Retain Top Talent
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Retain Top Talent
Hiring top talent is only the start. Now you have to work hard to keep your very best talent. Most companies stink at structured and systematic retention of their top performers. Discover how to prevent turnover and keep your best people.
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Diana Dosik: Why we need to treat our employees as thoughtfully as our customers | TED Talk

Today's companies know everything there is to know about their customers and will stop at nothing to ensure that their experience is pleasant and meaningful. But what if they directed some of that same energy at understanding and engaging their employees?
Barry Deutsch's insight:

Fascinating TED talk presentation on the flip side of focusing on customer satisfaction by examining the impact of employee satisfaction and the gap in effort, productivity, and impact.

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Why Employee Experience Initiatives Fall Short

Why Employee Experience Initiatives Fall Short | Retain Top Talent | Scoop.it
Companies need to focus on how people feel about them, even in a recession.
Barry Deutsch's insight:

Fairly sophisticated ideas from HBR on shaping employee experience. Allow me to boil this down to it's most basic elements - like the key concepts I talk about in my workshops on employee engagement.

 

1. There are some basic fundamental elements of employee engagement that have the most significant impact - such as defining expectations and having a systematic reward program.

 

2. You must solicit feedback from employees in the form of 1-to-1s (stay interviews), town halls, group meetings, and employee satisfaction surveys.

 

3. A better communciation plan must be put in place - ideally in partnership with your employees about company information, business vision, personal opportunities.

 

4. Managers have to be trained to do an effective job of managing their employee expectations, dreams, and vision - as it relates to the  capability of the organization to meet these needs.

 

Not investing time and effort in these four elements means your just a short stopping point for most hires when they realize the grass is greener somewhere else.

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