High achievers get frustrated by lack of advancement and innovation and leave the organization. The company is then left with average or below-average employees.
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The author identifies such basic elements of personal growth, impact, and learning that allow you to retain top performers. How basic can you get? Simple Maslow Hierarchy of Needs elements. Yet, most organizations fail miserably to engage their best performers. Over time, literally like a brain drain, these folks leave for greener pastures.
Your best performers are your Pareto Group - where you get 80 percent of your results from the top 20 percent. This is the group we should be nurturing, hand-holding, encouragin, and challenging. Yet, in most companies the vast manjority of leaders feel that since these folks are the most independent, self-starters, and self-motivated - they don't need pats on the back and emotional support. WRONG!
When this group starts to trickle out the door, you're in real trouble. What specific plans/initiatives do you have in place to keep these folks from considering "is the grass greener somewhere else?"