Retain Top Talent
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Retain Top Talent
Hiring top talent is only the start. Now you have to work hard to keep your very best talent. Most companies stink at structured and systematic retention of their top performers. Discover how to prevent turnover and keep your best people.
Curated by Barry Deutsch
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To Engage and Retain Employees Provide a “Mini” Job Rotation During Employee Orientation

To Engage and Retain Employees Provide a “Mini” Job Rotation During Employee Orientation | Retain Top Talent | Scoop.it
Have you noticed that, in many companies, employees often have no clue what many of the other employees in other functions do to support the overall organization?When you look at how companies typically onboard new employees and the lack of follow-up employee development training, it's not at all...
Barry Deutsch's insight:

This is an interesting idea for on-boarding. I actually had to do this years ago when starting a couple of new jobs. I think it's great way to gain appreciation for what goes on in other departments and a way to get to know folks.

 

Have you tried out this on-boarding idea in your organization. Even if it's not job rotation, it could at least be a shadowing experience.

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The 'X' Model of Employee Engagement

The 'X' Model of Employee Engagement | Retain Top Talent | Scoop.it

Employee engagement is a hot topic at the moment, and there is no shortage of available articles that you can read on the subject, however many are complex discussions from differing viewpoints, and this can lead to confusion for business owners wanting to know more.


To be able to follow the discussions around this important subject, it is important to understand the basic framework of employee engagement models, and reference back to these as you read more and develop a greater understanding.


This excellent short video, provides such a framework, and it gives a great overview of a way in which you can determine where your employees sit in terms of their level of engagement with their roles.




Via Daniel Watson
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How Employee Engagement Impacts Customer Experience [Infographic]

How Employee Engagement Impacts Customer Experience [Infographic] | Retain Top Talent | Scoop.it
Learn about the importance of employee engagement, and how investing in it can improve customer experience.
Barry Deutsch's insight:

Is there any doubt that there is a strong correlation between employee engagement and customer engagement/quality of experience?

 

Great infographic demonstrating simply the correlation.

 

My question is if it's that rock solid of a correlation, why are more companies not investing in employee engagement, and why are more companies not tracking the metrics around employee engagement and customer experience?

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