Retain Top Talent
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Retain Top Talent
Hiring top talent is only the start. Now you have to work hard to keep your very best talent. Most companies stink at structured and systematic retention of their top performers. Discover how to prevent turnover and keep your best people.
Curated by Barry Deutsch
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Half of workers say HR policy doesn't support pandemic working | theHRD

Half of workers say HR policy doesn't support pandemic working | theHRD | Retain Top Talent | Scoop.it
Half of workers say HR policy doesn't support pandemic working.Dissatisfaction rises 81% of employees despite organisation did a good job...
Barry Deutsch's insight:

Is there an increasing trend of employees being disappointed in their employer's response/support of working from home? How does this effect productivity and engagement in the coming hybrid work environment?

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3 Tenets of a Strong Remote Culture

3 Tenets of a Strong Remote Culture | Retain Top Talent | Scoop.it
Leading consulting firms like McKinsey have done it for years. Here’s what they’ve learned.
Barry Deutsch's insight:

Good article on ideas of working and managing remotely. We're not all McKinsey-type companies, but there may be a few nuggets we can take away from this article - as work evolves toward permanent remote or a hybrid environment.

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Busting 4 remote employee engagement myths

Busting 4 remote employee engagement myths | Retain Top Talent | Scoop.it
Traditional engagement tactics are no longer working. Here’s what you can do to maintain productivity, morale and motivation amid the ongoing pandemic. We won’t debate which is more productive, in-person or remote work.
Barry Deutsch's insight:

Let's shatter some myths that managers have about their remote/hybrid work team - for example - I was very surprised about the "tone it down" on communication myth.

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Zillow exec: Why we changed our minds on remote work

Zillow exec: Why we changed our minds on remote work | Retain Top Talent | Scoop.it
Last month, Zillow joined a growing list of companies that have decided to allow most employees to work from home permanently, even after the pandemic....
Barry Deutsch's insight:

Interesting article on the thought process of shifting from an old-school mentality that everyone must be together in the office for collaboration and determining if they were working hard to a more flexible work environment embracing work from home. Have you considered this shift or are you still stuck in a 1970s model of management, oversight, and lack of trust regarding your employees? This might become the edge by which companies are able to attract better talent in the future.

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What Is Productivity Monitoring?

What Is Productivity Monitoring? | Retain Top Talent | Scoop.it
Productivity monitoring is a method for watching employee productivity levels throughout the workday. It has gained attention in recent months as a greater percentage of the workforce has begun working remotely, thus prompting employers’ desire to have more visibility into remote employees’...
Barry Deutsch's insight:

As I have been teaching in my Complimentary one hour Vistage Workshops on Managing Remotely in a Crisis - this is a horrible method to manage performance. It's micro-management and "big brother" looking over your shoulder. It basically says we don't trust you. It's the easy way of out defining real performance mangagement like outcomes, deliverables, expecations, metrics, and KPIs. STOP using monitoring software. It creates a culture of mistrust.

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How to Keep Your Remote Employees Motivate and Engaged

How to Keep Your Remote Employees Motivate and Engaged | Retain Top Talent | Scoop.it
Employee engagement is one of the best ways to motivate and inspire your employees to achieve more. Here is how you help your remote employees do more.
Barry Deutsch's insight:

Some good reminders about keeping the folks who are still working remotely both engaged and motivated. Some of these ideas I've been sharing in my zoom workshop for Vistage Groups on Managing Remotely in a Crisis: regular check-ins/1-to-1s, setting goals/outcomes, having fun and team-building.

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The Surprising Science Behind Successful Remote Meetings

The Surprising Science Behind Successful Remote Meetings | Retain Top Talent | Scoop.it
Evidence-based insights and practical tips can help you improve your remote meetings.
Barry Deutsch's insight:

One of the topics I cover in my Managing Remotely in a Crisis webinar in the Vistage/TEC community is whether managers need to be trained in how to run an effective online meeting.

 

Here's a great article with key points to have the most effective remote meetings from the MIT Sloan Management Review.

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Employee engagement: How to keep furloughed employees engaged and motivated

Employee engagement: How to keep furloughed employees engaged and motivated | Retain Top Talent | Scoop.it
As well as engaging with your front line employees, it’s essential to maintain communication with furloughed employees and ensure that the whole team continues to feel valued and motivated during the current crisis and beyond.
Barry Deutsch's insight:

I agree with this recommendation by the author 100 percent.  Are you staying in touch with your terminated or furloughed employees? How are you maintaining a strong relationship with the folks you might want to hire back?

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Lean Six Sigma Success Story: Reduce Call Transfers and Improve Resolution

Lean Six Sigma Success Story: Reduce Call Transfers and Improve Resolution | Retain Top Talent | Scoop.it
Using the insights from the data analysis, Process Walk and Fishbone Diagram, the team quickly identified simple solutions that made a big impact.
Barry Deutsch's insight:

This is a great example of improving process. The last point I try ot make in my Vistge webinars on Managing Remotely in a Crisis  is to identify a couple of significant opportunities for improvement and work on those items that are "IMPORTANT" but not "URGENT" so you can emerge from this crisis even stronger.

