Retain Top Talent
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Retain Top Talent
Hiring top talent is only the start. Now you have to work hard to keep your very best talent. Most companies stink at structured and systematic retention of their top performers. Discover how to prevent turnover and keep your best people.
Curated by Barry Deutsch
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Power of Continuous Feedback

Power of Continuous Feedback | Retain Top Talent | Scoop.it
Feedback is the hidden gem which can help organizations navigate through difficult times like these which we are going through. Receiving feedback can prevent potential conflicts and resole them before they escalate into something bigger.
Barry Deutsch's insight:

One of the primary reasons employees give a low level of effort or minimum productivity is that they don't understand what's expected of them. The second issue is not having a structured process for providing feedback on the expectations.

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How Visibility Into Employee Productivity Can Improve Your Bottom Line - Blog

How Visibility Into Employee Productivity Can Improve Your Bottom Line - Blog | Retain Top Talent | Scoop.it
How Visibility Into Employee Productivity Can Improve Your Bottom Line...
Barry Deutsch's insight:

Interesting article on productivity of a remote workforce. The question is whether metrics of more CRM activity or chat based activity in apps like Yammer and Slack are leading indicators of productivity levels?

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Jack Welch's Masterclass On Employee Engagement: 'In a Business, There Are Two Measurements That Count'

Jack Welch's Masterclass On Employee Engagement: 'In a Business, There Are Two Measurements That Count' | Retain Top Talent | Scoop.it
Jack Welch, the legendary chief executive who transformed General Electric into one of the most successful companies of the last century during his tenure died today according to media reports. He was 84.
Barry Deutsch's insight:

Good summary in Chief Executive Magazine by Jack Welch regarding his two primary areas of focus - employee engagement and customer satisfaction - both of which are intimately linked.

 

He talks about helping employees understand what's expected, where the vision is/where you're headed, what their impact will be on it, and what it means to them personally.

 

I find most companies fall short in this level of communication below the executive level. Very few employees understand what's expected, where the company is headed, what their specific role/impact is in that vision, and how it translates to something personal for them. Without this communication and training managers how to do it frequently - most companies fail to achieve decent levels of engagement and consequently suffer on customer satisfaction - and the related financial metrics.

Barry Deutsch's curator insight, March 8, 2020 2:50 PM

Good summary in Chief Executive Magazine by Jack Welch regarding his two primary areas of focus - employee engagement and customer satisfaction - both of which are intimately linked.

 

He talks about helping employees understand what's expected, where the vision is/where you're headed, what their impact will be on it, and what it means to them personally.

 

I find most companies fall short in this level of communication below the executive level. Very few employees understand what's expected, where the company is headed, what their specific role/impact is in that vision, and how it translates to something personal for them. Without this communication and training managers how to do it frequently - most companies fail to achieve decent levels of engagement and consequently suffer on customer satisfaction - and the related financial metrics.

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Killing Staff Morale

Killing Staff Morale | Retain Top Talent | Scoop.it
Nothing will destroy a great employee faster than watching you tolerate and reward bad employees for their misdeeds. Bosses create a work environment. Work environments don’t simply form on their own.
Barry Deutsch's insight:

I talk about this issue over and over in my workshops on employee engagement. 

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5 innovative approaches to employee performance reviews

5 innovative approaches to employee performance reviews | Retain Top Talent | Scoop.it
Get five proven tips from Cassidy Jakovickas, CPA, on how to improve your tax firm's employee performance reviews.
Barry Deutsch's insight:

Good reminders on the basics of effective performance management. Notice number one on the list is map out expectations.

 

This is the central theme of our consulting, workshops, and executive search practice - define success. NOT defining success is the number one reason for hiring failure, ineffective performance management, and poor employee engagement (and subsequently employee productivity).

 

Most studies show that at best 50 percent of your workforce knows what their immediate boss expects of them. In entrepreneurial and small businesses, that number is more likely to be in the 80 percent range of employees, candidates, new hires not understanding what's expected of them.

 

Huge problem in most companies. How are you fixing it?

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Jack Welch's Masterclass On Employee Engagement: 'In a Business, There Are Two Measurements That Count'

Jack Welch's Masterclass On Employee Engagement: 'In a Business, There Are Two Measurements That Count' | Retain Top Talent | Scoop.it
Jack Welch, the legendary chief executive who transformed General Electric into one of the most successful companies of the last century during his tenure died today according to media reports. He was 84.
Barry Deutsch's insight:

Good summary in Chief Executive Magazine by Jack Welch regarding his two primary areas of focus - employee engagement and customer satisfaction - both of which are intimately linked.

 

He talks about helping employees understand what's expected, where the vision is/where you're headed, what their impact will be on it, and what it means to them personally.

 

I find most companies fall short in this level of communication below the executive level. Very few employees understand what's expected, where the company is headed, what their specific role/impact is in that vision, and how it translates to something personal for them. Without this communication and training managers how to do it frequently - most companies fail to achieve decent levels of engagement and consequently suffer on customer satisfaction - and the related financial metrics.

Barry Deutsch's curator insight, March 8, 2020 2:44 PM

Good summary in Chief Executive Magazine by Jack Welch regarding his two primary areas of focus - employee engagement and customer satisfaction - both of which are intimately linked.

 

He talks about helping employees understand what's expected, where the vision is/where you're headed, what their impact will be on it, and what it means to them personally.

 

I find most companies fall short in this level of communication below the executive level. Very few employees understand what's expected, where the company is headed, what their specific role/impact is in that vision, and how it translates to something personal for them. Without this communication and training managers how to do it frequently - most companies fail to achieve decent levels of engagement and consequently suffer on customer satisfaction - and the related financial metrics.