Retain Top Talent
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Retain Top Talent
Hiring top talent is only the start. Now you have to work hard to keep your very best talent. Most companies stink at structured and systematic retention of their top performers. Discover how to prevent turnover and keep your best people.
Curated by Barry Deutsch
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Council Post: Using Culture To Discover What Your People Need For Success

Council Post: Using Culture To Discover What Your People Need For Success | Retain Top Talent | Scoop.it
Ask your people what they want. They’ll tell you, if they feel safe to.
Barry Deutsch's insight:

In my workshops on raising engagement and productivity, I talk about the need for leaders to show empathy in their coaching by asking questions. Jay Steven Levin posts some good ones in his recent Forbes article.

 

I call this type of dialogue an LIB discussion - learning, impact, and becoming. The technical HR term for the discussion is a stay interview.

 

Regardless of what you call it - are you as a leaders asking these questions? Are you afraid to ask the questions? If you're not doing it as the boss - everyone else is trying to hook your top performers by engaging in this conversation: former associates, recruiters, and friends. Don't you want to in the drivers seat determining whether your top performers think the grass is greener somewhere else?

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The Science of Employee Recognition and Rewards

The Science of Employee Recognition and Rewards | Retain Top Talent | Scoop.it
Think employee recognition is fluff? Think again. This stats-driven guide reveals the value of employee recognition, plus how it can transform your company.
Barry Deutsch's insight:

More statistics on the value of having a good employee engagement and recognition strategy and process.

 

"81% of employees say they’re motivated to work harder when their boss shows appreciation"

 

That by itself should be enough of an incentive to create a good program. Most companies recognition and engagement programs are either non-existent, left up to individual managers, or so superficial they border on useless.

 

Second most important element in driving productivity. We wonder as CEOs and senior execs why the productivity of the organization is so bad compared to where it should be.

 

When people don't feel engaged and appreciated, they give you the absolute rock bottom minimal level of effort that they think you'll tolerate without firing them. Shameful!

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Types of Employee Recognition and Rewards - Bonusly

Types of Employee Recognition and Rewards - Bonusly | Retain Top Talent | Scoop.it
There are many ways employers recognize staff contributions, but there are two main divisions between employee recognition styles: top-down, and peer-to-peer.
Barry Deutsch's insight:

I liked the breakdown of different kinds of recognition - and opportunites to recognize your employees. The key is to put in place a rigorous system of recognition vs. a random process based on what each managers wants to do.

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How To Maintain Employee Engagement During A Crisis

How To Maintain Employee Engagement During A Crisis | Retain Top Talent | Scoop.it
HR departments across the world are ramping up employee engagement efforts as a new state of work emerges. Find out how you can form the right strategy.
Barry Deutsch's insight:

Good refresher on core elements of employee engagement - measuring it, benchmarking, Gallup research. Frightening stats on weak employee engagement.

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How Visibility Into Employee Productivity Can Improve Your Bottom Line - Blog

How Visibility Into Employee Productivity Can Improve Your Bottom Line - Blog | Retain Top Talent | Scoop.it
How Visibility Into Employee Productivity Can Improve Your Bottom Line...
Barry Deutsch's insight:

Interesting article on productivity of a remote workforce. The question is whether metrics of more CRM activity or chat based activity in apps like Yammer and Slack are leading indicators of productivity levels?

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Why Employee Experience Initiatives Fall Short

Why Employee Experience Initiatives Fall Short | Retain Top Talent | Scoop.it
Companies need to focus on how people feel about them, even in a recession.
Barry Deutsch's insight:

Fairly sophisticated ideas from HBR on shaping employee experience. Allow me to boil this down to it's most basic elements - like the key concepts I talk about in my workshops on employee engagement.

 

1. There are some basic fundamental elements of employee engagement that have the most significant impact - such as defining expectations and having a systematic reward program.

 

2. You must solicit feedback from employees in the form of 1-to-1s (stay interviews), town halls, group meetings, and employee satisfaction surveys.

