Retain Top Talent

I'm in the middle of preparing a one-hour talk for Vistage Groups and companies on Performance Management and Feedback. Here is good article I came across in my research that summarizes a few key points about an effective review-feedback process.

As you know, I am a huge proponet, if you can't measure it, it's not worth managing. Here is a good article from Hubspot on setting sales objectives and then breaking it down at the activity level. We call our process SOARing in the Vistage Community - comparable to SMART goals, metrics, KPIs, OKRs - defining outcomes, results, objectives, performance, expectations at a quantifiable level.

Not going through this exercise leads to failure at every level - hiring, performance management, and most importantly, employee engagement (productivity).

Here are some frightening statistics about performance management and accountability from a recent HBR article. This could be one of the greatest issues of the decade for hiring, productivity, and engagement.

Most of my clients when asked why they are not defining success and implementing accountability - respond with "we don't know what to do."

Good reminders of accountability and performance management. One of the key points is about having regular feedback sessions, a point I've been stressing on doing 1-to-1s in my Managing Remotely in a Crisis Workshop.

Are all your managers conducting regular 1-to-1s with their direct reports on a weekly basis. See my LinkedIn articles on the rationale of conducting 1-to-1s and an efficient model to do them in a 20-30 minute timeframe every week.