Retain Top Talent
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Retain Top Talent
Hiring top talent is only the start. Now you have to work hard to keep your very best talent. Most companies stink at structured and systematic retention of their top performers. Discover how to prevent turnover and keep your best people.
Curated by Barry Deutsch
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Remote work: Companies should examine if they need an office

Remote work: Companies should examine if they need an office | Retain Top Talent | Scoop.it
Commentary: Companies should examine remote work policies in light of coronavirus and determine if it makes sense to have an office.
Barry Deutsch's insight:

Interesting article on the Fortune.com website related to a blended experience of working remotely and having people in the office. It''s going to be hard to put the "genie" back in the bottle after giving people a taste of working remotely. Are you preparing for the new abnormal environment of a blended work experience?

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Employee Productivity and Engagement Will Drop Working from Home. Myths of the Remote Workplace – Part 2 by Keith Rosen

Employee Productivity and Engagement Will Drop Working from Home. Myths of the Remote Workplace – Part 2 by Keith Rosen | Retain Top Talent | Scoop.it
Since 1989, Keith Rosen has coached, trained and advised over 3 million sales leaders, sales managers, executives and salespeople so they can transform into world-class coaches & develop a top performing coaching culture, master time management, achieve business objectives, and create their ideal...
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Companies are rushing to reopen their offices. Here's what they're get

Companies are rushing to reopen their offices. Here's what they're get | Retain Top Talent | Scoop.it
Flexible work is here to stay. Where we get our work done is less important than how we get our work done....
Barry Deutsch's insight:

Interesting article in Fast Company challenging the idea of bringing folks back into the office now that restrictions are lifting. Have you considered a hybrid approach to home/office work?

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5 Tips for Maintaining Company Culture in Remote Teams

5 Tips for Maintaining Company Culture in Remote Teams | Retain Top Talent | Scoop.it
While physical distance may separate employees, remote workforces can maintain the same company culture found in the office with online collaboration tools.
Barry Deutsch's insight:

As you know, I've been doing a webinar on How to Manage Remotely which takes all our content over 2 decades on hiring, performance management, and employee engagement and mashes it together with the element of working remotely.

 

The first of 8 elements I cover in this webinar is that companies must provide the infrastructure to allow employees to work well with each other. Here's the statistic that shocked me:

 

The Right Technology. According to a recent Gartner poll, 54% of HR leaders reported that poor technology and/or infrastructure for remote working is the single largest barrier to its success. This “technology” category encompasses everything from email to internal messaging platforms to video conferencing tools.

 

This is pretty consistent with the comments shared by CEOs in my webinars.  If this is a barrier to getting work done - what does that say about the productivity of your organization?

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10 Great Culture Building Activities for Remote Teams

10 Great Culture Building Activities for Remote Teams | Retain Top Talent | Scoop.it
It can be hard to connect with remote team members, but these virtual activities will make culture building and employee engagement a breeze.
Barry Deutsch's insight:

Some great ideas that I've been mentioning in my Vistage Webinars for team-building, relationship development, fun, and culture enhancement. 

 

Some of these you may be already doing - like the Birthday celebrations and morning donut/coffee breaks. There are also some other creative ideas mentioned that I've not yet considered.

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The Back-to-Work Playbook: It's Being Written By Manufacturers –

The Back-to-Work Playbook: It's Being Written By Manufacturers – | Retain Top Talent | Scoop.it
It's time to start writing your Back to Work Playbook for COVID-19. We certainly aren't past this yet, but the return to work is starting.
Barry Deutsch's insight:

Do you have a playbook for returning back to work in the office or in the new abnormal? Josh Bersin provides some ideas around rethinking your business model.

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Amid COVID chaos, execs say employee engagement is up—but productivity is slipping

Amid COVID chaos, execs say employee engagement is up—but productivity is slipping | Retain Top Talent | Scoop.it
More than half of comms execs said employee engagement and collaboration have increased at their companies since the start of COVID-19. However, 40 percent of leaders said productivity declined while just 25 percent said it increased.
Barry Deutsch's insight:

Although this article is pointed at the PR sector, it could be extended to any business. Productivity is down. How do we still get stuff done? What are the right tools, tactics, and methodologies to ensure you can still hit your business goals, outcomes, deliverables, expectations, and KPIs?