 

Many of these opportunities, you've thrown onto the back burner since the rising tide economic expansion has not presented an opportunity to work on "IMPORTANT" improvements. Now you have a little bit of that extra time available - are you using it to make positive changes to your organization OR are you paralyzed by the crisis and praying that you can just pick where you left off in March?

 

What 2-3 aspects of your business have decided to work on and improve over the next 3-6 months?

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A Few Large Companies Prolong Work from Home to September and Beyond

A Few Large Companies Prolong Work from Home to September and Beyond | Retain Top Talent | Scoop.it
​Capital One has announced it is extending its work-from-home policy, put in place to stop the spread of the coronavirus in the workforce, through Labor Day weekend. It is latest large company to delay a return to the office.
Barry Deutsch's insight:

Some companies are extending work from home into the fall or through the end of the year. Have you communicated your expectations to your workforce?

 

Second element the article raises is that over 1/3 of US jobs can be done remotely. For these roles, are you now considering some hybrid form of coming into the office occassionally, but dominately working from home? Many organizations have done this for their sales teams - why not for other roles?

 

Why does the supply chain analyst, or bookkeeper, or marketing manager have to work full time from the office?

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Into the Future: How a Pandemic Might Reshape the World of Work

Into the Future: How a Pandemic Might Reshape the World of Work | Retain Top Talent | Scoop.it
In a post-coronavirus world, what might work look like? Will remote work become the norm? Will companies realize that some jobs are expendable, and others more critical than anticipated? Will some businesses flourish and others flounder?
Barry Deutsch's insight:

As many companies start to think about returning to the new normal or new abnormal in the next month, the big question as the article raises is "Will remote work become the new normal?"

 

I'll suggest it should, but that most companies are ill prepared with their current managers who lack the ability to be good managers in managing remotely. Since most are not training their management - it becomes one of those "let's hope for the best" scenarios.

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Remote Meetings – How to Make Them Engaging and Productive

Remote Meetings – How to Make Them Engaging and Productive | Retain Top Talent | Scoop.it
Remote work is more real now than ever before and keeping people engaged and productive is a challenge especially in meetings. Dessalen Wood with Thoughtexchange explains how to transform mindless meetings into exciting events.
Barry Deutsch's insight:

Nice reminder of some of the key points in leading online meetings through Zoom and other tools. Most Zone out. My favorite quote:

 

From the America in Meetings study of over 2,000 American adults, 38% say they zone out and daydream when they’re not speaking.

 

How do you keep teammates from zoning out is critical to effective meetings and productivity.

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Micromanagement Doesn't Work In The Office, So Why Inflict It On People Working From Home?

Micromanagement Doesn't Work In The Office, So Why Inflict It On People Working From Home? | Retain Top Talent | Scoop.it
The need to work from home during the pandemic has triggered a sharp increase in the interest of many companies in software packages to monitor their employees. But just because technology allows us to do certain things, doesn't mean that doing so is a good idea.
Barry Deutsch's insight:

The article on Forbes attempts to dispel the traditional command and control management approach of time studies and tracking how much people are in front of their computers.

 

"If your company’s culture is based on micromanagement, think about how to manage the transition away from it."

 

Let's transition to using OKRs, outcomes, deliverables, expectations, KPIs, and metrics to determine if people are being successful instead of control mechanisms to see when they are working.

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How To Sustain Company Culture In A Hybrid Work Model

How To Sustain Company Culture In A Hybrid Work Model | Retain Top Talent | Scoop.it
Hybrid work is likely here to stay, and as a result, leaders will need to be intentional about how to create and sustain constructive and productive cultures....
Barry Deutsch's insight:

Good article from Forbes pointing out key issues to sustain your culture in a hybrid model of part-time and full-time tele-commuters. How do you connect people to purpose, accountability, and shared experiences when they are seperated from their bosses, peers, and subordinates?

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Slack Is the Right Tool for the Wrong Way to Work

Slack Is the Right Tool for the Wrong Way to Work | Retain Top Talent | Scoop.it
If Slack, which improves a fundamentally flawed approach to collaboration, is worth tens of billions of dollars, imagine the value in fixing the underlying problems.
Barry Deutsch's insight:

I've have been recommending using a messaging app like Teams or Slack in my workshops on Managing Remotely in a Crisis to replace the informal collaboration that naturally occurs when we are all in the office together. Here's an interesting take on Slack given Saleforce's acquisition of the company.

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Top guide on how to gain maximum productivity at home | theHRD

Top guide on how to gain maximum productivity at home | theHRD | Retain Top Talent | Scoop.it
Working at home and struggling to maintain productivity? Workthere, has shared 10 tips on how you can create an office space that leads to maximum productivity.
Barry Deutsch's insight:

You might consider sharing this aricle with your employees who are working from a home office to improve their productivity.

