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Disengaged employees cost businesses an estimated $550 billion dollars last year in the United States alone. Employee Recognition can fix that.
So few companies are focused around employee engagement. As the author indicates, the cost is astronomical. Culture, morale, productivity, and customer satisfaction are just a few of the areas affected by employee engagement.
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If these points are well-researched and accepted - why then do most companies and executives choose to ignore the fundamental issues around improving employee engagement?