Employee engagement is a concept that emerged in the 1990s and has continued to evolve. It has become an essential part of HR strategy and includes other key concepts such as employee motivation, investment and satisfaction.
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Good fundamental article on the foundation of employee engagement. The point that caught my interest at the beginning was "quality management is necessary for the relationship between an employee and employer to be at its best."
The core problem in most companies is that the vast majority of managers are horrible at managing, supervision, and leadership. They are wonderful individuals, but they've never been trained in best practices for measuring success, motivating team members, giving feedback, showing their team members that they care about them, and are capable of showing their gratitude.
Is it time to conduct some remedial training of your mangement team to begin to put quality management in place? Just because someone carries a manager, director, or VP title - doesn't correlate that they are a good manager.