Retain Top Talent
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Retain Top Talent
Hiring top talent is only the start. Now you have to work hard to keep your very best talent. Most companies stink at structured and systematic retention of their top performers. Discover how to prevent turnover and keep your best people.
Curated by Barry Deutsch
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Why Companies Have to Rethink How to Treat Working Parents in a Post-Pandemic Culture

Why Companies Have to Rethink How to Treat Working Parents in a Post-Pandemic Culture | Retain Top Talent | Scoop.it
As millions of workers have transitioned into working from home over the past few months, state and local governments have, in turn, issued COVID-19 restriction mandates that require employers to adapt accordingly.
Barry Deutsch's insight:

Something to think about - your working parents - whether they will continue to work from home or come into the office now that restrictions are being eliminated.

 

Are you setting your organization up as a great place to work because of your sensitivity, empathy, caring toward family issues, and parents struggling with at-home issues?

 

The great part of working for an entrepreneurial company is the flexibility and family style atmosphere  - is that really the case in your actions as we cycle through this Crisis? 

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Why Were Businesses Stumped by Remote Work When COVID Hit? - Remotely Inclined

Why Were Businesses Stumped by Remote Work When COVID Hit? - Remotely Inclined | Retain Top Talent | Scoop.it
It wasn’t technology: Zoom was founded in 2011.
Barry Deutsch's insight:

As you start to contemplate the idea of some of your employees wanting to return to the office, what about those who still want some flexibility to work from home?

 

Do you still have a bias against your team working part-time or full time from home? Flexibility to work from home and flexibility around work schedule is a powerful employee engagement tactic.

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How to Help Employees Avoid Fearing Shutdowns - Glassdoor for Employer

How to Help Employees Avoid Fearing Shutdowns - Glassdoor for Employer | Retain Top Talent | Scoop.it
Managers already had their hands full and then COVID-19 struck. Now leaders must help employees navigate economic and financial uncertainties while ma...
Barry Deutsch's insight:

How do you have difficult conversations and messaging with your employees when the future is uncertain? How do you give them hope, reassurance, comfort - without false or misleading information? This article provides some good ideas around overcoming the fear that is gripping many of your employees about their future job status.

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Employee Onboarding Training: 3 Tips To Follow

Employee Onboarding Training: 3 Tips To Follow | Retain Top Talent | Scoop.it
Want to help your new hires become productive faster? Learn tips on how to shorten new hire time-to-productivity with employee onboarding programs.
Barry Deutsch's insight:

When we return to a regular pace and start hiring again - hopefully June/July, here are some ideas on how to improve the effectiveness of your on-boarding. Ensuring an employee gets off on the right foot and feels engaged from day 1 is a function of having an effective onboarding program. Is it time to take  a hard look at whether you're effective in this department?

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6 tips on remote work success during COVID-19 | Canadian HR Reporter

6 tips on remote work success during COVID-19 | Canadian HR Reporter | Retain Top Talent | Scoop.it
Regular check-ins, relaxed rules, leadership support among solutions...
Barry Deutsch's insight:

Here's my key take away from the article (there was some other good information about communication and the cadence of check-ins):

 

“Most people are probably worried about where they stand from a job standpoint. HR departments should definitely be open to having people talk to them about anxieties related to their job security, that’s a huge one. You may even want your leadership to pre-empt some of those worries by getting in front of that question. I took the time to actually let people know I’m available if you are worried about job security: ‘Come and talk to me.’ I’m going to tell you all the things that we’re going to do before they even have to worry about that.’”

 

Are you or your management team members having these conversations? Do your front line employees feel reassured?

 

If you're not a member of the top executive team, has your manager taken the time to give you comfort the future of your job?

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How to Make Self-Evaluations Part of Your Performance Review Process

How to Make Self-Evaluations Part of Your Performance Review Process | Retain Top Talent | Scoop.it
Self-evaluations give employees a voice in their performance review. Learn the advantages they bring to your appraisals and how you can make employee self-reviews part of your organization's performance management process.
Barry Deutsch's insight:

Self-Evaluations by employees of their performance should be one of the pillars of your performance management process. Here are some ideas from a recent article on how to build self-evaluations into the process. Even if this is already part of your process, it might serve as a great review/assessment.

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New Study Reveals 4 Trends That Are Affecting the Happiness of Your Employees

New Study Reveals 4 Trends That Are Affecting the Happiness of Your Employees | Retain Top Talent | Scoop.it
It appears the problem may start at the top.
Barry Deutsch's insight:

Interesting recent survey research on employee engagement. Take note of the very low percentage of employees who believe their CEO has a vision for the organization.

