling advertising, one of the most common phrases they throw back at me is "we're a family oriented environment."

 

When I ask for a couple of examples of why they say that - all I get is a blank look. Can you back up your statements with examples about your culture, values, and how the company cares about the employees?

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