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5 Tips To Lead Your Remote Team

5 Tips To Lead Your Remote Team | Retain Top Talent | Scoop.it
What does it take to make a remote team work? Check out these 5 tips to help you lead your remote team more effectively.
Barry Deutsch's insight:

Some good thoughts on what happens with remote teams particularly around communication, collaboration, and connections. Simple ideas - difficult to execute on for most organizations.

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How To Make Online Meetings More Engaging & Productive.  –

How To Make Online Meetings More Engaging & Productive.  – | Retain Top Talent | Scoop.it
As the world is getting more accustomed to working from home, most of the work has shifted online. From in-house meetings to client meetings as well as staff/employee management performance. But what exactly goes on in the conference calls? Whether video or audio. When work conference calls are being made,
Barry Deutsch's insight:

As simplistic as it might seem on the surface, helping your team members to understand the differences between running online virtual meetings is radically from physically being around the table.

 

Are you coaching and preparing your team members to be very successful in organizing and running online virtual meetings for their team, interdisciplinary teams, and customer teams?

 

This is one of the areas we explore in the workshop/webinar I am doing for Vistage Groups and Members on "Managing Remotely in a Crisis."

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How to Set Your Virtual Employees Up For Success

How to Set Your Virtual Employees Up For Success | Retain Top Talent | Scoop.it
Tips on how to make virtual employees feel involved by making the most use out of technology, office visits, and engaging them in company culture.
Barry Deutsch's insight:

Some good ideas about working remotely and understanding the different personality type styles so that managers can be more effective in managing vs. applying a "one approach" fits everyone mentality.

 

Is now the time to improve the sensitivity and awareness of your management team to how people want to manage and what they need in terms of feedback and communication?

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Now What? Communicating in the Weird, New Organizational Normal •

Now What? Communicating in the Weird, New Organizational Normal • | Retain Top Talent | Scoop.it
Communication professionals need strategies and tools for building trust, creating structure and protecting brands, while keeping up with a very fluid situation.
Barry Deutsch's insight:

Sometimes we overlook simple things in managing people - especially remotely. This article references numerous studies that show employees want information from the CEO and direct manager. I'm finding in my workshops on managing remotely for Vistage groups and member companies that the number one element is weak communication.

 

I really liked the recommendation in this article about front line managers building other rituals and structures with their teams to improve the sharing of information, fun and team building, and overall interaction.

 

Most people feel alone, isolated, and separated at home - how can you help them feel like they are part of the organization and that they matter?

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Remote Work in Times of Crisis: 3 Threats to Employee Engagement

Remote Work in Times of Crisis: 3 Threats to Employee Engagement | Retain Top Talent | Scoop.it
Did you know that the number of remote workers has grown by 140% since 2005? That’s what data from Global Workplace Analytics indicate. Now consider this: 80% of employees reported they’d be more loyal if they had more flexible work options, such as working from home.
Barry Deutsch's insight:

One of the biggest issues surfacing in my webinars on how to manage employees remotely is communication = how much, when, what channels. Here are some ideas/thoughts around improving communication with your team working from home.

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Why Employee Recognition Programs Fail

Why Employee Recognition Programs Fail | Retain Top Talent | Scoop.it
Acknowledging your employee’s hard work is crucial to a smooth-running workplace. However, if it isn’t implemented correctly, a company can quickly see its workforce losing productivity. Why recognition is important Employee recognition is the acknowledgment of an individual’s or team’s effort or...
Barry Deutsch's insight:

A few core thoughts on how to structure an effective employee recognition program and some of the pitfalls to avoid to prevent failure. It's particularly important in working with remote workers to have a good recognition/reward program.

