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Scoop.it!
Employee engagement has recently been a major topic for leaders. Learn about its benefits and how personalized appreciation keeps employees engaged. 
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"It's tough out there," for food-service employers, one exec admits, yet the chain thrives in part by being intentional about giving thanks.
Barry Deutsch's insight:
I'm not sure I would call this treating employees like Family - rather it's a very personal level of interaction using very basic ideas of connecting with employees - unfortunately most companies don't consider how impactful these small elements are in building happiness, engagement, and retention. Quote from the article:
"calls on them to be "recognition detectives." On Tuesdays, he'll bring in a congratulations card for each manager to take back with them and give to someone they want to thank. Cousins' area directors, each of whom own multiple corporate locations, have a budget for recognition."
"Store managers are encouraged to be specific about how they celebrate employees. Cousins hands employees birthday cards as well as "wild cards," given for high performance or going above and beyond. The company also hosts group outings to baseball games, giveaways and other events."
Small low-cost effort that results in a strong desire by employees to want to work in this company. What do you do to create that culture?
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A study of Glassdoor data reveals a startlingly high correlation between the ratings for “company culture” and “senior leadership”—showing that the two are mutually dependent.
Barry Deutsch's insight:
Good short perspective on employee engagement in Chief Executive Magazine. Bottom line - formalizing communication made a big difference. I assume it was along the lines of communicating vision, mission, purpose, recognition, and feedback.
It could also be along the lines of teaching/training managers to be coaches - how to listen, how to give praise, how to give feeback.
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Here's a look at some of the ways frequent employee appreciation throughout the workplace can cause a positive spiral effect.
Barry Deutsch's insight:
You know I'm a huge proponent of praise, recognition, and non=-monetary rewards to stimulate retention, engagement, and employee happiness. This article gives some good examples and shares some of the primary research around this topic.
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Top 10 Human Resources Recruiter in Michigan...
Barry Deutsch's insight:
Sometimes in the rush and pressure of business, we forget that we're dealing with human beings who require a little praise, empathy, encouragement, interaction, and kindness.
Although the author mentions a number of very simple things, like celebrating birthdays, I still find that many companies show tthat they don't care about their people by ignoring some of these most basic elements.
Where are you on the spectrum of caring, empathy, and specific tactics? When I help my clients develop compelling advertising, one of the most common phrases they throw back at me is "we're a family oriented environment."
When I ask for a couple of examples of why they say that - all I get is a blank look. Can you back up your statements with examples about your culture, values, and how the company cares about the employees?
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"It's not personal, it's business." I've said this a thousand times...and I'm quite sure I'll say it a thousand times more before I call i...
Barry Deutsch's insight:
You probably know from my posts that I am a huge advocate of kindness, grace, appreciation, and gratitude in the workplace. I'm going to suggest that this concept is so far beyond most executives and CEOs that it could be coming from outer space.
The current generation of executives and many managers are indoctrinated from their bosses and mentors with the need to yell, scream, be angry, and show little mercy. They are rude, inconsiderate and don't really care about people in their actions. in most companies, there is very little appreciation, grace, and gratitude.
The challenge for most executives and managers is how to balance the need for execution and attainment of goals with caring about people through appreciation, grace, and gratitude.
Without the appropriate balance, it will be very tough to keep high performers in your organization in the coming years.
How do you do it?
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I thought this was a good breakdown of different elements of the language of appreciation. Most employees don't feel appreciated enough and most managers don't know how to appreciate their employees.