Retain Top Talent
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Retain Top Talent
Hiring top talent is only the start. Now you have to work hard to keep your very best talent. Most companies stink at structured and systematic retention of their top performers. Discover how to prevent turnover and keep your best people.
Curated by Barry Deutsch
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HR’s Compelling New Role In Response To The Coronavirus

HR’s Compelling New Role In Response To The Coronavirus | Retain Top Talent | Scoop.it
HR has the opportunity to make significant impact through and beyond the pandemic....
Barry Deutsch's insight:

Tracy writes about the role HR can play in driving signficant change for organizations to be more successful. I agree this is the role HR should be playing. Unforunately, I see it less than 5% of time when interviewing HR executives in my executive search practice. CEOs dream of having an HR leader who can do what the author describes - why do most HR execs constrain themselves to the role of admin instead of a strategic force?

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Episode 229 - The Value Of Friendships At Work

Episode 229 - The Value Of Friendships At Work | Retain Top Talent | Scoop.it
We often spend more time with colleagues than we do with family and close friends, which is why so many of our friendships are with coworkers. They share our experiences and can be a source of support…
Barry Deutsch's insight:

Interesting perspective on the importance of relationships at work. Lots of studies have been done on this subject - especially the work by the folks at Gallup. This is one of the key elements of their 12 points leading to an engaged employee.

 

Many other studies have shown that people join organizations, but tend to leave (more comfortably, less regret, easier separation) when there is a lack of friendships and relationships.

 

What are you doing to create high performing teams by encouraging deep relationships where people care about each other?

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How to keep employees engaged when stressed and working from home Prof

How to keep employees engaged when stressed and working from home Prof | Retain Top Talent | Scoop.it
As employees around the world embracethe Worlds Largest Work-From-Home Experiment theyre also experiencing the new levels of stress that come with wor...
Barry Deutsch's insight:

Some ideas/thoughts for boosting motivation by your employees working from home and suffering burn-out, zoom fatigue, isolation, separation, and the stress of balancing childcare, home life, and work expectations. My concern is that most companies are not spending enough time thinking about these issues, their cultural implications, and the resulting low levels of productivity based on employee disengagement.

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Trader Joe’s: 10 Ways it Attracts & Retains Great Employees

Trader Joe’s: 10 Ways it Attracts & Retains Great Employees | Retain Top Talent | Scoop.it
If you are trying to increase employee engagement or attract better team members consider these strategies that Trader Joe’s uses with great success.
Barry Deutsch's insight:

Some interesting ideas of how Trader Joes creates a unique culture starting at hiring and on-going to reinforce the culture. Perhaps, a few of these ideas might apply to your organization?

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Reducing 'effort' in performance management backfires

Reducing 'effort' in performance management backfires | Retain Top Talent | Scoop.it
Many organisations are keen to reduce the effort that managers and employees put into performance management, but research suggests this doesn't make systems more effective.
Barry Deutsch's insight:

The article suggests research indicates that decreasing the time and effort spent in performance management has negative effects. Duh! It goes on to suggest ways to improve the traditional performance management process of annual reviews.

 

My recommendation is blow up your traditional performance management annual appraisal process. At best, it's a sadistic process that everyone hates and most feel is useless.

 

Instead, we should all be moving to a monthly, dynamic, coaching conversation of on-going performance management.

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This Is Actually The Perfect Time To Assess Your Company’s Employee Engagement

This Is Actually The Perfect Time To Assess Your Company’s Employee Engagement | Retain Top Talent | Scoop.it
The smartest executives know that employee engagement surveys are not superficial exercises to solicit high scores to parade around town. The primary purpose of measuring employee engagement is to discover the truth about what’s helping or hurting your employees’ engagement.
Barry Deutsch's insight:

It's somewhat counter-intuitive, but the author is suggesting that even in the middle of a crisis like the Corona Virus - it might be the perfect time to do an employee survey and measure current engagement levels.

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Why I Hate My Job ... And My Boss

Why I Hate My Job ... And My Boss | Retain Top Talent | Scoop.it
The truth is employee satisfaction can be considered a thing of the past.
Barry Deutsch's insight:

Usually I would not post a rant like this about culture or bosses - however, it struck me that it's a familar theme I keep hearing from many people.

 

Most of my direct clients are the CEOs and senior executives of $10-$100 million companies. They seem blindsided by this feedback over the quality of their subordinates who are managing the bulk of their organization.

 

Remember the folks at Gallup have identified that 70% of the variation in employee engagement is directly tied to the manager. If you're manager sucks, you then hate your job, your engagement is low, and your effort level is minimal because you no longer care.

 

My first question is why the CEOs of entrepreneurial and small businesses are blind the capability of their managers, and secondly, why do they accept such poor levels of effort from their workforce when the studies show that 50-70 percent are disengaged and a significant reason is the manager?

