Hiring top talent is only the start. Now you have to work hard to keep your very best talent. Most companies stink at structured and systematic retention of their top performers. Discover how to prevent turnover and keep your best people.
When employees don't perform, it's often the fault of management, not the employee. Effective feedback improves performance, builds confidence and self-esteem
I find the vast majority of managers and leaders are disgusted by their performance management process. What's the worst part - zero training on how to give effective feedback. We just assume because someone has a manager or executive title, they should be great at giving feedback. Nothing could be further from the truth. How much are you investing to teach your executives and managers to give outstanding feedback?
Great infographic on the importance of friendships at work. My perception is that most leaders and managers do not give this subject much thought - however, Gallup has shown through their surveys and in the book "First Break All The Rules" that it's one of the most important elements of employee satisfaction. What are you doing to foster work friendships and relationships?
Millennials are taking over the workforce. Organizations who wish to compete for millennial talent must first understand the experiences that shape them.
Almost all of my clients are experiencing frustrations in recruiting and retaining millennials - particularly in the merging of generational differences in work. Solving this clash of culture will be one of the keys to building high performing organizations in the near future.
Article reposted with permission from raptmedia.com Technology—particularly the internet and social media—is invariably changing the way people engage, make decisions and exhibit loyalty. Fragmented content consumption, constant distraction, and consumer control continue to shift the rules on all of us. Not only is this the new reality for brands trying to reach and inspire a connection…
"A staggering 69 percent are open to other opportunities or already seeking their next job." Can you comprehend that almost 70 percent of your workforce is right now trying to see if the grass is greener somewhere else? What are you doing about it? Do you have a plan?
Interesting research once again confirming employee satisfation and happiness is not tied to compensation - which is the gut first impression answer by most CEOs, executives, and managers. Learn more about some of the key elements that drive retention around engagement, happiness, and job satisfaction.
Some great ideas in this article on employee recognition. Study after study has proven that employee recognition is one of the most important elements of employee engagement and satisfaction?
Give a few of these a spin - let me know which ones worked great and which ones didn't. Vary them quarter by quarter. Try something new for once. Experiment, innovative, challenge your traditional thinking about what employees want for recognition.
Great article by Jeff Haden. His point about the characteristics of an exceptional employee not appearing on the performance evaluation - it should be on there. I do agree with his point about proactivity and initiative - this is the number ONE stand-out trait of high performers.
Jeff claims these high performers can turn on and off their unusual personalities easily - that they can "self-moderate", or to use an overworked term, they have high emotional intelligence.
My experience has been that most of these high flying star employees can't self-moderate and typically have low emotional intelligence. Many times the team is forced to tolerate their behavior (which is a direct conflict with the culture) because the boss is in love with their performance and blind to the chaos they create on the team (or perhaps the boss likes the idea that the employee is their surrogate for shaking things up. Either way, having this lone ranger on the team is not only dysfunctional, but many good employees will not put up with it.
Hi, I'm Sheila Kamuda with coaching advice for the office and beyond. playniceadvice.blogspot.com Hope you enjoy, leave comments, subscribe, like, share.
Shelia Kamuda has a nice blog and great little video series about employee engagement, satisfaction, culture, and workplace behaviors. I recommend reading and watching the content she shares.
To most of us, the phrase Work that Matters infers job satisfaction. Our intended outcome is a workplace culture characterized by lower stress, lower turnover, an
A large part of employee engagement and satisfaction is work that matters - employees derive a high value from what they do. Do you look closely at these issues for all jobs - particularly those on the front line?
Very few companies do a great job recognizing and rewarding individual and team performance. I liked this article because it reinforces some very simple ideas about recognition.
If you're recognizing outstanding performance, why would your employees continue to go above and beyond the call of duty for you?
I've been exploring how gamification might work in areas like referrals, but had not yet considered it around employee engagement and recognition. Interesting comparison to LinkedIn's gamification strategy of trying to get you to complete your profile.
I'm curious if anyone has started to use gamification on the retention side vs. hiring side?
An article in INC magazine recently reminded me that companies are still committed to annual performance reviews. One of the points of the article was that you should be able to adjust a per...
Another article by a Vistage Chair, David Belden, who indicates the work of Dr. Elliott Jaques is another reason for killing the traditional performance appraisal.
As if there is not enough evidence yet that the traditional performance appraisal is a useless and sadistic tool of management, the work of Dr. Elliott Jaques appears to put another nail in that coffin of a tribal tool used ineffectively and used simply because in many companies that's the way it's always been done.
Wow - what a great argument for continuing one of the most demotivating, life force sucking, turn-offs most employees encounter.
Instead of doing an annual performance appraisal, I agree with David Belden that the communication process around expectations and performance should be more frequent - and the goals, objectives, outcomes, and deliverables should be matched to their capability.
I teach a workshop called "You're the Person I WANT to Keep" which is focused on retaining top talent. One of the core elements of that program is understanding how your culture impacts employee satisfaction, happiness, and engagement.