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How to Keep Your Remote Employees Motivate and Engaged

How to Keep Your Remote Employees Motivate and Engaged | Retain Top Talent | Scoop.it
Employee engagement is one of the best ways to motivate and inspire your employees to achieve more. Here is how you help your remote employees do more.
Barry Deutsch's insight:

Some good reminders about keeping the folks who are still working remotely both engaged and motivated. Some of these ideas I've been sharing in my zoom workshop for Vistage Groups on Managing Remotely in a Crisis: regular check-ins/1-to-1s, setting goals/outcomes, having fun and team-building.

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The Surprising Science Behind Successful Remote Meetings

The Surprising Science Behind Successful Remote Meetings | Retain Top Talent | Scoop.it
Evidence-based insights and practical tips can help you improve your remote meetings.
Barry Deutsch's insight:

One of the topics I cover in my Managing Remotely in a Crisis webinar in the Vistage/TEC community is whether managers need to be trained in how to run an effective online meeting.

 

Here's a great article with key points to have the most effective remote meetings from the MIT Sloan Management Review.

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Employee engagement: How to keep furloughed employees engaged and motivated

Employee engagement: How to keep furloughed employees engaged and motivated | Retain Top Talent | Scoop.it
As well as engaging with your front line employees, it’s essential to maintain communication with furloughed employees and ensure that the whole team continues to feel valued and motivated during the current crisis and beyond.
Barry Deutsch's insight:

I agree with this recommendation by the author 100 percent.  Are you staying in touch with your terminated or furloughed employees? How are you maintaining a strong relationship with the folks you might want to hire back?

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Lean Six Sigma Success Story: Reduce Call Transfers and Improve Resolution

Lean Six Sigma Success Story: Reduce Call Transfers and Improve Resolution | Retain Top Talent | Scoop.it
Using the insights from the data analysis, Process Walk and Fishbone Diagram, the team quickly identified simple solutions that made a big impact.
Barry Deutsch's insight:

This is a great example of improving process. The last point I try ot make in my Vistge webinars on Managing Remotely in a Crisis  is to identify a couple of significant opportunities for improvement and work on those items that are "IMPORTANT" but not "URGENT" so you can emerge from this crisis even stronger.

 

Many of these opportunities, you've thrown onto the back burner since the rising tide economic expansion has not presented an opportunity to work on "IMPORTANT" improvements. Now you have a little bit of that extra time available - are you using it to make positive changes to your organization OR are you paralyzed by the crisis and praying that you can just pick where you left off in March?

 

What 2-3 aspects of your business have decided to work on and improve over the next 3-6 months?

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A Few Large Companies Prolong Work from Home to September and Beyond

A Few Large Companies Prolong Work from Home to September and Beyond | Retain Top Talent | Scoop.it
​Capital One has announced it is extending its work-from-home policy, put in place to stop the spread of the coronavirus in the workforce, through Labor Day weekend. It is latest large company to delay a return to the office.
Barry Deutsch's insight:

Some companies are extending work from home into the fall or through the end of the year. Have you communicated your expectations to your workforce?

 

Second element the article raises is that over 1/3 of US jobs can be done remotely. For these roles, are you now considering some hybrid form of coming into the office occassionally, but dominately working from home? Many organizations have done this for their sales teams - why not for other roles?

 

Why does the supply chain analyst, or bookkeeper, or marketing manager have to work full time from the office?

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Into the Future: How a Pandemic Might Reshape the World of Work

Into the Future: How a Pandemic Might Reshape the World of Work | Retain Top Talent | Scoop.it
In a post-coronavirus world, what might work look like? Will remote work become the norm? Will companies realize that some jobs are expendable, and others more critical than anticipated? Will some businesses flourish and others flounder?
Barry Deutsch's insight:

As many companies start to think about returning to the new normal or new abnormal in the next month, the big question as the article raises is "Will remote work become the new normal?"

 

I'll suggest it should, but that most companies are ill prepared with their current managers who lack the ability to be good managers in managing remotely. Since most are not training their management - it becomes one of those "let's hope for the best" scenarios.