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Recognize and Reward

Recognize and Reward | Retain Top Talent | Scoop.it
Companies should improve their performance management process to acknowledge employee performance and contributions.
Barry Deutsch's insight:

Interesting thoughts about performance mangement linked to rewards/recognition. Here are some of my favorite quotes from the article:

 

"biggest barriers to effective performance management, a top obstacle they identified was an inability to adequately reward or incentivize performance that exceeds expectations."

 

"a recognition or award—had the strongest link to effectiveness."

 

"Top-performing organizations, were significantly more likely than all other companies to reward employees with a financial bonus or a recognition or award."

 

How closely is your non-monetary reward/recognition system linked to your performance management process?

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The ONE metric you’re missing.

The ONE metric you’re missing. | Retain Top Talent | Scoop.it
Like panning for gold, a crisis filters out the dirt and leaves you with what’s important.
Barry Deutsch's insight:

Interesting short article on the need to work on your culture. First, I loved the quote " Like panning for gold, a crisis filters out the dirt and leaves you with what’s important."

 

Second, the author infers we should be measuring the success of our culture, but the author doesn't mention what metric, how do we measure it beyond employee surveys?

 

My thought is that most companies have a fairly dysfunctional culture tied directly to the CEOs behavior. I would recommend listing all the things you aspire to be as an organization - mission, purpose, values. Who do you want to be?

 

The next step would be to create action plans to move your culture in that direction. Almost all the companies I work with DO NOT have cultural improvement programs in place. Their hope is that next year is better than this year. Are you willing to accept that mediocre definition of culture improvement?

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Employee engagement strategies for today’s workforce

Employee engagement strategies for today’s workforce | Retain Top Talent | Scoop.it
Here are 12 engagement strategies to drive long-term value for your organization.
Barry Deutsch's insight:

Some key points to think about regarding employee engagement with referencing some major studies and statistics.

 

Is there any reason why we would not want to work on raising employee engagement? How about increased profits, higher  customer retention, greater productivity?

 

Is there any reason why we would not want to invest time and effort in growing employee engagement?

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The Cause of Disengagement

The Cause of Disengagement | Retain Top Talent | Scoop.it
Over the last two decades, Gallup reports the percentage of employees disengaged at work has averaged 70 percent.1  And it’s been costly.  Disengaged employees have 18 percent lower productivity with profitability being 15 percent lower.2  When put into dollars and cents – “an actively disengaged employee costs their organization $3,400 for every $10,000 of salary, or 34 percent. That means an actively disengaged employee who makes $60,000 a year costs their company $20,400 a year!
Barry Deutsch's insight:

Well written article on the issues of engagement vs. disengagement. It references the work Gallup has done over 2 decades on this subject.

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15 Expert Tips to Make Every Day Employee Appreciation Day

15 Expert Tips to Make Every Day Employee Appreciation Day | Retain Top Talent | Scoop.it
Are you only celebrating Employee Appreciation Day once a year? If so, you're missing a lot of opportunities to strengthen culture and engagement. Try some of these tips to help your team feel appreciated and recognized.
Barry Deutsch's insight:

Some really good ideas that are simple and easy to implement that have proven to improve employee appreciation and recognition.

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Keep Employees Engaged by Personalizing Appreciation

Keep Employees Engaged by Personalizing Appreciation | Retain Top Talent | Scoop.it
Employee engagement has recently been a major topic for leaders. Learn about its benefits and how personalized appreciation keeps employees engaged.
Barry Deutsch's insight:

I thought this was a good breakdown of different elements of the language of appreciation. Most employees don't feel appreciated enough and most managers don't know how to appreciate their employees.

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Episode 229 - The Value Of Friendships At Work

Episode 229 - The Value Of Friendships At Work | Retain Top Talent | Scoop.it
We often spend more time with colleagues than we do with family and close friends, which is why so many of our friendships are with coworkers. They share our experiences and can be a source of support…
Barry Deutsch's curator insight, June 6, 12:49 PM

Interesting perspective on the importance of relationships at work. Lots of studies have been done on this subject - especially the work by the folks at Gallup. This is one of the key elements of their 12 points leading to an engaged employee.

 

Many other studies have shown that people join organizations, but tend to leave (more comfortably, less regret, easier separation) when there is a lack of friendships and relationships.

 

What are you doing to create high performing teams by encouraging deep relationships where people care about each other?

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Onboarding for Success in a Virtual Work Environment

Onboarding for Success in a Virtual Work Environment | Retain Top Talent | Scoop.it
You've virtually interviewed and hired the perfect candidate. Check out these tips for making your new employee’s virtual onboarding experience a success.
Barry Deutsch's insight:

Some basic fundamental ideas on virtual on-boarding. Most companies approach to effective on-boarding is either non-existent or completely ineffective. Hiring people in a virtual world just amplifies the need to do a better job of making people believe this is the most important decision they've made to join your organization.

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Facebook’s Shift To Remote Work Is Good For Everyone

Facebook’s Shift To Remote Work Is Good For Everyone | Retain Top Talent | Scoop.it
It became the latest major tech company to embrace a remote work culture.
Barry Deutsch's insight:

Note on Facebook's shift to remote working:

 

"The impact of the coronavirus has caused Facebook to reassess its requirement for employees to work out of an office"

 

Have you gone through a similar analysis of who really needs to be in the office full-time or part-time?