 

3. A better communciation plan must be put in place - ideally in partnership with your employees about company information, business vision, personal opportunities.

 

4. Managers have to be trained to do an effective job of managing their employee expectations, dreams, and vision - as it relates to the  capability of the organization to meet these needs.

 

Not investing time and effort in these four elements means your just a short stopping point for most hires when they realize the grass is greener somewhere else.

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Four ways to promote company values and maintain culture in a distributed work environment

Four ways to promote company values and maintain culture in a distributed work environment | Retain Top Talent | Scoop.it
Here are four ways organizations can maintain company values and culture with remote employees. ...
Barry Deutsch's insight:

First point in the article - the traditional employee performance appraisal should be proclaimed as DEAD!

 

Instead we should be using a dynamic process of setting goals, effective communication and feedback (such as a regularly scheudled one-to-one at least on monthly basis), and frequent discussions around matterness - showing and demonstrating how your teammembers matter and are aligned with the purpose of the organization.

 

You'll be in shock over the increased productivity and impact if you just do these simple steps in performance management and coaching.

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HR’s Compelling New Role In Response To The Coronavirus

HR’s Compelling New Role In Response To The Coronavirus | Retain Top Talent | Scoop.it
HR has the opportunity to make significant impact through and beyond the pandemic....
Barry Deutsch's insight:

Tracy writes about the role HR can play in driving signficant change for organizations to be more successful. I agree this is the role HR should be playing. Unforunately, I see it less than 5% of time when interviewing HR executives in my executive search practice. CEOs dream of having an HR leader who can do what the author describes - why do most HR execs constrain themselves to the role of admin instead of a strategic force?

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Episode 229 - The Value Of Friendships At Work

Episode 229 - The Value Of Friendships At Work | Retain Top Talent | Scoop.it
We often spend more time with colleagues than we do with family and close friends, which is why so many of our friendships are with coworkers. They share our experiences and can be a source of support…
Barry Deutsch's curator insight, June 6, 2020 12:49 PM

Interesting perspective on the importance of relationships at work. Lots of studies have been done on this subject - especially the work by the folks at Gallup. This is one of the key elements of their 12 points leading to an engaged employee.

 

Many other studies have shown that people join organizations, but tend to leave (more comfortably, less regret, easier separation) when there is a lack of friendships and relationships.

 

What are you doing to create high performing teams by encouraging deep relationships where people care about each other?

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Council Post: Embrace And Improve Your Remote Workforce With These 15 Management Tips

Council Post: Embrace And Improve Your Remote Workforce With These 15 Management Tips | Retain Top Talent | Scoop.it
Proper management is the key to sustaining employee and company success in a remote workplace environment.
Barry Deutsch's insight:

Here from Forbes some key points reinforcing those I've been making in my Vistage Managing Remotely in a Crisis workshop on Zoom: set expectations and manage them, do face to face meetings on video, over communicate, create a communications plan and stick to it,

 

How well is your leadership doing leading across these elements?

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Why companies shouldn't digitally monitor remote workers

Why companies shouldn't digitally monitor remote workers | Retain Top Talent | Scoop.it
Virtually looking over employees’ shoulders isn’t just bad for privacy. Research shows it could also be bad for business....
Barry Deutsch's insight:

I keep seeing articles showing a trend for companies to be monitoring how much and where employees are spending their time - NSA type monitoring.

 

Something doesn't seem right about these attempts? I've always been a big proponent of not measuring screen time, but rather setting mutually agreeable outcomes, deliverables, metrics, and KPIs.

 

The problem is when managers don't want to invest the time to define success, then we are left with the fallback position of measuring hours and screen time.

 

What's going on in your organization?

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Facebook’s Shift To Remote Work Is Good For Everyone

Facebook’s Shift To Remote Work Is Good For Everyone | Retain Top Talent | Scoop.it
It became the latest major tech company to embrace a remote work culture.
Barry Deutsch's insight:

Note on Facebook's shift to remote working:

 

"The impact of the coronavirus has caused Facebook to reassess its requirement for employees to work out of an office"

 

Have you gone through a similar analysis of who really needs to be in the office full-time or part-time?

