Empowered employees take goal achievement very seriously. When problems arise, they know they are expected to act.
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Great article on the subject of employee engagement, productivity, and happiness through empowerment, especially in the government space. Unfortunately, most organizations - be it profit, non-profit, government - do a terrible job of empowering employees.
The number one reason as the article points out is the lack of agreed upon outcomes, deliverables, expectations, and accountability - when employees doesn't know what the target looks like they are relegated into a micro-management submissive role of their boss being the bottleneck. When employees know the target, they are liberated to take action to reach the target instead of circling their boss as the center of the universe.
Until organizations start to do a better job of cascading down through the organization top level objectives so that everyone knows what the target looks like, what success looks like, and what the measurement stick looks like - then we're stuck with micro-management oriented supervision which results in low engagement (productivity).