Incivility can fracture a team.
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I loved this article on the impact of rudeness in working together - whether it be non-profit teams, executive management groups, or on projects. Rudeness, incivility is one of the killers of motivation and high performing teams. In my own work as a non-profit Board President, I get to improve the civility of how people interact, and continually reinforce group norms around civility. One of the books I am reading right now is titled "Choosing Civility". What do you tolerate with your team?