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Harnessing the power of recognition

Harnessing the power of recognition | Retain Top Talent | Scoop.it
Creating an open and employee-friendly workplace is a priority for many organisations in today’s competitive jobs market.Companies have recognised that sa...
Barry Deutsch's insight:

Some interesting statistics on retention and engagement in this article.

 

"55% of workers say annual reviews don’t improve their performance. Employees would rather – and expect – to have a continuous level of engagement and feedback from their managers on how they are doing in their role."

 

Almost half of your employees want a different approach to feedback on their performance than the traditional sadistic approach of doing an annual performance review.

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Employee Experience: Using Empathy Maps - #HR Bartender

Employee Experience: Using Empathy Maps - #HR Bartender | Retain Top Talent | Scoop.it
The employee experience drives engagement and retention. As we bring employees back to the workplace, focus on the employee experience.
Barry Deutsch's insight:

Here's a radically different approach to thinking about the experience your employees have around engagement, recognition, and culture. You might want to consider an empathy map.

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Employee recognition - how do you stack up? Quiz

Employee recognition - how do you stack up? Quiz | Retain Top Talent | Scoop.it
How good is your organisation at employee recognition? See how you stack up against The Applause Index!
Barry Deutsch's insight:

Here's an interesting quiz on identifying where you are in having a systematic, structured, organized, planned approach to employee recognition.

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How to manage poor employee performance

How to manage poor employee performance | Retain Top Talent | Scoop.it
When one member of your team begins to perform below par, this can have a knock-on effect across the whole business. So, dealing effectively with performance issues is a must. Your team is the beating heart of your company.
Barry Deutsch's insight:

The key to performance mangement - not just poor employee performance - is:

 

"if employees are going to perform well, it’s vital that you have agreed goals and targets for each role in the team."

 

This idea of defining outcomes, deliverables, goals, objectives, metrics, and KPIs is the most important factor in hiring, performance management, and employee engagement.

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Job Openings -29% Since March, Employee Satisfaction Drops as Crisis Drags On

Job Openings -29% Since March, Employee Satisfaction Drops as Crisis Drags On | Retain Top Talent | Scoop.it
Key Findings U.S. job openings continue to decline to 4.3 million. Job openings are down 29 percent since early March but may soon bottom out.  Employees are increasingly dissatisfied with their employers’ response to the prolonged COVID-19 crisis.
Barry Deutsch's insight:

Some interesting research out of Glassdoor on employee satisfaction during the Corona Virus Crisis and the overall job market trends.

 

What's my takeaway from this report:

 

1. We need to do a better job of boosting remote worker engagement to stimulate higher levels of productivity.

 

2. Now might be a great time to upgrade some of your staff members with better talent at a more affordable rate.

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Employee Engagement: The Secret Behind Your Organization’s Success

Employee Engagement: The Secret Behind Your Organization’s Success | Retain Top Talent | Scoop.it
Did you know employee engagement is the top priority of HRs globally? It helps in employee productivity along with employee and organization growth.
Barry Deutsch's insight:

Once again, reinforcement that 50-70 percent of your workforce is disengaged. The author lays a number of benefits that occur through better engagement - many of which have been well documented in a wide variety of studies over the past decade.

 

Here's my question: on each of these elements mentioned in the article are you setting metrics to measure your success in moving the needle on employee engagement?

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Performance Management Goals for Remote Employee Success

Performance Management Goals for Remote Employee Success | Retain Top Talent | Scoop.it
Some helpful tips for HR professionals to establish performance goals for remote employee success in the "new normal" work from home.
Barry Deutsch's insight:

Most of the goal setting done in entrepreneurial businesses is at best weak and superficial. This article serves as a good reminder around the steps of setting goals for people. We can our process SOAR which is a variation on the older model of SMART outcomes.

