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Retain Top Talent
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Hiring top talent is only the start. Now you have to work hard to keep your very best talent. Most companies stink at structured and systematic retention of their top performers. Discover how to prevent turnover and keep your best people.
Curated by
Barry Deutsch
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Scoop.it!
Barry Deutsch's insight:
I loved this article on the impact of rudeness in working together - whether it be non-profit teams, executive management groups, or on projects. Rudeness, incivility is one of the killers of motivation and high performing teams. In my own work as a non-profit Board President, I get to improve the civility of how people interact, and continually reinforce group norms around civility. One of the books I am reading right now is titled "Choosing Civility". What do you tolerate with your team? 
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Scoop.it!
Happy employees = happy customers. It seems obvious, so why do so many companies overlook the employee experience when they set out to improve the customer experience? For one, companies often strugg…
Barry Deutsch's insight:
The author writes from the perspective of improving the customer experience - but talks about how the employee experience has to come first. Interesting trend developing in recent surveys - particularly among the younger generations - is that they want a more flexible work schedule and opportunity to work from home. What does this say about supervision, performance management, and work productivity - particularly for companies that are not prepared to manage flex time and remote working?
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I am huge proponent of metrics and KPIs to determine are your initiatives having an impact. Here are some ideas for measuring retention and related scores.