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Scoop.it!
The early stages of the COVID-19 pandemic were spent firefighting and figuring out how to sustain some degree of operations.But now a new reality dawned on HR and leadership teams: How to look after and support the workforce in this new world order... 
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The part of expressing caring, interest, sensitivity, support, and empathy goes down the tubes when we feel isolated, lonely, and separated from our boss, organization, and co-workers.
As I've been reminding everyone in our Managing Remotely in a Crisis Workshop:
"Instead of jumping right to agenda item no 1 (or as soon as Harold finally located his unmute button) we should take 5 min. to ask how people are. Or take a virtual lunch or coffee break without any other purpose, than sharing how we are feeling on, what feels like day 913 of working in the same pants"
How much of this dialogue is happening in your organization - or is it only about the numbers and the metrics in conversations?