DX success may well depend on how well EX initiatives are rolled out. And for that to happen, HR needs to get involved and drive the agenda.
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The big buzzword in HR today is employee experience. Many companies are undertaking intiatives to improve the employee experience. Unfortunately, as the article point out roughly 1 in 4 or 1 in 5 of these initiatives will produce any sustainable outcome. Here's the quote:
A Mercer survey found that while delivering on EX (employee experience) is the top priority of HR, only 27% of executives believe this will deliver any returns to the business — a result which undermines much of the rationale for EX.
If the record on execution around this fundamental HR initiative is so poor - how can we ensure a higher level of success?