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Remote Meetings – How to Make Them Engaging and Productive

Remote Meetings – How to Make Them Engaging and Productive | Retain Top Talent | Scoop.it
Remote work is more real now than ever before and keeping people engaged and productive is a challenge especially in meetings. Dessalen Wood with Thoughtexchange explains how to transform mindless meetings into exciting events.
Barry Deutsch's insight:

Nice reminder of some of the key points in leading online meetings through Zoom and other tools. Most Zone out. My favorite quote:

 

From the America in Meetings study of over 2,000 American adults, 38% say they zone out and daydream when they’re not speaking.

 

How do you keep teammates from zoning out is critical to effective meetings and productivity.

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Micromanagement Doesn't Work In The Office, So Why Inflict It On People Working From Home?

Micromanagement Doesn't Work In The Office, So Why Inflict It On People Working From Home? | Retain Top Talent | Scoop.it
The need to work from home during the pandemic has triggered a sharp increase in the interest of many companies in software packages to monitor their employees. But just because technology allows us to do certain things, doesn't mean that doing so is a good idea.
Barry Deutsch's insight:

The article on Forbes attempts to dispel the traditional command and control management approach of time studies and tracking how much people are in front of their computers.

 

"If your company’s culture is based on micromanagement, think about how to manage the transition away from it."

 

Let's transition to using OKRs, outcomes, deliverables, expectations, KPIs, and metrics to determine if people are being successful instead of control mechanisms to see when they are working.

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The Remote Life: Navigating the Work From Home Culture | Oracle HCM Blog

The Remote Life: Navigating the Work From Home Culture | Oracle HCM Blog | Retain Top Talent | Scoop.it
Working remote for the first time? Here are some tips from a veteran.
Barry Deutsch's insight:

Are you helping and coaching your employees how to work more effectively from home? For many of your employees who have not worked at home - suddenly forced into working from a home office can be a rude shock.

 

In my workshop on Managing Remotely in a Crisis, I recommend coaching, providing resources, and helping your team get comfortable working from home.

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The Remote Life: Navigating the Work From Home Culture | Oracle HCM Blog

The Remote Life: Navigating the Work From Home Culture | Oracle HCM Blog | Retain Top Talent | Scoop.it
Working remote for the first time? Here are some tips from a veteran.
Barry Deutsch's insight:

I'm starting to conduct deep research on the process of managing a remote remotely. This article addresses a couple of issues many companies and remote workers are facing - the security issues around connecting to corporate networks through consumer home wifi routers, and how to carve out an effective home work space.

 

Now that I've done about 25 webinars for Vistage groups and members on How to Manage Remotely in a Crisis - a pattern of the most common issues facing companies are beginning to emerge. I'll share some of the best practices I've discovered from my clients in this space to overcome these issues.

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Job Crafting: Inspiring Employees to Creatively Take Initiative, Boosting Employee Engagement in the Process

Job Crafting: Inspiring Employees to Creatively Take Initiative, Boosting Employee Engagement in the Process | Retain Top Talent | Scoop.it
Job crafting—the process by which employees take on tasks outside their defined role—helps your company innovate and boost employee engagement.
Barry Deutsch's insight:

This is a great time to engage your employees in a discussion of crafting their job with goals, outcomes, deliverables, expectations, and KPIs that take advantage of their strengths. Have you started to have these conversations with your subordinates?

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How To Be A Rockstar Manager by Cultivating Employee Engagement

How To Be A Rockstar Manager by Cultivating Employee Engagement | Retain Top Talent | Scoop.it
by: Brandon Currie, Training Specialist What does an engaged employee look like?  Involved, committed, passionate, and empowered, demonstrating those feelings in their work behavior. Employee engagement is a predictor of positive business outcomes, such as profitability, increased job performance,...
Barry Deutsch's insight:

Some good ideas to think about when managing your remote team. I especially like the water cooler time/chat and coffee break ideas that many of my clients are implementing to replace the casual conversation that naturally takes place in the office.

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