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Employee Productivity and Engagement Will Drop Working from Home. Myths of the Remote Workplace – Part 2 by Keith Rosen

Employee Productivity and Engagement Will Drop Working from Home. Myths of the Remote Workplace – Part 2 by Keith Rosen | Retain Top Talent | Scoop.it
Since 1989, Keith Rosen has coached, trained and advised over 3 million sales leaders, sales managers, executives and salespeople so they can transform into world-class coaches & develop a top performing coaching culture, master time management, achieve business objectives, and create their ideal...
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Episode 229 - The Value Of Friendships At Work

Episode 229 - The Value Of Friendships At Work | Retain Top Talent | Scoop.it
We often spend more time with colleagues than we do with family and close friends, which is why so many of our friendships are with coworkers. They share our experiences and can be a source of support…
Barry Deutsch's insight:

Interesting perspective on the importance of relationships at work. Lots of studies have been done on this subject - especially the work by the folks at Gallup. This is one of the key elements of their 12 points leading to an engaged employee.

 

Many other studies have shown that people join organizations, but tend to leave (more comfortably, less regret, easier separation) when there is a lack of friendships and relationships.

 

What are you doing to create high performing teams by encouraging deep relationships where people care about each other?

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The Staggering Results of Successful Employee Engagement

The Staggering Results of Successful Employee Engagement | Retain Top Talent | Scoop.it
Our current methods aren’t working, but when done right, successful employee engagement efforts have the potential for exponential results.
Barry Deutsch's insight:

Great set of statistics reminding us of the value of creating a sense of belonging, community, and matterness. What specific intiatives is your organization moving forward with to stimulate this level of employee engagement around relationships?

 

People might come to you because of your rep, salary, location, job opportunity - but they'll leave for a lack of relationships - boss, peers, teams.

 

Most companies invest ZERO time in stimulating the relationships among co-workers, and creating a sense of community and shared purpose. If we don't work on these elements, how can we ever hope to build high performing teams?

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Employee Engagement trends during a pandemic

Employee Engagement trends during a pandemic | Retain Top Talent | Scoop.it
The early stages of the COVID-19 pandemic were spent firefighting and figuring out how to sustain some degree of operations.But now a new reality dawned on HR and leadership teams: How to look after and support the workforce in this new world order...
Barry Deutsch's insight:

The part of expressing caring, interest, sensitivity, support, and empathy goes down the tubes when we feel isolated, lonely, and separated from our boss, organization, and co-workers.

 

As I've been reminding everyone in our Managing Remotely in a Crisis Workshop:

 

"Instead of jumping right to agenda item no 1 (or as soon as Harold finally located his unmute button) we should take 5 min. to ask how people are. Or take a virtual lunch or coffee break without any other purpose, than sharing how we are feeling on, what feels like day 913 of working in the same pants"

 

How much of this dialogue is happening in your organization - or is it only about the numbers and the metrics in conversations?

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Council Post: Building A Top Team: 14 Strategies For Attracting More A-Players To Your Company

Council Post: Building A Top Team: 14 Strategies For Attracting More A-Players To Your Company | Retain Top Talent | Scoop.it
A top company starts with a top team -- here's what you need to know to build one.
Barry Deutsch's insight:

Some really good ideas from Forbes on hiring A-players. How many of these 14 strategies are you executing on now? Which one is at the top of your list to develop action plans for execution?

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How to Successfully Manage Culture Change in the Workplace

How to Successfully Manage Culture Change in the Workplace | Retain Top Talent | Scoop.it
Discover the challenges HR experts have identified with implementing cultural change in an organization and how to overcome them.
Barry Deutsch's insight:

Pretty good article on company culture. Unfortunately, in smaller organizations the entire culture is dictated by the CEOs personality -  it's almost a cult of personality. As your organizational needs grow beyond this cult mentality - are you prepared to shift your culture and fix some basic problems.

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