Retain Top Talent
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Retain Top Talent
Hiring top talent is only the start. Now you have to work hard to keep your very best talent. Most companies stink at structured and systematic retention of their top performers. Discover how to prevent turnover and keep your best people.
Curated by Barry Deutsch
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Learning from an agile operating model | McKinsey

Learning from an agile operating model | McKinsey | Retain Top Talent | Scoop.it
Companies with agile operating models have managed the impact of the COVID-19 crisis better than their peers. Here’s what helped them cope.
Barry Deutsch's insight:

Interesting article bordering on an intellectual discussion of operating models/theory. Do you use an agile model to navigate in times of crisis or do you return (or not change/pivot) from your traditional model of decision making, innovation, ideation, change management, implementation and execution?

 

Most companies have their executive teams wrining their hands, holding their head in their hands, and wondering when the crisis will end so they can return to business as normal.

 

We're never going to return to business pre-Covid. Let's embrace that reality now. Given that we must change and pivot, what's the first step?

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How to lead with bounded optimism—through the good and the bad

How to lead with bounded optimism—through the good and the bad | Retain Top Talent | Scoop.it
Bounded optimism is a leadership practice that combines confidence with realism, and it's especially helpful during a crisis like the coronavirus pandemic.
Barry Deutsch's insight:

The author reminds us of a couple of key things to consider during the Corona Virus Crisis and managing remotely. First, to be transparent and honest with our employees. Secondly, to show concern, sensitivity, and empathy.

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The Importance of 1-on-1s To Retain Top Talent with Justin Schiefner

The Importance of 1-on-1s To Retain Top Talent with Justin Schiefner | Retain Top Talent | Scoop.it
How a Director of People and Culture encourages his team to have meaningful 1-on-1s to support career development and growth and retain top talent.
Barry Deutsch's insight:

You've probably heard me say over and over that one-to-ones are the most important managerial tool you have for coaching and retaining high performers. This article shares some specifics around creating a culture of doing one-to-ones. It's especially important if you're now managing remotely.

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5 Tips for Practicing Employee Engagement Amidst the COVID-19 Pandemic

5 Tips for Practicing Employee Engagement Amidst the COVID-19 Pandemic | Retain Top Talent | Scoop.it
The prevailing COVID-19 pandemic has bought the entire world to its knees.Not even a single country which also includes…...
Barry Deutsch's insight:

Some really good ideas to "sharpen the saw" as Covey called it around sustaining and amplifying employee engagement during a time when people feel isolated, lonely, out of sight/out of mind, and disconnected from the culture.

 

Which one of these ideas are you currently working on  OR which one appeals to you to start working on?
"

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6 things remote companies must do to build great culture

6 things remote companies must do to build great culture | Retain Top Talent | Scoop.it
For a solid remote company culture, start with strong values and vision and the rest will follow.
Barry Deutsch's insight:

In my Vistage webinars for Groups and members on Managing Remotely in a Crisis - one of the biggest concerns CEOs express is how to maintain their culture wth a remote workforce.

 

This article specifically addresses that issue and starts with the recommendation to nail down your values.

 

Here's my favorite quote from the article:

 

“Company culture comes from the people, not the physical space they inhabit.”

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How to manage employee anxiety during coronavirus pandemic

How to manage employee anxiety during coronavirus pandemic | Retain Top Talent | Scoop.it
Workers are looking to their company leaders for guidance in these very uncertain and challenging times.
Barry Deutsch's insight:

Good reminder about the stress and anxiety your employees are suffering and how to listen, show you care, and demonstrate  empathy. I like to the family channel idea on Slack and the idea of laying out an employment plan to your workforce to reduce the stress of whether they will have a job in 2 weeks.

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Working From Home During Covid-19

Working From Home During Covid-19 | Retain Top Talent | Scoop.it
     As the Coronavirus/COVID-19 pandemic has escalated, businesses are trying to be proactive with their employee and customers’ hea...
Barry Deutsch's insight:

Here are some good tips for employees about how to work at home - especially for those for which this is a new experience. I'm finding most of my clients are NOT providing coaching and resources to help their employees be more effective as a remote worker. The assumption is just work the same as you did in the office - nothing could be further from the truth. Your employees desperately crave your guidance, coaching , and support in how to be productive and successful while working from home.

