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Scoop.it!
At their most primitive, reviews offer documentation of company communication to the employee. At their best, however, they facilitate an ongoing conversation between supervisor and employee. 
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Scoop.it!
There's a difference between asking employees for feedback and listening to them. Learn how to apply active listening tips to employee engagement surveys.
Barry Deutsch's insight:
In my webinar/workshop on Managing Remotely in a Crisis, I've been talking about the need to extend 1-to-1 coaching sessions throughout the entire managerial ranks.
One of the issues that surfaced with a group of CEOs the other day on one of these workshops was that they felt personally they were a poor listener and that the management team had no idea of how to listen effectively since they had never done any training.
This is a good reminder of the key elements of effective listening. It's very hard to coach when you don't listen.
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Interesting article in Forbes regarding the annual performance appraisal process. I've been recommending in my workshops on Feedback and Performance Management that companies should kill this sadistic exercise and move toward regular coaching conversations. The problem is that most managers don't know how to coach - so their focus is on highlighting the negatives in the annual performance review. Why don't we teach our managers to coach?