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Permanent WFH sounds great. But it's harder than it sounds

Permanent WFH sounds great. But it's harder than it sounds | Retain Top Talent | Scoop.it
Creating an effective work-from-home policy, requires a thoughtful strategy.
Barry Deutsch's insight:

Key points in the article: measuring results, culture, teamwork, and the Manager as the lynchpin. Same exact things I've been discussing with my clients for the last 4 months. No one seems be putting much energy or focus behind these ideas. In most companies, it's business as usual = nothing is different than when everyone was in the office.

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Remote work: Companies should examine if they need an office

Remote work: Companies should examine if they need an office | Retain Top Talent | Scoop.it
Commentary: Companies should examine remote work policies in light of coronavirus and determine if it makes sense to have an office.
Barry Deutsch's insight:

Interesting article on the Fortune.com website related to a blended experience of working remotely and having people in the office. It''s going to be hard to put the "genie" back in the bottle after giving people a taste of working remotely. Are you preparing for the new abnormal environment of a blended work experience?

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Employee Productivity and Engagement Will Drop Working from Home. Myths of the Remote Workplace – Part 2 by Keith Rosen

Employee Productivity and Engagement Will Drop Working from Home. Myths of the Remote Workplace – Part 2 by Keith Rosen | Retain Top Talent | Scoop.it
Since 1989, Keith Rosen has coached, trained and advised over 3 million sales leaders, sales managers, executives and salespeople so they can transform into world-class coaches & develop a top performing coaching culture, master time management, achieve business objectives, and create their ideal...
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Companies are rushing to reopen their offices. Here's what they're get

Companies are rushing to reopen their offices. Here's what they're get | Retain Top Talent | Scoop.it
Flexible work is here to stay. Where we get our work done is less important than how we get our work done....
Barry Deutsch's insight:

Interesting article in Fast Company challenging the idea of bringing folks back into the office now that restrictions are lifting. Have you considered a hybrid approach to home/office work?

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5 Tips for Maintaining Company Culture in Remote Teams

5 Tips for Maintaining Company Culture in Remote Teams | Retain Top Talent | Scoop.it
While physical distance may separate employees, remote workforces can maintain the same company culture found in the office with online collaboration tools.
Barry Deutsch's insight:

As you know, I've been doing a webinar on How to Manage Remotely which takes all our content over 2 decades on hiring, performance management, and employee engagement and mashes it together with the element of working remotely.

 

The first of 8 elements I cover in this webinar is that companies must provide the infrastructure to allow employees to work well with each other. Here's the statistic that shocked me:

 

The Right Technology. According to a recent Gartner poll, 54% of HR leaders reported that poor technology and/or infrastructure for remote working is the single largest barrier to its success. This “technology” category encompasses everything from email to internal messaging platforms to video conferencing tools.

 

This is pretty consistent with the comments shared by CEOs in my webinars.  If this is a barrier to getting work done - what does that say about the productivity of your organization?

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10 Great Culture Building Activities for Remote Teams

10 Great Culture Building Activities for Remote Teams | Retain Top Talent | Scoop.it
It can be hard to connect with remote team members, but these virtual activities will make culture building and employee engagement a breeze.
Barry Deutsch's insight:

Some great ideas that I've been mentioning in my Vistage Webinars for team-building, relationship development, fun, and culture enhancement. 

 

Some of these you may be already doing - like the Birthday celebrations and morning donut/coffee breaks. There are also some other creative ideas mentioned that I've not yet considered.

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The Back-to-Work Playbook: It's Being Written By Manufacturers –

The Back-to-Work Playbook: It's Being Written By Manufacturers – | Retain Top Talent | Scoop.it
It's time to start writing your Back to Work Playbook for COVID-19. We certainly aren't past this yet, but the return to work is starting.
Barry Deutsch's insight:

Do you have a playbook for returning back to work in the office or in the new abnormal? Josh Bersin provides some ideas around rethinking your business model.

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Amid COVID chaos, execs say employee engagement is up—but productivity is slipping

Amid COVID chaos, execs say employee engagement is up—but productivity is slipping | Retain Top Talent | Scoop.it
More than half of comms execs said employee engagement and collaboration have increased at their companies since the start of COVID-19. However, 40 percent of leaders said productivity declined while just 25 percent said it increased.
Barry Deutsch's insight:

Although this article is pointed at the PR sector, it could be extended to any business. Productivity is down. How do we still get stuff done? What are the right tools, tactics, and methodologies to ensure you can still hit your business goals, outcomes, deliverables, expectations, and KPIs?

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5 Tips To Lead Your Remote Team

5 Tips To Lead Your Remote Team | Retain Top Talent | Scoop.it
What does it take to make a remote team work? Check out these 5 tips to help you lead your remote team more effectively.
Barry Deutsch's insight:

Some good thoughts on what happens with remote teams particularly around communication, collaboration, and connections. Simple ideas - difficult to execute on for most organizations.

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