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81% Of Unhappy Employees Fake Happiness At Work—Here’s How To Find Fulfillment

81% Of Unhappy Employees Fake Happiness At Work—Here’s How To Find Fulfillment | Retain Top Talent | Scoop.it
I'm giving you a lot to think about here because these statistics on employees faking happiness at work are pretty compelling....
Barry Deutsch's insight:

If 81% of unhappy employees fake happiness and 50-70% are not engaged/unhappy at work - that's a big problem. When mainstream publications like Forbes start to highlight this as an issue - executives should sit up and take notice before it's too late.

 

In my retention workshop, one of the biggest frustrations executives mention is a concern of a lack of working hard, productivity, and effort. Duh - you're not seeing it because so many of your employees are not engaged and are unhappy.

 

The big question is: what's your action plan to fix it?

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Jack Welch's Masterclass On Employee Engagement: 'In a Business, There Are Two Measurements That Count'

Jack Welch's Masterclass On Employee Engagement: 'In a Business, There Are Two Measurements That Count' | Retain Top Talent | Scoop.it
Jack Welch, the legendary chief executive who transformed General Electric into one of the most successful companies of the last century during his tenure died today according to media reports. He was 84.
Barry Deutsch's insight:

Good summary in Chief Executive Magazine by Jack Welch regarding his two primary areas of focus - employee engagement and customer satisfaction - both of which are intimately linked.

 

He talks about helping employees understand what's expected, where the vision is/where you're headed, what their impact will be on it, and what it means to them personally.

 

I find most companies fall short in this level of communication below the executive level. Very few employees understand what's expected, where the company is headed, what their specific role/impact is in that vision, and how it translates to something personal for them. Without this communication and training managers how to do it frequently - most companies fail to achieve decent levels of engagement and consequently suffer on customer satisfaction - and the related financial metrics.

Barry Deutsch's curator insight, March 8, 2:44 PM

Good summary in Chief Executive Magazine by Jack Welch regarding his two primary areas of focus - employee engagement and customer satisfaction - both of which are intimately linked.

 

He talks about helping employees understand what's expected, where the vision is/where you're headed, what their impact will be on it, and what it means to them personally.

 

I find most companies fall short in this level of communication below the executive level. Very few employees understand what's expected, where the company is headed, what their specific role/impact is in that vision, and how it translates to something personal for them. Without this communication and training managers how to do it frequently - most companies fail to achieve decent levels of engagement and consequently suffer on customer satisfaction - and the related financial metrics.

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Before You Label an Employee as Ungrateful, Ask Yourself This Question

Before You Label an Employee as Ungrateful, Ask Yourself This Question | Retain Top Talent | Scoop.it
Employee recognition without appreciation feels like an obligation....
Barry Deutsch's insight:

Interesting article distinguishing between recognition and appreciation. Most companies have some form of minimal recognition initiatives, yet very few focus on the element of appreciation. Is your lack of appreciation and gratitude undermining your employee engagement and ability to retain to top performers?

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What Do You Work On First With Employee Recognition?

What Do You Work On First With Employee Recognition? | Retain Top Talent | Scoop.it
It's a question repeatedly asked. Where do you start with employee recognition? Here's a bold stand on where to begin with your recognition. Make it happen!
Barry Deutsch's insight:

I liked how thorough this article approached the idea of teaching the fundamentals of employee recognition. It aligns with our process of making things like hiring and retention a systematic and rigorous process - instead of random events.

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Train people well enough so they can leave. Treat them well enough so they don't want to. -Richard Branson

Barry Deutsch's insight:

This quote by Richard Branson is one of my favorite quotes. I am amazed at how many CEOs will not invest in training and development because they feel it's only giving employees the capability to seek work elsewhere. Is that not the ultimate in dysfunctional behavior?

 

How many studies do we need to look at that training and development is a powerful attraction, retention, engagement, and motivational tool?

 

Why do so few entrepreneurial companies see little value in training and development?

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The Overlooked Impact of Your Company Culture [FREE WORKSHEET]

The Overlooked Impact of Your Company Culture [FREE WORKSHEET] | Retain Top Talent | Scoop.it
How can you convince your leadership that investing in people, your company culture, and employee engagement should be a priority? Check out these surprising [and convincing] stats, and download our free Culture Worksheet to get the conversation going in the right direction.
Barry Deutsch's insight:

Good article on the impact of culture in your company. I zeroed in on this quote:

 

"According to Gallup, disengaged employees are almost twice as likely as engaged employees to seek new jobs. And it’s not just the disengaged ones that you should worry about - 51% of U.S. employees say they are on the lookout for new jobs."