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The Remote Life: Navigating the Work From Home Culture | Oracle HCM Blog

The Remote Life: Navigating the Work From Home Culture | Oracle HCM Blog | Retain Top Talent | Scoop.it
Working remote for the first time? Here are some tips from a veteran.
Barry Deutsch's insight:

Are you helping and coaching your employees how to work more effectively from home? For many of your employees who have not worked at home - suddenly forced into working from a home office can be a rude shock.

 

In my workshop on Managing Remotely in a Crisis, I recommend coaching, providing resources, and helping your team get comfortable working from home.

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Now What? Communicating in the Weird, New Organizational Normal •

Now What? Communicating in the Weird, New Organizational Normal • | Retain Top Talent | Scoop.it
Communication professionals need strategies and tools for building trust, creating structure and protecting brands, while keeping up with a very fluid situation.
Barry Deutsch's insight:

Sometimes we overlook simple things in managing people - especially remotely. This article references numerous studies that show employees want information from the CEO and direct manager. I'm finding in my workshops on managing remotely for Vistage groups and member companies that the number one element is weak communication.

 

I really liked the recommendation in this article about front line managers building other rituals and structures with their teams to improve the sharing of information, fun and team building, and overall interaction.

 

Most people feel alone, isolated, and separated at home - how can you help them feel like they are part of the organization and that they matter?

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67% of Companies Expect Work From Home to Be Permanent or Long-Lasting

67% of Companies Expect Work From Home to Be Permanent or Long-Lasting | Retain Top Talent | Scoop.it
A new survey finds a majority of companies believe employees may be in a work from home situation permanently following the pandemic response.
Barry Deutsch's insight:

The problem with studies showing that the trend with remote work is increasing and will continue to increase/speed along due to the COVID challenges.

 

The unfortunate news is that most companies are ill-prepared to managed remote workers. I'm covering 8 key points in my 90 minute Virtual Vistage Workshops on Managing Remotely in a Crisis. The lack of pivoting, innovation, best practices, and changing cultures due to remote workers is almost zero. Most organizations are applying the same tactics of managing they've been using in physical proximity over the last few decades. It DOES NOT WORK anymore.

 

Expectations of work performance are non-existent, employee engagement and productivity is weak. communication is horrific, and employees feel cast aside, lonely, out of sync with the team and culture.

 

Let's fix these fundamental problems of how to manage remotely before throwing more people into home office environments.

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Coronavirus: How to Support Your Remote Employees

Coronavirus: How to Support Your Remote Employees | Retain Top Talent | Scoop.it
The Gartner ThinkCast podcast puts you at the intersection of business and technology with insights from the top experts on how to build a more successful organization, team and career in the Digital Era.
Barry Deutsch's insight:

I've found the research and insights from the Gartner group to be outstanding. They've published a series of podcasts on managing remotely during this Corona Virus Crisis. Might be worth a listen.

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PeopleMetrics' New Study Finds 55% of American Workers Unhappy With Employer Response to COVID-19

PeopleMetrics' New Study Finds 55% of American Workers Unhappy With Employer Response to COVID-19 | Retain Top Talent | Scoop.it
 PeopleMetrics, a leading provider of experience management software for employees, customers and patients, announced survey results of 1008 full-time employees...
Barry Deutsch's insight:

Employees Unhappy with their employers. Big surprise here!

 

I'm surprised the number is not higher with most employers not doing anything of substance different than before the Corona Virus.

 

This level of dissatisfaction, disengagement, and unhappiness is only going to increase substantially over the next two months.

 

Are you managing as if nothing has changed?

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Micromanagement Doesn't Work In The Office, So Why Inflict It On People Working From Home?

Micromanagement Doesn't Work In The Office, So Why Inflict It On People Working From Home? | Retain Top Talent | Scoop.it
The need to work from home during the pandemic has triggered a sharp increase in the interest of many companies in software packages to monitor their employees. But just because technology allows us to do certain things, doesn't mean that doing so is a good idea.
Barry Deutsch's insight:

The article on Forbes attempts to dispel the traditional command and control management approach of time studies and tracking how much people are in front of their computers.

 

"If your company’s culture is based on micromanagement, think about how to manage the transition away from it."

 

Let's transition to using OKRs, outcomes, deliverables, expectations, KPIs, and metrics to determine if people are being successful instead of control mechanisms to see when they are working.