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9 Ways To Improve Employee Engagement During The Crisis

9 Ways To Improve Employee Engagement During The Crisis | Retain Top Talent | Scoop.it
There are many ways to improve employee engagement, even during a crisis. In the article, we gathered the most effective ones. Almost all of them are free.
Barry Deutsch's insight:

A good reminder of some of the key elements to think about related to employee engagement. Which one of these could you focus on to improve your employee engagement - and raise productivity.

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Why Top-Down Recognition Isn’t Enough + The Benefits of Peer Recognition

Why Top-Down Recognition Isn’t Enough + The Benefits of Peer Recognition | Retain Top Talent | Scoop.it
Don't constrain your company culture to top-down recognition. Peer recognition is when all employees are empowered to express appreciation for their coworkers, including their peers, managers, and direct reports.
Barry Deutsch's insight:

I just had this conversation today with a group of CEOs in my webinar on Managing Remotely in a Crisis. I was recommending that the companies should implement a peer-to-peer recognition system in addition to their other methods of showing appreciation.

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Organizational Culture: Definition, Importance, and Development

Organizational Culture: Definition, Importance, and Development | Retain Top Talent | Scoop.it
Discover what organizational culture is and the techniques you can use to build a culture that leads to improved productivity, retention, and profitability.
Barry Deutsch's insight:

A really good article on defining culture, and details about how to build/refine your culture. Most interesting statistic was:

 

85 percent of organizations fail in transforming their cultures.

 

If 85% fail to transform/improve their culture - what's the biggest pain point?

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How to Go From Good to Great Employee Engagement

How to Go From Good to Great Employee Engagement | Retain Top Talent | Scoop.it
Is your team satisfied? Meaning, are they showing up and going through the motions? Or, is your team engaged? Meaning, do they want to be involved and...
Barry Deutsch's insight:

I didn't find this article to live up to the headline about how to go from good to great in employee engagement. It offered a few simple suggestions.

 

What caught my eye was the couple of studies they mentioned that showed employees think their employer has blown it during the Corona Virus Crisis. These studies ranged from 45-55%. I saw one the other day that said 75% felt their employer had done a terrible job.

 

If those stats/surveys are accurate and reflect what's going on in your organization, what's your plan to fix it?

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Your Employee Engagement Program Isn't Working -- Now What?

Your Employee Engagement Program Isn't Working -- Now What? | Retain Top Talent | Scoop.it
Consider both immediate and long-term actions when it comes to your employee engagement strategy.
Barry Deutsch's insight:

Some good points in this article about employee engagement around teaching listening skills (not a strong trait of managers), effective managers (very little training going on teaching folks to be great managers - first thing to be cut in belt tightening), and working on purpose.

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Into the Future: How a Pandemic Might Reshape the World of Work

Into the Future: How a Pandemic Might Reshape the World of Work | Retain Top Talent | Scoop.it
In a post-coronavirus world, what might work look like? Will remote work become the norm? Will companies realize that some jobs are expendable, and others more critical than anticipated? Will some businesses flourish and others flounder?
Barry Deutsch's insight:

As many companies start to think about returning to the new normal or new abnormal in the next month, the big question as the article raises is "Will remote work become the new normal?"

 

I'll suggest it should, but that most companies are ill prepared with their current managers who lack the ability to be good managers in managing remotely. Since most are not training their management - it becomes one of those "let's hope for the best" scenarios.

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How to create a supportive company culture

How to create a supportive company culture | Retain Top Talent | Scoop.it
Transparency is a key contributor to employee happiness.
Barry Deutsch's insight:

Incredible retention rates when employees feel their employer cares about them. These rates fall to dismal levels when an employee feels that they don't matter, there is no transparency in communication, and caring/empathy is not part of the culture.

 

What are you doing to fix it before it's too late?

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State of Employee Engagement in 2019: 4 Key Points

State of Employee Engagement in 2019: 4 Key Points | Retain Top Talent | Scoop.it
Bonusly partnered with HR.com to to survey employees across the United States about their thoughts and feelings about workplace engagement and recognition. Here's your State of Employee Engagement in 2019 report!
Barry Deutsch's insight:

Some interesting statistics from a recent study on employee engagement and the gaps between what highly engaged companies do vs. those that are not engaged. What would be interesting is to compare the results on the basis of large vs. medium/entrepreneurial companies?

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What is eNPS (Employee Net Promoter Score)?

What is eNPS (Employee Net Promoter Score)? | Retain Top Talent | Scoop.it
Employee Feedback is necessary to know whether your employees are satisfied or not. eNPS is the most reliable metric to measure Employee Satisfaction.Let's learn about eNPS...
Barry Deutsch's insight:

eNPS is becoming all the rage to measure as a metric your employee satisfaction, happiness, and willingness to refer other employees. Are you effectively measuring this metric and using it to improve your culture?

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