 

Is that not frightening? The entire job market is about to degenerate into pure poaching. We could be looking at another 10-12 years of an increasingly difficult job market for employers. How do you protect your existing employees from considering that the "grass might be greener elsewhere?"

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How to develop an employee engagement strategy for new employees

How to develop an employee engagement strategy for new employees | Retain Top Talent | Scoop.it
With up to 20% of staff turnover happening within the first 45 days on the job, it’s vital that leaders ensure the dream sold at interview is every part the reality, argues Kerry Drury....
Barry Deutsch's insight:

First the bad news: 20% turnover in first 45 days. Horrible!

 

What I liked about the article was what has been known up to this point as an on-boarding plan - takes on a new dimension as a customized employee engagement plan for each new hire.

 

What if you did this with every new hire?

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Onboarding Programs: Ensuring Day One Readiness

Onboarding Programs: Ensuring Day One Readiness | Retain Top Talent | Scoop.it
It is important to create an effective onboarding program in order to prepare your new hires for real productivity on their first "real" day of work.
Barry Deutsch's insight:

On-boarding is the first step in ensuring a great employee experience starting on Day 1. Unfortunately, many companies are stuck in a 1970s model of onboarding. Are you prepared to start outstanding employee engagement with the first day of work?

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Foolproof tips to communicate better with your remote workforce

Foolproof tips to communicate better with your remote workforce | Retain Top Talent | Scoop.it
Are you struggling to communicate with your colleagues and employees now that most of us are working from home? Here are some useful communication tips.
Barry Deutsch's insight:

My experience with CEOs in the entrepreneurial sector is that communication during this crisis is woefully inadequate. Many CEOs are allowing the same cadence of communication to occur that went on when everyone was in the office.

 

Huge Mistake!

 

If that's your culture, I'm sure you're seeing employee engagement and satisfaction crash through the floor and productivity decline to levels of distress.

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You Have Low Employee Engagement Scores – What Do You Do to Improve It?

You Have Low Employee Engagement Scores – What Do You Do to Improve It? | Retain Top Talent | Scoop.it
Bobi Seredich shares top tips to increase engagement and dives into how Bayhealth Medical Center turned around low employee engagement scores.
Barry Deutsch's insight:

Thoughtful article summarizing Gallup Employee Engagement Findings and some specific recommendations on improving employee engagement centered around listening/feedback, defining expectations, and recognition.

 

Pretty simple stuff! Why then are so few companies practicing it? Why do so many managers/executives seem not to care about making changes to raise employee engagement - as in "it's good enough."

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11 of the Most Enlightening Employee Engagement Statistics

11 of the Most Enlightening Employee Engagement Statistics | Retain Top Talent | Scoop.it
Why is employee engagement important? Here are 11 statistics that show why increased employee engagement has significant business impact.
Barry Deutsch's insight:

Positively scary statistics about employee engagement. I've been preaching these issues for about a decade.

 

Unfortunately, most companies have ignored me. Everyone has been too busy being reactive during the last decade of economic expansion. We're too busy to work on things that are important, but are not urgent.

 

Now we're reached a point where it is urgent also. As we emerge in 6-12 months from the current recession, will you emerge stronger and retain your best people - or will you try to pick up where you left off and potentially lose some of your best talent. Fixing these organizational/cultural issues are critical if you want to build a stronger organization.

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Why In-House Employee Recognition Programs Don't Work

Why In-House Employee Recognition Programs Don't Work | Retain Top Talent | Scoop.it
A look at why in-house employee recognition programs fail, and the potential solutions...
Barry Deutsch's insight:

Here's a contrarian view of why self-run internal employee recognition programs fail. Granted, the authors are biased since they are recommending their software SaaS model. However, I've see an extraordinary explosion in some very good SaaS apps for companies to more effectively manage employee engagement - apps for tracking success factors, projects, recognition programs, employee satisfaction, and many others.

 

Is now a good time to look at some of these app-based tools as many of your team members are remote?