This article refers to a Booz and company study on culture and engagement. Here's a synopsis of the article:
"According to recent research by Booz & Co., employees and managers greatly value company culture, but their organizations are failing to effectively shape the workplace environment. The study revealed that 60 percent of respondents, including executives and employees, believe that culture is more important than their company's strategy or operating model, and 84 percent think it's essential for business success. Unfortunately, over half think that their organization needs to overhaul company culture and only 35 percent believe it's currently managed effectively."
84% think it's critical for success, yet only 35% think it's managed effectively. Is there a disconnect here?
Does someone at your company take responsibility for driving culture or is your culture one of accepting what you tolerate?
Are you about to start losing some of your best talent because they are disgusted by your culture?
Employee engagement isn’t something that’s nice to have. It’s necessary for a productive, fulfilled, and loyal workforce. Fortunately, there are five ways to improve engagement within your company.
We all know that it's important to focus on employee engagement. This article talks about some easy tactics to implement to boost employee engagement. One of the things I zeroed in on with this article was the need to set goals. As you know this is my mantra of the number one reason hiring and retention fails is through a lack of goal setting. I find the statistic interesting that goal setting can improve impact/productivity by 12-15%. I actually think that statistic is dramatically understated for the true impact of flawless execution through effective goals setting.
Three key metrics involving recognition, transparency and peer relationships show a decline in employee engagement. All of these issues are fixable with effective management.
Scary statistic ALERT: Quote from the article: "The fact that barely more than one in four employees feels valued is a sad commentary on management." If this quote doesn't make your head spin in the continuing tight job market where your best employees have targets on their backs and are being picked off one-by-one by your competitors. The real issue is not whether one in four are feeling valued - the real issue is that you are doing nothing about it.
Research from the The Engagement Institute examines how highly engaging cultures are forged and how employees can play an active role in their own engagement.
The author states "Despite increasing investments in employee engagement surveys, programs, and interventions, fewer than one third of workers around the globe are engaged." Another study validating the primary information generated from Gallup's research. My question is how long can companies withstand dropping levels of employee engagement, satisfaction, effort, and commitment?
Interesting study that shows why/when employees give an extra effort - acting with initiative. It mirrors much of what the Gallup research has shown about work satisfaction. What was the number ONE point - it start with an employee's manager. If you have weak/average managers, they'll create weak/average teams that generate weak/average results. How would you rate your managers?
According to Gallup, "51 percent of U.S. employees say they are actively looking for a new job or watching for openings." Think about that for a minute. A little more than half of your employees have at least one foot out the door.
Gallup just confirmed through their research the statement I've been making for years - that at least 50% of your workforce at any given time is open to a new opportunity.
According to Gallup, "51 percent of U.S. employees say they are actively looking for a new job or watching for openings." Think about that for a minute. A little more than half of your employees have at least one foot out the door.
What does this say about your current weak efforts at retention? Is it time for a check-up on how your retaining not just your most talented (they leave first), but also everyone else?
This infographic struck a chord with me - it got me thinking and wondering why more companies don't focus on team building. Everyone seems to assume that if you're working in our company, you've got all the "team knowledge" you need to be successful. We all know that's not true - yet our investment in team building seems woefully inadequate.
Is anyone conducting employee satisfaction or happiness research, surveys, studies in their organization? What tools are using and how effective are these in improving employee happiness? Check out this tool I stumbled across called Gusto - would love to hear your feedback on what looks like a SaaS approach to employee surveys
I wanted to slap myself in the forehead after reading this article. Of course, the mission statement is critical to success. It's one of core elements of culture, focusing employees, and gaining alignment around employee motivation and the purpose of your organization.
How strong is your mission statement? Is it a difference maker in hiring and retention?
Out with the outdated sadistic approach to annual performance reviews. This article talks about how progressive companies are rethinking their approach to performance management and ensuring flawless execution among their employees.
Interesting take on the application of "neuro" thinking as it applies to employee recognition. How would you apply this in your unique organization as it relates to employee recognition?
Interesting take on the application of "neuro" thinking as it applies to employee recognition. How would you apply this in your unique organization as it relates to employee recognition?
In my last post, I mentioned that I would take the Study we did within the Vistage/TEC CEO and Senior Executive Community on Hiring Failure before we wrote our book, and explore the Top Ten Reasons
I posted this article on the LinkedIn Publishing Platform. It talks about why hiring fails over 50 percent of the time, and why it represents the number 1 reason for hiring failure. Fix it and hiring is simple. Don't define success up-front and be doomed to a hiring process based on luck and hope.
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I find the vast majority of managers and leaders are disgusted by their performance management process. What's the worst part - zero training on how to give effective feedback. We just assume because someone has a manager or executive title, they should be great at giving feedback. Nothing could be further from the truth. How much are you investing to teach your executives and managers to give outstanding feedback?