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Confronting the Remote Employee Engagement Challenge

Confronting the Remote Employee Engagement Challenge | Retain Top Talent | Scoop.it
Statistics show that the sudden need for workers to go remote could take a toll on employee engagement, which was already in a concerning state.
Barry Deutsch's insight:

This article made me sad to read given the high percentage of people working from home right now. Here's the quote that got to me:

 

remote workers felt shunned and left out. Results showed that the remote cohort was more likely to feel unrepresented, and ganged up against by colleagues.

 

What are you doing to prevent your employees from feeling shunned and left out, isolated, ignored, cast off, not cared for?

 

In working through the webinar I've been conducting for Vistage Groups and members over the last few weeks, many CEOs have admitted to not communicating enough, not providing enough specific direction on expectations, and not embedding a sense of caring, compassion, and empathy into their culture.

 

Let's fix this right now! The steps are simple, and the technology exists to facilitate a more effective remote work culture.

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The keys to managing the business curve of COVID-19

The keys to managing the business curve of COVID-19 | Retain Top Talent | Scoop.it
To manage the business curve of COVID-19, start by understanding the three phases of this crisis: Panic and Disruption, Fear and Isolation, and Recovery and the New Normal.
Barry Deutsch's insight:

Interesting article laying out 3 phases your employees are going to experience during the Corona Virus Crisis. Are we still in the phase of panic and disruption? Or have we moved yet to Fear and Isolation?

 

My perception of speaking with almost 500 Vistage CEOs in my webinars on Managing Remotely in a Crisis over the past 3 weeks is that most companies are way behind the 8 ball in moving forward. There is panic, desperation, confusion, and uncertainity. Many CEOs are paralyzed by what is happening and have not yet laid out a plan to their workforce for the next 3-6 months.

 

How do we use these phases to engage our employees, and quickly return to an effective and productive organization that continues to build and strengthen their culture?

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How To Make Online Meetings More Engaging & Productive.  –

How To Make Online Meetings More Engaging & Productive.  – | Retain Top Talent | Scoop.it
As the world is getting more accustomed to working from home, most of the work has shifted online. From in-house meetings to client meetings as well as staff/employee management performance. But what exactly goes on in the conference calls? Whether video or audio. When work conference calls are being made,
Barry Deutsch's insight:

As simplistic as it might seem on the surface, helping your team members to understand the differences between running online virtual meetings is radically from physically being around the table.

 

Are you coaching and preparing your team members to be very successful in organizing and running online virtual meetings for their team, interdisciplinary teams, and customer teams?

 

This is one of the areas we explore in the workshop/webinar I am doing for Vistage Groups and Members on "Managing Remotely in a Crisis."

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The Remote Life: Navigating the Work From Home Culture | Oracle HCM Blog

The Remote Life: Navigating the Work From Home Culture | Oracle HCM Blog | Retain Top Talent | Scoop.it
Working remote for the first time? Here are some tips from a veteran.
Barry Deutsch's insight:

I'm starting to conduct deep research on the process of managing a remote remotely. This article addresses a couple of issues many companies and remote workers are facing - the security issues around connecting to corporate networks through consumer home wifi routers, and how to carve out an effective home work space.

 

Now that I've done about 25 webinars for Vistage groups and members on How to Manage Remotely in a Crisis - a pattern of the most common issues facing companies are beginning to emerge. I'll share some of the best practices I've discovered from my clients in this space to overcome these issues.

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Stop Managing Your Remote Workers As If They Work Onsite

In 1979, IBM was making headlines by becoming one of the first large companies to allow employees to work remotely.

Fast forward to 2017 — IBM tells its thousands of remote workers to relocate to an IBM office or find a new job.

What caused IBM to reverse a seemingly successful policy? It was the belief that locating teams in the office would make them more productive, innovative, and agile.

But the reality is that remote work is the future. 51% of workers would change jobs for a role that offered them flextime and 37% would make a move for a role that allowed them to work remotely at least part-time.

By changing your attitude and management style, you can make remote work work for your team.

To learn more about remote work and how to set up a teleworking policy, check out: https://hubs.ly/H0bVLYK0

remote work, teleworking, telecommute, management, remote jobs, virtual teams, work-life balance, how to manage, management style
Barry Deutsch's insight:

I really liked this Hubspot YouTube video titled about the caution of managing your remote workers like they are still on site. Written back in 2018, the message rings loud and clear for today's work environment. Some good takeaways here as more of your workforce transitions to remote work.

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