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20 Ideas for Employee Recognition and Rewards

20 Ideas for Employee Recognition and Rewards | Retain Top Talent | Scoop.it
Recognizing employees and making them feel valued at work are the keys to creating an engaging work environment. We listed out 20 ideas for your next employee recognition award....
Barry Deutsch's insight:

Struggling to think of ways to recognize your employees? Here are 20 great ideas. Pick one to start changing your culture and showing your employees how much you appreciate them.

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Jack Welch's Masterclass On Employee Engagement: 'In a Business, There Are Two Measurements That Count'

Jack Welch's Masterclass On Employee Engagement: 'In a Business, There Are Two Measurements That Count' | Retain Top Talent | Scoop.it
Jack Welch, the legendary chief executive who transformed General Electric into one of the most successful companies of the last century during his tenure died today according to media reports. He was 84.
Barry Deutsch's insight:

Good summary in Chief Executive Magazine by Jack Welch regarding his two primary areas of focus - employee engagement and customer satisfaction - both of which are intimately linked.

 

He talks about helping employees understand what's expected, where the vision is/where you're headed, what their impact will be on it, and what it means to them personally.

 

I find most companies fall short in this level of communication below the executive level. Very few employees understand what's expected, where the company is headed, what their specific role/impact is in that vision, and how it translates to something personal for them. Without this communication and training managers how to do it frequently - most companies fail to achieve decent levels of engagement and consequently suffer on customer satisfaction - and the related financial metrics.

Barry Deutsch's curator insight, March 8, 2:50 PM

Good summary in Chief Executive Magazine by Jack Welch regarding his two primary areas of focus - employee engagement and customer satisfaction - both of which are intimately linked.

 

He talks about helping employees understand what's expected, where the vision is/where you're headed, what their impact will be on it, and what it means to them personally.

 

I find most companies fall short in this level of communication below the executive level. Very few employees understand what's expected, where the company is headed, what their specific role/impact is in that vision, and how it translates to something personal for them. Without this communication and training managers how to do it frequently - most companies fail to achieve decent levels of engagement and consequently suffer on customer satisfaction - and the related financial metrics.

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6 Helpful and Loving Ways to Employee Recognition

6 Helpful and Loving Ways to Employee Recognition | Retain Top Talent | Scoop.it
Recruiting an employee is a challenging process and retaining your best people, needs a lit bit of more effort. It requires to implement honest and thoughtful employee recognition.Such a culture motivates and rewards employees in a way that extends …...
Barry Deutsch's insight:

If you've been following my posts, you know that I am a huge proponent of showing praise, appreciation, gratitude, and recognition. Here is an article that highlights 6 simple and easy to implement tactics for improving retention.

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Lagging Employee Engagement? Four Ways to Fix It

Lagging Employee Engagement? Four Ways to Fix It | Retain Top Talent | Scoop.it
Employee engagement is often a challenging thing to get right, especially long term. But a focus on cultural needs and offering the right resources could help rekindle a flagging employee’s mojo.
Barry Deutsch's insight:

When was the last time you tried to measure employee engagement? Are you behind your competitors? Have you tried to calculate the cost of low employee engagement?

 

There are some very simple fixes. This article mentions a few fixes that mostly focus on thinking about employees differently. How to care, nurture, and develop them. Why do most companies still treat employees like they did in the 1980s and 1990s?

 

What's holding you back on creating an outstanding work culture?

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Want to Stop Rampant Sales Team Turnover? Career Ladders Are the First Step

Want to Stop Rampant Sales Team Turnover? Career Ladders Are the First Step | Retain Top Talent | Scoop.it
It's no secret sales rep turnover and its consequences are a threat to sales teams. Foster career development for happier reps that stick around.
Barry Deutsch's insight:

Here's a novel idea (I'm kidding of course). When was the last time you sat down and painted a strong visual image of the path forward for your biggest contributors or most impactful employees? How detailed did you get in terms of time frame, money, responsibility, authority, impact, and expectations?

 

NOT having this conversation frequently is a recipe for the turnover of your best performers. Top talent wants to know what the future looks like - not platitudes and generic phrases - but hardcore specific time frames and expectations.

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7 Ways Leaders Undermine Trust and Destroy Their Company Culture Without Even Realizing It

7 Ways Leaders Undermine Trust and Destroy Their Company Culture Without Even Realizing It | Retain Top Talent | Scoop.it
It's never too late to become the leader who takes your company to the top.
Barry Deutsch's insight:

My take on this article was that the CEO and other executives drive the culture of their company through their actions - not so much in the things they publish or announcements they make.

 

My favorite line is along the dimensions of you get what you tolerate.

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