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How does a business go about measuring employee engagement using its data then?
Barry Deutsch's insight:
I'm a huge fan of data to understand what's happening and how to focus resources. But how about the other metrics of success that might determine employee engagement - absenteeism, number of managers achieving results, sick days, eNPS, number of referrals hired, mistakes/error reduction, productivity metrics?
What else do you measure to determine if your employees are being more successful and productive as the outcome of employee engagement initiatives?
Employee Engagement has forever been an inherent HR responsibility.After all, it falls in the duty of HR departments to manage an employee’s journey in the…...
Barry Deutsch's insight:
Everyone is struggling with how to drive higher levels of productivity through employee engagement initiatives. Yet, many of these initiatives fail miserably. Perhaps, 1 in 5 succeed. 20 percent success is horrible.
There is a groundswell of support in HR to apply IT approaches of Agile Development to HR initiatives. I am going to suggest this is an ineffective approach to implementing HR initiatives. The problem occurs because most HR initiatives are not tied to business outcomes with metrics. Once we start linking the investment and effort in HR to specific business outcomes, the results and focus starts to change.
Is HR seen as a business parter in driving results - or an admin function putting SOPs in place?
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I'm a huge fan of data to understand what's happening and how to focus resources. But how about the other metrics of success that might determine employee engagement - absenteeism, number of managers achieving results, sick days, eNPS, number of referrals hired, mistakes/error reduction, productivity metrics?
What else do you measure to determine if your employees are being more successful and productive as the outcome of employee engagement initiatives?